Reviews

This profile includes reviews for Window Nation, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Window Nation, LLC has 37 locations, listed below.

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  Window Nation, LLC

  8110 Maple Lawn Blvd Ste 300 Fulton, MD 20759-2694

  
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  Window Nation, LLC

  575 University Ave Norwood, MA 02062-2654

  
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  Window Nation LLC

  1070 N Farm Rd Unit 1 Wallingford, CT 06492-5931

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  Window Nation, Inc.

  4350 Renaissance Pkwy Cleveland, OH 44128-5793

  
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  Window Nation LLC

  8862 W 35W Service Dr NE Minneapolis, MN 55449-6740

Review Details

• Review fromLuke L

  Date: 10/17/2024

  1 star
  We bought windows last year from a salesman who assured us multiple times during our meeting that we would receive 0% interest for 18 months. We even had this agreement in writing, via. email between ourselves and the salesman. So our plan was to make minimum payments for 18 months and pay off the windows after the promotional period ended. But it turns out we were being charged interest during the entire promotional period; owing thousands of dollars more than expected. We've tried to reach the salesman but with no luck. We called Window Nations customer service and the Financing company but they say they can't do anything without the salesman's confirmation. This back and forth has been going on for a month now.

• Review fromBrian R

  Date: 10/15/2024

  5 stars
  Window Nation has been good to work with and have been on top of any follow-up issues we may have had. We ran into some structural issues we had to take care of and the instal team was great at rescheduling !

• Review fromCarole M

  Date: 10/04/2024

  1 star
  This is my experience. The salesperson and person sent to measure my windows were pleasant and promised high quality warranted windows to be installed. My order was placed July 23rd along with a down payment of $9,026.00. I was told work would begin in late September or early October. After Labor Day, I contacted my salesperson to find out the specific date for installation. I was transferred to her manager who told me the order was canceled and that he put a check in the mail with my down payment. A week went by without my check. I contacted the manager again and he said he had to contact the accounting department. September 23rd I was told that my check was being processed. I am now waiting on October 4th for the manager to verify that my refund was sent. On page 5 in fine print of the contract I signed it states (not verbatum) that the company can cancel for any reason, that they are not responsible for anything promised by their representatives, and that they do not have to pay interest on monies submitted to them for down payments. So as a result, they have been running their company on my money since July 23rd. Buyer Beware, wish I had not been dazzled by promises put forth. Lesson learned. Hope I eventually see my $9,026.00.

• Review frombill h

  Date: 10/03/2024

  1 star
  This company is HORRIFIC. I asked them to stop calling me as I provided my contact info in error and do you think they care? Oh, no! I've had at least 6 more calls in 1 day and then their reps use their own cell phones to get you to p/u the phone.
  And then their website has a customer support robot for chat. REALLY??? Then they check your contact info so you can't leave them a message so you have the "stop calling" in writing!!!!
  I wouldn't buy a wooden widget from a company that is this ANNOYING and OBNOXIOUS!!!! No means NO!
  ONE STAR IS TOO GENEROUS!!!

• Review fromAdrian K

  Date: 10/03/2024

  1 star
  Do not trust this company to do anything! Alex **** my sales consultant was supposed to cancel my order due to unexpected financial changes and I was supposed to receive the down payment back since I canceled in the required time frame. They haven’t returned my money nor can I get ahold of him to ask him what’s going on. I’ve talked to customer service who reached out to the manager who is not responding as well. Definitely glad I didn’t have them do any work due to the poor communication. I can only imagine the headache trying to get anything else resolved.

• Review fromPhil M

  Date: 10/01/2024

  5 stars
  Outstanding product and installation service all the way from sales to completion

• Review fromRandy P

  Date: 10/01/2024

  1 star
  Was told on my contract that my finance was 0 percent for the promotion period. Got my bill and wasn't what was supposed to be called talked to different people and they said that someone from the sales management team would get back to me but nothing

• Review fromTyrone R.

  Date: 09/29/2024

  5 stars
  Window Nation was excellent.
  Rorey was a one man team.
  Fast, professional and efficient
  So glad we chose Window Nation.

• Review fromScott T

  Date: 09/28/2024

  1 star
  I scheduled an appointment to have Window Nation come to home to provide estimate on three normal size windows and three picture windows - to have them replace. Appointment scheduled. Told them I would be in office all next week I would not be able to answer my phone. Appointment was set for the following Saturday, 3pm. Window Nation called me Monday twice and left a text. They called again twice on Tuesday and text me. They called again on Wednesday twice, left email and text. Thursday they left email, called and text. The second time they called this day I was on break. Therefore I answered it. I confirmed my Saturday 3pm appointment, told the lady thank you. Then she asked me what I wanted done. I had already scheduled the appointment, told the salesman exactly what I wanted, and then they want me to tell them again what I want. This is absolutely stupid!!!! Window Nation reflects a 5-star rating on their website. That is obviously a lie. They couldn't even provide 5star customer service. I have found complaints against window nation. But, they say they have 5star rating. They lie to the customers right at the beginning. Window Nation should be ashamed of themselves. I only gave them one star because I could not do this complaint with zero stars.

• Review fromRichard A

  Date: 09/28/2024

  5 stars
  They were very professional and finished the job on time