Reviews

This profile includes reviews for Beltway Blinds's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Beltway Blinds

  12300 Kiln Ct Ste E Beltsville, MD 20705-1311

  
• 

  Beltway Blinds

  7051 Muirkirk Meadows Dr Ste J Beltsville, MD 20705-6344

  

Review Details

• Review frombilly j

  Date: 07/13/2025

  5 stars
  woiquel ******, did an amazing installation! very happy with my shades

• Review fromSarah H

  Date: 06/17/2025

  5 stars

  Sarah H

  Date: 06/17/2025

  Local, family owned company with fantastic employees! Beltway Blinds is the real deal; I highly recommend for window treatments, shutters, shades, blinds, and awnings. **** K is fantastic!

  Beltway Blinds

  Date: 06/18/2025

  Thank you for the rave review, Ms. ******

• Review fromDouglas V

  Date: 06/10/2025

  5 stars

  Douglas V

  Date: 06/10/2025

  ***** G, installer and Service Manager, is the best customer service anybody will encounter from Beltway Blinds! He keeps you in the loop of the process, assures you of all the services that are offered are high quality, and leaves a last impression that you made a right decision choosing Beltway Blinds! ***** G himself is an amazing person who gives the whole installation experiences a memorable one.

  Beltway Blinds

  Date: 06/18/2025

  Thank you for taking the time to say something nice, Mr. *** ***** is definitely a valued member of our team!

• Review fromShaunta C

  Date: 03/21/2025

  1 star

  Shaunta C

  Date: 03/21/2025

  They do not return your phone calls regarding your products purchased. Poor customer service. Been over a month and I keep getting tge run around.

  Beltway Blinds

  Date: 06/18/2025

  Thank you for choosing Beltway Blinds, Ms. ******** I am glad we were able to complete your job satisfactorily, although it did take longer than expected. Don't forget about your warranties...products for life and labor for 50 years!

• Review fromRoger B

  Date: 09/21/2024

  5 stars
  Beltway Blinds were great to deal with throughout the entire process. With the help of the salesman (**** ****) we ordered a motorized 20' x 12' Sun Setter awning with Sunbrella fabric. It was delivered on time and installed by a professional 3-man crew. They did a beautiful job, removing a 26-year-old awning an installing the new awning 12' up from the floor surface which was needed because of our very large windows. I cannot say enough about the installation. I watched the entire 4 hour install and I was amazed by their team coordination and professionalism. The lead mechanic (*. *****-*******) was a Master Installer and was a true professional. After the install they cleaned up the entire work area and removed all of the trash. Every single person that I dealt with from Beltway Blinds did a great job. I am a very happy customer, and I would recommend they to everyone.

• Review fromRuth B

  Date: 06/28/2024

  1 star

  Ruth B

  Date: 06/28/2024

  I contacted Beltway Blinds in May of this year to have blinds installed in 2 windows in my sunroom. The salesperson arrived on 5/15 and didn't really seem to understand what I needed when I asked for suggestions, but finally told me that I should get vertical blinds. Another 2 guys were sent out to remeasure on 5/22, and I was told I couldn't use vertical blinds for these windows, but changed their minds after calling someone. I was contacted in June to schedule installation for 6/24 but was contacted again to change installation between noon and 4:00 on 6/27. The installer arrived at 4:30 but did not have the correct blinds with him. I called their office and left a message that I was VERY unhappy, but nobody returned my call, so I called again the next day. I was told by the customer service woman (who kept referring to me as "sir"--I'm a woman) that they were going to reorder my blinds and would call me to reschedule installation. I asked if I was going to get any monetary consideration for all of this, and she said that they couldn't do this until AFTER installation! Think twice about using Beltway--I won't be using them again, that's for sure.

  Beltway Blinds

  Date: 06/29/2024

  ****************, We apologize for any inconveniences. Out goal is to complete your work as contracted and to your satisfaction. Our team will be in touch with you on Monday. Thank you.*******************************

  Beltway Blinds

  Date: 06/18/2025

  And thank you for purchasing again in September...I'm glad we were able to turn your frown upside down! :)

  Beltway Blinds

  Date: 06/18/2025

  And thank you for purchasing again in September...I'm glad we were able to turn your frown upside down! :)

  Beltway Blinds

  Date: 06/18/2025

  And thank you for purchasing again in September...I'm glad we were able to turn your frown upside down! :)

• Review fromSuzzie G

  Date: 05/22/2024

  1 star

  Suzzie G

  Date: 05/22/2024

  The product is outstanding but the customer service is the worst! I had to wait almost 2 months for installation and I really love how the blnds look (I actually ordered a second time for other windows in my house ). The problem is when I needed customer service from them - they never return calls and they are very unresponsive. When they say they will do something - it never happens. Due to the customer service, I would not order from them again

  Beltway Blinds

  Date: 05/30/2024

  Hi, ******, Thank you for choosing Beltway Blinds. I am sorry for your customer service experience...that really stinks. I want you to know that we also realized we were having a customer service issue, and we have made some major changes in that department, beginning with hiring a new Director of Client Happiness, as well as replacing what we found to be some really rotten apples. This won't change your past experience, but it should change any future experiences.Sincerely,******************************* President

• Review fromA. C

  Date: 01/16/2024

  1 star

  A. C

  Date: 01/16/2024

  They have been to my house twice to install an electric blind . Both times the blind was missing the electric component. I lost a days of work each time they have come. Today they canceled due to inclement weather which I understand. I asked for the accommodation to move for installation this Friday but they say they can’t. The problem that I have with this is both times were your mistake. The 3rd time was weather related…ok. At what point due you take accountability for the dual mistake and incorporate customer satisfaction into the equation. Be impeccable during the sale but it’s importantly after the sale. I used them based on a profession referral. Unfortunately, this company fails deliver when in error.

  Beltway Blinds

  Date: 05/30/2024

  This job shouldn't have had the problems it did, ******************. Definetly sorry it took so long. Our production and customer service team is being overhauled. Thank you for your patience during that time period.******************************* President

• Review fromDeanna M

  Date: 01/15/2024

  1 star
  I ordered an awning that when installed does not fit in the area it was installed making it unable to install the hood option. The salesman should never have allowed me to order an item that was not able to fit in the area. There was another type awning with just a casing instead of a hood but they would not allow another awning to be ordered in place of this one instead we have been going around and around with a different installation option from the roof. I have requesting pictures of how this installation looks but have received no photos. This option requires holes to be put in my roof and I want to be sure I like this option before work begins. If not, then I would like to have the awning removed and refunded but they are stating this in not an option. Very Very disappointed. This awning costs $6000 you would think they would be more understanding considering it was the salesman that made the error NOT the customer.

• Review fromLoverna J

  Date: 01/13/2024

  1 star
  I had the company put custom blinds in my home and all was fine until my patio blind kept breaking. The first time a guy came out and fixed it. Then it broke again. The second time they patched it up and said that I needed a new one. It’s been months and I still have not received a new blind. I’ve called the company several times and three times they scheduled a tech visit and canceled. The fourth time they came out took down my old one but brought a blind that did not fit, had missing parts, was not the right material nor the right color. The tech noticed the same thing. He called the company three times for me and they told him they would make note of it. I told him ask for a manager and he was told that she was at lunch the same story that they gave me each time that I called to get some resolution for the installation date. When I told the tech to put the old blind back up until they can order the correct one he said he couldn’t because he trashed the old one so they asked me if I wanted paper blinds until I got the correct one. I told them no so they left the one they brought. When I called to find out about getting a new one. The lady on the phone acts like she didn’t know what I was talking about so I asked for her boss who supposedly was still at lunch two hours later. She said she’d talk to her and call me back and nothing happened. I paid a lot of money for that custom blind and they are constantly giving me the runaround months later without a care or resolution so I now have a too small broken blind on my door that they had lying around and cannot tell me how they will resolve my issue with the correct blind and when it will be corrected. Their customer service is the worst and they do not care about their consumers. They just take your money, claim they are sorry yet make no effort to correct the problem. This has gone on too long. I just want the issue resolved correctly with the right product and some concern for me as a consumer.