Reviews
This profile includes reviews for JamesAllen.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 212 Customer Reviews
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Review fromPamela H
Date: 02/23/2023
5 starsPamela H
Date: 02/23/2023
Good quality jewelry. I trust this company and will continue to buy from them
JamesAllen.com
Date: 02/27/2023
Thank you so much for your kind feedback!Review fromAshley H
Date: 02/23/2023
5 starsAshley H
Date: 02/23/2023
I bought a wedding band in the wrong size, returned it & ordered the correct size. Got the ring super quickly as well as the refund for the return. The ring is stunning and better than any price found in store. My engagement ring & other jewelry are from JA also! Thank you for giving my future hubby an easy place to shop for me.JamesAllen.com
Date: 02/27/2023
Thank you for sharing your feedback! We are glad to hear the size change went smoothly and you love your James Allen rings!Review fromHailey M
Date: 02/22/2023
5 starsHailey M
Date: 02/22/2023
Impeccable, and discreet on the outside.
Stunning. Would highly recommend this companyJamesAllen.com
Date: 02/27/2023
We appreciate you taking the time to share your feedback :) Congrats!Review fromLindsay Y
Date: 02/17/2023
5 starsLove my ring!!! It’s is perfect in every way. Customer service was so helpful. Top quality product. Would recommend.Review fromLenny S
Date: 02/16/2023
5 starsEasy purchasing and fast shipping. She loved it, we will be back.Review fromGina R
Date: 02/16/2023
5 starsGina R
Date: 02/16/2023
Beautiful simple rose gold wedding band.I bought online after discovering James Allen, I live in Australia, so trying on before I bought was not an option. It was just what I was imagining. Thank youJamesAllen.com
Date: 02/16/2023
We are so glad you love your new ring, congrats!Review fromRobert N
Date: 02/15/2023
5 starsRobert N
Date: 02/15/2023
Aways great price, quality and service. Now my go-to site for fine jewelry.JamesAllen.com
Date: 02/16/2023
Thank you so much for your kind feedback! We are thrilled to hear you love your James Allen jewelry.Review fromIrene B
Date: 02/12/2023
5 starsIrene B
Date: 02/12/2023
Excellent quality, easy to navigate website and making a purchase. Shipping was on time with no issues receiving my purchase. You receive an email confirmation when you place an order, an email telling you your payment was accepted and another when your item goes into production. Lastly an email telling you it has shipped with the tracking number which states that you will need to sign for the Fedex package. You can check on the status of your purchase in your account on the website. Can't get any more convenient than that. I have made several purchases with James Allen, my husbands wedding band, my wedding band and my husband purchased a key to my heart necklace (beautiful). My wedding band although beautiful ended up not matching well with my engagement ring, but that was my fault as I did not look at the width mm stated in the product details so I had to return it. I placed another order for a different ring which I am excited to receive as I read all the product details this time so I'm hoping this one will be a keeper. I highly recommend James Allen.JamesAllen.com
Date: 02/16/2023
We appreciate you taking the time to share your feedback and are so glad to hear you are happy with your jewelry pieces. We too hope this new wedding band is a winner and our customer service team is happy to assist with any questions you have about your recent purchase. Enjoy!Review fromLandon A
Date: 02/04/2023
5 starsAs I'm sure most people are, I was hesitant to order such an important item online. But the whole process of ordering an engagement ring was a breeze. I will recommend this company to my friends and family for years to come.Review fromMarv B
Date: 02/04/2023
5 starsBeautiful ring! Easy to purchase. It arrived safely and we couldn’t be happier.
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