Reviews
This profile includes reviews for Len The Plumber, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,404 Customer Reviews
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Review fromGail J
Date: 06/19/2024
5 starsGail J
Date: 06/19/2024
We were in a bad situation and needed help as quickly as possible. Not only did he get here fast, Jeremy, our tech guy was very professional and knowledgeable and fixed the problem the very same day. We couldn't be happier. Thank you, Jeremy!
Len The Plumber, Inc.
Date: 06/20/2024
Gail, thank you for
the review! We're grateful for your business and happy to hear you're pleased
with our service.Review fromLisa G
Date: 06/19/2024
5 starsLisa G
Date: 06/19/2024
Jeremy was great, he walked me through the process and took his time helping me with my thermostat and instructing me with the filters. He has wonderful customer service skills and I hope he will always be our tech from here on out. I have AC again!!!!!Len The Plumber, Inc.
Date: 06/20/2024
Thank you for your positive review! We're glad to hear that our technician provided great service and created a welcoming atmosphere in your home. We appreciate your feedback and look forward to serving you again in the future.Review fromMichael S
Date: 06/19/2024
5 starsMichael S
Date: 06/19/2024
I would like to commend the exceptional work performed by Chris R***** on my HVAC unit (June 19, 2024). Chris was courteous, professional, and patiently explained the nature of his work along the way. He also took time to survey several drains outside my building to determine whether I had an internal or external drain (he concluded the former). Chris is an asset to Len The Plumber! I would gladly work with him again as he is clearly a master of his craft!Len The Plumber, Inc.
Date: 06/20/2024
It is reviews like this that make our day! We are happy to hear Chris provided attentive and professional service while ensuring that you stay informed about the service provided.Review fromPaul M
Date: 06/19/2024
4 starsVincent did a great job. And he's such a nice guy.Review fromMark M
Date: 06/19/2024
5 starsMark M
Date: 06/19/2024
Mike was great! Honest, thorough and knowledgeable. I appreciate the GPS diagramming his trip.Len The Plumber, Inc.
Date: 06/20/2024
It's great to hear you appreciate the extra step
to send the name and picture of the technician assigned to your job. Please don't hesitate to call should you need
anything else, we're here for you 7 days a week with same-day service.Review fromDominic N
Date: 06/19/2024
5 starsDominic N
Date: 06/19/2024
Came quickly and did a great job. I appreciate that I don’t feel like I have to hassle or push them to be thoroughLen The Plumber, Inc.
Date: 06/20/2024
We're pleased to hear about the great job done. Thank you for your positive feedback!Review fromAlan W
Date: 06/18/2024
5 starsAlan W
Date: 06/18/2024
We had a very positive experience with Len the Plumber. Our plumber, Mr. B******, was professional, extremely competent, and efficient. Scheduling and communications were excellent. We’ve used Len the Plumber’s services in the past and will do so in the future without hesitation.Len The Plumber, Inc.
Date: 06/20/2024
Alan, it’s great to hear you were satisfied
with the communication and the suggestions provided. Thank you for sharing this
positive feedback.Review fromBruce R
Date: 06/18/2024
5 starsBruce R
Date: 06/18/2024
Joe did a great job resolving our problem. Very courteous and up front with the pricing.
Great job! Highly recommended!Len The Plumber, Inc.
Date: 06/20/2024
We're glad our
technician provided convenient communication, explained the issues, discussed
charges upfront, and ensured everything was fixed professionally and
efficiently. We appreciate your feedback and look forward to assisting you in
the future.Review fromSandy N
Date: 06/18/2024
5 starsSandy N
Date: 06/18/2024
Excellent service! Their online app was easy to use and very convenient for scheduling. They came out with a day of me requesting an appointment. I would highly recommend this company.!Len The Plumber, Inc.
Date: 06/20/2024
We are so happy that you had an all-around positive experience with us, from scheduling to the work completed. Please don't hesitate to call should you need anything else!Review fromKathy G
Date: 06/18/2024
5 starsKathy G
Date: 06/18/2024
Very nice personnel. I’ve had two different plumbers come, and they were both nice and explained what they were going to do. Worked quickly and efficientlyLen The Plumber, Inc.
Date: 06/21/2024
Kathy, it’s great to hear you were satisfied
with the communication and the suggestions provided. Thank you for sharing this
positive feedback.
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