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Business Profile

Debt Relief Services

Start New Financial

Reviews

Customer Review Ratings

4.6/5 stars

Average of 398 Customer Reviews

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Review Details

  • Review fromEdith T

    Date: 01/15/2025

    5 stars

    Edith T

    Date: 01/15/2025

    Thank you so much for helping me. You are really great. You answered all my questions. And I'm very glad that you were the one who came out to speak to me and help me with all my questions. I hope you have a Happy New Year and be blessed. Thanks again very much.

    Start New Financial

    Date: 01/17/2025

    Hello *****! Happy New Year! It's great to hear from you! Thank you for sharing about your positive experience with Start New Financial! Take care :)
  • Review fromStephen S

    Date: 01/02/2025

    5 stars

    Stephen S

    Date: 01/02/2025

    Start New Financial is really good. They are always one or two steps ahead, so professionally they can always advise client (like myself) from a pro-active stance. I'm really glad I selected them, they are really good in eliminating anxiety. Thanks Start New Financial!

    Start New Financial

    Date: 01/03/2025

    Hello Stephen! Happy New Year! Thank you so much for taking the time to share about your experience with Start New Financial! We appreciate your business :)
  • Review fromPayton B

    Date: 12/19/2024

    5 stars

    Payton B

    Date: 12/19/2024

    Never had a problem with them. All the customer service *** were helpful. However ******* *., went above and beyond explaining my last settlement as well as how to take care of forms I needed to fill out. She made my morning!!!

    Start New Financial

    Date: 12/19/2024

    Hello ******! It has been great working with you! Don't be afraid to reach out anytime you need assistance with your program. Have a wonderful day!
  • Review fromKathryn W

    Date: 12/11/2024

    5 stars

    Kathryn W

    Date: 12/11/2024

    I had a very pleasant interaction with ******* today. She was both kind and very helpful.

    Start New Financial

    Date: 12/13/2024

    Hello *******! We're glad to hear about your positive experience with our Customer Support staff! Have a wonderful weekend! :)
  • Review fromMiesha N

    Date: 12/05/2024

    5 stars

    Miesha N

    Date: 12/05/2024

    Hello, the feedback was fast and very pleasant. I really love working with this company. They helped me out in such a tremendous way. I would most definitely refer others. Thanks!

    Start New Financial

    Date: 12/05/2024

    Hello ******! We enjoy helping you! Thanks for sharing about your experience with Start New Financial! Have a fantastic day :)
  • Review fromPayton B

    Date: 11/25/2024

    5 stars

    Payton B

    Date: 11/25/2024

    I really like this company. They have been very helpful. Only thing I would suggest is a better user friendly site. The documents listed does not let you view them. If we weren't suppose to use it then take it off the site so that its not accessible. Or rename it activities or something but to name the link documents and ppl can't even open the documents in that location then why have it. Again I love this company, just making suggestions to make it MORE user friendly.

    Start New Financial

    Date: 11/26/2024

    Hello ***** Thank you for this valuable feedback! Your point is valid and it will be escalated to our tech team for review! Happy Thanksgiving :)
  • Review fromChristy W

    Date: 11/15/2024

    5 stars

    Christy W

    Date: 11/15/2024

    Drew Drummond is amazing has really helped me a lot and has encouraged me

    Start New Financial

    Date: 11/17/2024

    Hello *******! Thanks for the review! We're so happy we could be a source of encouragement for you :) Have a great week!
  • Review fromDavid H

    Date: 10/30/2024

    5 stars

    David H

    Date: 10/30/2024

    This is going to make a life changing move for us.Thank you

    Start New Financial

    Date: 10/31/2024

    Hello *****! We're happy to be of service :)
  • Review fromMarcia B

    Date: 10/30/2024

    5 stars

    Marcia B

    Date: 10/30/2024

    Everyone I speak to at Start New Financial is super sweet and helpful with any and all the questions I have.

    Start New Financial

    Date: 10/31/2024

    Hello ******! Awesome! We're always happy to help! Have a great Thursday :)
  • Review fromJim r

    Date: 10/10/2024

    5 stars

    Jim r

    Date: 10/10/2024

    I found this organization by accident on the internet. I was in need of help with some debt and they were more than ready to help. I have been with them for about a year and results have been great. They have a program to follow and its so easy. I highly recommend them if your having any kind of financial difficulties

    Start New Financial

    Date: 10/11/2024

    Hello Mr. ******* We're so glad you found us! Your program seems to be working beautifully! Have a fun weekend :)

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