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Business Profile

Jewelry Stores

JamesAllen.com

Reviews

This profile includes reviews for JamesAllen.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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JamesAllen.com has 3 locations, listed below.

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    Customer Review Ratings

    4.59/5 stars

    Average of 212 Customer Reviews

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    Review Details

    • Review fromJohn S

      Date: 04/13/2023

      4 stars

      John S

      Date: 04/13/2023

      Beautiful stone, somewhat disappointed with the selection of bands, not really able to find what I was looking for. Otherwise it’s a gorgeous ring.

      JamesAllen.com

      Date: 04/14/2023

      We are so glad you love your center stone! Our team can also explore a custom setting or wedding band if you are interested. Please contact customer service for more details. 
    • Review fromCharleen K

      Date: 04/08/2023

      5 stars

      Charleen K

      Date: 04/08/2023

      Beautiful product! Amazing Custer service. I received a response right away for shipment clarification and updates

      JamesAllen.com

      Date: 04/10/2023

      Thank you for taking the time to share your feedback! We are so glad the team was able to help answer your questions promptly. 
    • Review fromBrian M

      Date: 03/29/2023

      5 stars

      Brian M

      Date: 03/29/2023

      Quickly made and shipped. Less than 2 week turn around time made it perfect to purpose on vacation. She loved it! Beautiful diamond that shines, the whole ring exceeded all expectations.

      JamesAllen.com

      Date: 03/30/2023

      Congratulations! We are so glad your proposal trip went great and she loves the ring :) 
    • Review fromPatricia C

      Date: 03/29/2023

      5 stars

      Patricia C

      Date: 03/29/2023

      I had a fantastic experience buying my ring through James Allen. They were helpful, knowledgeable and very honest when I asked their opinion on different diamonds. I bought a lab diamond and couldn't be more pleased!!
      I would highly recommend buying a diamond through this company.
      For the record, my husband and I were buying a replacement for the one from my wedding band that fell out and was lost almost 20 years ago. I bought a 1.57 cushion cut, ideal, vvs1 diamond. I love it!!!

      JamesAllen.com

      Date: 03/30/2023

      Thank you very much for your kind feedback! We are honored you chose us for your new diamond and wish you both many more years of happiness together!
    • Review fromSara W

      Date: 03/28/2023

      5 stars

      Sara W

      Date: 03/28/2023

      Great experience! I needed to change the ring size after ordering and it was very easy. I sent my request and order number to the chat and got it changed without any issues. Joke was on me though, because the original size would have been correct. Oh well, never hurts to have 2!

      JamesAllen.com

      Date: 03/30/2023

      Thank you for sharing your feedback and we are looking forward to turning around your resize as quickly as possible. Just let our customer service team know if you have any questions along the way!
    • Review fromDenise K

      Date: 03/27/2023

      5 stars

      Denise K

      Date: 03/27/2023

      Beautiful earrings with plenty of sparkle. They are exactly what I wanted.

      JamesAllen.com

      Date: 03/30/2023

      This is wonderful to hear, enjoy!!! 
    • Review fromSamantha E

      Date: 03/21/2023

      5 stars

      Samantha E

      Date: 03/21/2023

      I was skeptical at first about purchasing online but the process was seamless and the option came out STUNNING. My fiancé loved it and won’t stop waving her hand around. Definitely going to buy the band from them as they give you an additional discount once you purchase the engagement ring. She’s happy,I am happy. Wonderful experience.

      JamesAllen.com

      Date: 03/23/2023

      Congratulations! We are thrilled you and your new fiancée love your James Allen ring! 
    • Review fromShelby P

      Date: 03/19/2023

      5 stars

      Shelby P

      Date: 03/19/2023

      The buying experience was easy! Super fast shipping and great quality. Very happy with this purchase!

      JamesAllen.com

      Date: 03/23/2023

      We appreciate you sharing your feedback, thank you!
    • Review fromJames W

      Date: 03/15/2023

      5 stars

      James W

      Date: 03/15/2023

      Canadian buyer. I was very happy with the ordering process and time for delivery. Customer service answered my telephone questions well. The product was fantastic and my now financé was ecstatic. We had it appraised by GIA once in Canada and the appraisal was spot on. Definitely happy with the price, I feel like we got a great deal. Will be a customer again!! (Had it resized locally though, she was so happy she didn’t want to risk mailing it back).

      JamesAllen.com

      Date: 03/20/2023

      We are so glad you and your fiancée love the ring! Thank you for taking the time to share your feedback!
    • Review fromJimmie h

      Date: 03/13/2023

      5 stars

      Jimmie h

      Date: 03/13/2023

      great product, great price, fast shipping, couldnt be happier, the ring looks amazing on my wifes finger, will definitely buy again.

      JamesAllen.com

      Date: 03/14/2023

      We are so glad you and your wife love the new ring! Thank you for choosing James Allen for your special gift. 

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