We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Bay Property Management Group
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for Bay Property Management Group's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bay Property Management Group has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.66

    Average of 206 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Hazel H

      Date: 12/30/2023

      Nerissa G****** who I have been working with is absolutely amazing to work with. On top of everything and quick to get back to me.
      Thank you Hazel ******

    • Kimberly D

      Date: 12/22/2023

      Ian R**** is awesome
      His responses to communication and staying in touch goes beyond my expectations

    • Kyle M

      Date: 12/22/2023

      I had left a previous review, but felt the need to expound on it.
      I have only recently begun utilizing the Bay Property Management's services, and have been impressed with them so far. Wynn G. was very helpful with explaining Virginia's laws when it comes to renting property, while taking fantastic photographs that were very quickly posted to multiple real estate sites. Stephanie M. was able to schedule and show the house to six perspective tenets within the first 10 days, and had a signed contract almost immediately after. Hector B. was very responsive, and extremely helpful while I was having a significant water damage repair being conducted before turning the property over to the tenets.
      All in all I have had a very good experience with this company.

    • Rup G

      Date: 12/13/2023

      Very professional and prompt management team. Have been using them for years and they are great!

    • Leah C

      Date: 12/03/2023

      BMG is great! Laura and Tim were fabulous! They were very responsive and helped make my move-in process go super smooth. Highly recommend!!

    • Jason W

      Date: 12/01/2023

      Terrible company, terrible people, terrible culture. All this company managed to do for us as a manager is waste our money and help its employees steal from us. Our house is in need of repairs thanks to the poor quality contractors they used. They take several weeks to respond and typically respond with lies. They get upset when caught in said lies and try to shift blame elsewhere. They also outsource management to the Philippines. I would avoid them at all costs as a landlord

    • Bernice T

      Date: 12/01/2023

      This is an update. It took a while to fix mouse holes behind the stove and a water leak above the washer and dryer. They do not change light bulbs and you will need a ladder and tools to remove the overhead light fixtures and replace bulbs. Paint is falling near one light. I am concerned someone has a key and entered/trespassed and took one of the light fixtures that you can reach without a ladder. Other than those issues, Everything is ok.

    • Kyle M

      Date: 11/29/2023

      Just began utilizing the BGM services, and have been impressed with their timeliness and attention to detail. Excellent company to have mange your property.

    • Marc K

      Date: 11/29/2023

      Roxie C is very responsive, never had an issue with housing needs/requests.

    • Matt S

      Date: 11/14/2023

      Wanted to give kudos to our property manager, Nur A******. From Day 1 his communication has been top notch, and he has made every effort to address our concerns and make sure we are comfortable in our new home. It provides great peace of mind knowing that Nur is looking out for us, and he has been a pleasure to work with.

    Bay Property Management Group is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.