Reviews
This profile includes reviews for JamesAllen.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 212 Customer Reviews
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Review fromSimon d
Date: 06/14/2023
5 starsSimon d
Date: 06/14/2023
So impressed with the whole experience! Ordering from Australia, was a little apprehensive going in, but the result exceeded expectations! The quality of the product and the speed of delivery were both outstanding! Thank you - will definitely order with confidence from James Allen again!
JamesAllen.com
Date: 06/15/2023
We appreciate you sharing your feedback and are delighted to hear of your experience!Review fromThaher Z
Date: 06/03/2023
5 starsEasy method of purchasing, arrived on time and the ring looks great! Both me and Fiancé were very happy with the diamond and the ring!Review fromDale P
Date: 05/31/2023
5 starsAmazing service, great staff. Very helpful and finished product looks absolutely wonderful. Be mindful of import duties if buying outside the USA. Will buy more from hereReview fromJose V
Date: 05/25/2023
5 starsGreat product, easy purchasing process, fast and reliable shipping. My wife loved the diamond studs I got her. Highly recommend!Review fromValerie V
Date: 05/20/2023
5 starsAbsolutely LOVE my earrings. Would definitely buy from James Allen again.Review fromDARRELL N
Date: 05/12/2023
5 starsDARRELL N
Date: 05/12/2023
James Allen online was an absolute amazing experience! From the order processing and delivery and then the unpacking of the item. It was like a “memorable experience” you can tell the care that when in this process. I was also pleased with the additional steps to offer insurance for any future issues. Great to do business with. Oh and the prices and selection is unbelievable.JamesAllen.com
Date: 05/17/2023
Congratulations and we appreciate your kind feedback! Thank you very much for sharing.Review fromRandall J
Date: 05/05/2023
4 starsThe wedding set I purchased was beautiful…my wife loved it! The only complaint I have is I had the understanding that I would get a free set of diamond earrings with a purchase of $1000 but they said the “fine print” states you must purchase the wedding band at that cost. I spent $830 because that was the matching band for the engagement ring. I spent nearly $5000 total. I think that is pretty sorry. I’m sure it’s a marketing ploy to push a person to make a purchase. Wasn’t a dealbreaker for me but I feel I should have received them with the total amount I spent.Review fromKrisla B
Date: 05/03/2023
1 starHard to deal with. Will not make a purchase ever again.Review fromDirk D
Date: 04/29/2023
5 starsDirk D
Date: 04/29/2023
She loves it, all that matters. Great customer service and delivery.JamesAllen.com
Date: 05/01/2023
We are thrilled, thank you so much for sharing! Congrats!Review fromLaura H
Date: 04/28/2023
5 starsThis ring is stunning! It was slightly finer (more narrow) than anticipated, but absolutely beautiful on my finger. I receive endless compliments on the ring.
Customer service was top. It is such a quality jewelry piece; we will return to James Allen for wedding bands.
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