Reviews

This profile includes reviews for Window Nation, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Window Nation, LLC has 37 locations, listed below.

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  Window Nation, LLC

  8110 Maple Lawn Blvd Ste 300 Fulton, MD 20759-2694

  
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  Window Nation, LLC

  575 University Ave Norwood, MA 02062-2654

  
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  Window Nation LLC

  1070 N Farm Rd Unit 1 Wallingford, CT 06492-5931

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  Window Nation, Inc.

  4350 Renaissance Pkwy Cleveland, OH 44128-5793

  
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  Window Nation LLC

  8862 W 35W Service Dr NE Minneapolis, MN 55449-6740

Review Details

• Review fromMelissa P

  Date: 08/11/2022

  5 stars

  Melissa P

  Date: 08/11/2022

  Great customer service. Excellent quality product. Very professional. Reasonable price.

  Window Nation, LLC

  Date: 08/16/2022

  Window Nation Wonderful! Thanks for the feedback on your experience with us.

• Review fromWilliam H T

  Date: 08/10/2022

  5 stars

  William H T

  Date: 08/10/2022

  Not only did Window Nation deliver as promised, the installation staff went above and beyond making sure every detail was covered on how the windows operate, cleanup was fantastic and the final product looks amazing.

  Window Nation, LLC

  Date: 08/16/2022

  We are humbled by your feedback and appreciate you taking the time to provide it. You experienced Window Nation wonderful level service from start to finish, and we couldn't be more honored to serve you. We look forward to the opportunity to work with you again in the future!

• Review fromRoberta S

  Date: 08/10/2022

  1 star

  Roberta S

  Date: 08/10/2022

  Buyer beware. We had four windows installed, one of which was out of square. We are in our 80's and we're prepared for a June installation. The very day the installation was to take place the installer called and cancelled the installation. It was rescheduled to July 19. A MONTH a later. For a second time we moved furniture again. They arrived July 19 for the installation. When they had completed the Installation I noted that one window was not opening and closing properly. I asked them to adjust it and was told that they would have someone come at a later date. I also asked if it was possible if the window was out of square. He suggested it may be the wheels. I also asked for a copy of his notes and receipt for our final payment which we never received. When a repair man arrived on 8/2/22 he did everything he could and both of us observed the window shift was causing a bow in the frame. Determination by repairman was window was out of square. I have sent numerous emails and calls to who knows. .no one is replying or returning my calls.

  Window Nation, LLC

  Date: 08/16/2022

  Hello Roberta, we are disappointed to hear that your experience has been less than the 5-stars we strive for. We have located your account and escalated your concerns. We understand your frustration and appreciate your patience in the interim while we work on correcting this for you. Someone will be in touch shortly.

• Review fromCarl I

  Date: 08/09/2022

  5 stars

  Carl I

  Date: 08/09/2022

  Very professional organization from salesman to measure and install great company

  Window Nation, LLC

  Date: 08/16/2022

  Window Nation Wonderful! Thanks for the feedback on your experience with us.

• Review fromLisa J

  Date: 08/09/2022

  4 stars

  Lisa J

  Date: 08/09/2022

  Just had 16 of the 20 windows in my home replaced by WindowNation. The installers arrived at the scheduled time, were courteous and professional and completed the work in the estimated 8 hours as was projected by WN. I had to request a service call because 3 of the windows wouldn't latch and 1 of those 3 was difficult to raise up and down. This service call could've been avoided if WN included in this process, an inspector to come out and give a full tutorial about the operation of the windows to instruct the customer on opening and closing the windows, safety features and cleaning. Other than that, I'm thoroughly pleased with my new windows and am already noticing a marked difference in the energy savings in my home. My A/C unit doesn't come on as often and when it does, it doesn't stay on too long trying to cool a home with windows that are not energy efficient. Thanks again!

  Window Nation, LLC

  Date: 08/16/2022

  We are humbled by your feedback and appreciate you taking the time to provide it. You experienced Window Nation wonderful level service from start to finish, and we couldn't be more honored to serve you. We look forward to the opportunity to work with you again in the future!

• Review fromMegan F

  Date: 08/09/2022

  1 star

  Megan F

  Date: 08/09/2022

  Lady on phone was rude. She asked me if i or anyone in the home had been in contact with COVID19 in the last two weeks, When i chose not to answer the question due to it being a hippa violation, she refused to schedule a time with me for someone to come give me an estimate

  Window Nation, LLC

  Date: 08/12/2022

  Hi *****, please understand that it is never our intent to be curt, we apologize if that is how you received our employee's query. Here at Window Nation, customer satisfaction is our number one priority. As we are all working hard to navigate our current new normal in the midst of a global pandemic, we want to ensure the health & safety of both our employees as well as our customers at all times. If you ever change your mind and want further assistance, please don't hesitate to reach out to us!

• Review fromGhessica W

  Date: 08/09/2022

  1 star

  Ghessica W

  Date: 08/09/2022

  I feel like my price was pulled out of thin air. And salesman was so pushy. If I would have read all those comments, I would not even let them in for a quote. I was told my salesman had a family emergency when he was actually fired. They had me paid 4300 for a bay window that's only painted on the outside not the inside. Bill my new salesperson who is as rude as they come had informed me only the part that I put my flowers on wouldn't be painted well the whole inside frame now is naked and don't match my living room. So besides paying the 4300 for the bay window now I have to find someone to paint it to match my other windows in the living room.

  Window Nation, LLC

  Date: 08/12/2022

  We are saddened to hear that your experience did not meet your expectations. We will use this as an opportunity to grow, as well as better our teams and practices. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at **@windownation.com.

• Review fromLisa G

  Date: 08/08/2022

  1 star

  Lisa G

  Date: 08/08/2022

  Deeply regretting my decision to hire Window Nation to install all windows in my home. I specifically spoke with a installation scheduler and arranged for all of my windows to be installed in one day. I was told that two large teams would be sent to my home on day of installation. The first team showed up over 2.5hrs late, while the second team did not show up until late afternoon, at which timed informed me that my windows would not be completed by day's end. Due to a death in my immediate family, it was of the utmost importance that my windows be installed in one day. Spoke to boss that day, who said this was at least a 2-3 day job and scheduler should not have informed me this could be done in one day. The next day, no one showed up. No phone call. Nothing. Weather called for rain. Additionally, they had left boxes of material on the side of my home, which were now exposed to the weather elements t. . I should still have received a courtesy call stating no one was coming due to weather. When I called to inquire, I was informed workers would be back the following day. Again, the workers showed up late and did not finish the job. Workers left insulation and sharp capping remnants all about the outside perimeter of my home. Thankfully, we saw it and picked everything up so the kids and dog would not be harmed. Called and spoke to manager, who said it was unacceptable. I had to now make an appt for the remainder of the windows to be installed. I am currently still missing a screen, despite the fact I was told a QC check of my windows was done upon delivery to the warehouse. Lodged several calls and texts to the salesperson and manager throughout this process. Upon inspection of the windows, we noticed an uncaulked window, and window that flat out was not installed properly. Manager spoke to me and we agreed on an 8am start to fix these issues. Worker showed up at 10:15am. Asked to speak to branch manager, who has yet to provide any resolution or compensation.

  Window Nation, LLC

  Date: 08/12/2022

  Hello ****, we are disappointed to hear that your experience has been less than the 5-stars we strive for. We have located your account, and per the notes, management has already been notified. We understand your frustration and appreciate your patience in the interim while we work on correcting this for you. If you have any further questions or concerns, please give us a call at XXX-XXX-XXXX or email us at **@windownation.com.

• Review fromJudy B

  Date: 08/08/2022

  5 stars

  Judy B

  Date: 08/08/2022

  Excellent customer service from the salesperson, office staff, and installers. Windows are well constructed and add a very nice curb appeal. Would definitely recommend WindowNation.

  Window Nation, LLC

  Date: 08/11/2022

  Superb! We're over the moon to hear that your experience was Window Nation Wonderful from start to finish. We appreciate your recommendation and are happy to welcome you to the Window Nation family!

• Review fromKaren W

  Date: 08/07/2022

  5 stars

  Karen W

  Date: 08/07/2022

  They kept me informed along the process of receiving my windows. Installers were on time. Work was done on time expectation. Very courteous and cleaned up the area.

  Window Nation, LLC

  Date: 08/11/2022

  Hello Karen, we're so happy to hear about your wonderful experience and are thrilled to welcome you to the Window Nation family!