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Business Profile

Employment Agencies

Aerotek Staffing Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Employment Agencies.

Complaints

This profile includes complaints for Aerotek Staffing Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Aerotek Staffing Services has 151 locations, listed below.

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    Customer Complaints Summary

    • 24 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/28/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had accepted a position with aerotek that I applied for on indeed not knowing they were an agency, thinking I was going to work there, I put in my two weeks at my current job and the recruiter rushed me to finish my employment so I could start. On my "first day" of working for Aerotek I was told I couldn't start yet I had to wait til Thursday, so I waited and when thursday came I went to the position. People were telling me they never got paid, or there was fees taken out of the check even though they'd never been told about these things, while I haven't either, I'm getting texts from my friends saying they know people who worked for aerotek and had the same thing happen. So I quit, I do not work for free. Well it looks like Thursday 10/20 I did. I worked 7.5 hours and they don't plan on paying me at all.

      Business Response

      Date: 11/18/2022

      Business Response /* (1000, 5, 2022/11/01) */
      Thank you for escalating the above complaint to our attention. Aerotek takes these matters seriously. Aerotek will investigate the complaint and work to resolve the matter.

    • Initial Complaint

      Date:10/14/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I worked for aerotek/aston carter for adhere health we were proerly trained for the job basically just thrown into were not told about you had to making calls to get paid your hourly rate as in alot of times it was at the fault of the company an the awful cheap equipment we were sent they were not run very well always messed up paychecks and wasnt upfront or honest about any detail about the job

      Business Response

      Date: 10/28/2022

      Business Response /* (1000, 5, 2022/10/17) */
      Thank you for escalating the above complaint to our attention. Aerotek take these matters seriously. Aerotek will investigate the complaint and work to resolve the matter.

    • Initial Complaint

      Date:10/12/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I believe I was wrongfully fired due to health reasons- and I made an error during submitting my payroll in which I've emailed and been in communication and told that the matter would be resolved. I worked 8 hours on Monday 09/26- and 7 hours on 09/27. I reported only seven hours on the Monday slot by mistake. They have only paid me for seven hours and seem to be walking around paying me the other eight hours that I worked and rightfully deserve payment for.

      Business Response

      Date: 10/28/2022

      Business Response /* (1000, 5, 2022/10/17) */
      Thank you for escalating the above complaint to our attention. Aerotek take these matters seriously. Aerotek will investigate the complaint and work to resolve the matter.

    • Initial Complaint

      Date:07/13/2022

      Type:Billing Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name is ****** ******* I am a TIG welder I performed a job for Aerotek in the beginning of June 2000 22 to the current date July 13th I have not got paid they issued a check said it would be here in 10 days I never came I received a check yesterday July 12th on my birthday but they canceled it prior to that when the check didn't come in 10 days they issued me a cash card from Bank of America which they never loaded up I went to cash the check today on July 13th and they told me they stop payment they said they issued another check I have not got paid I've reached out the only helpful person at Aerotek that help me with Cindy by picking up the phone and communicating with me accounting and never called me back the manager you never call me back I perform the job but I did not get paid this is unfair it's been over a month I will check my check and due to this inconvenience I am now looking at an eviction because I couldn't pay my rent in full

      Business Response

      Date: 07/25/2022

      Business Response /* (4000, 7, 2022/07/22) */
      Thank you for escalating the above complaint to our attention. Aerotek take these matters seriously. Aerotek will investigate the complaint and address the matter appropriately.

    Aerotek Staffing Services is NOT a BBB Accredited Business.

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