Reviews
Customer Review Ratings
Average of 398 Customer Reviews
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Review fromCynthia C
Date: 05/31/2024
5 starsCynthia C
Date: 05/31/2024
Was very pleasant speaking with Shannon today. Was extremely helpful. I have. Found the best experience for this company. I was with another company prior and. Start new finance has gotten better deals for me. Than my last one. Thank you so much.
Start New Financial
Date: 06/02/2024
Hello ****************! Glad to hear it and you're very welcome! Have a fantastic week :)Review fromMatthew G
Date: 05/30/2024
5 starsMatthew G
Date: 05/30/2024
The representative was very helpful. She answered all my questions and helped me understand the process of how things will be going forward! Made me feel very confident in this whole processStart New Financial
Date: 05/31/2024
Hello Mr. **** Happy Friday! Thanks for sharing about your experience! We're always happy to help!Review fromTom R
Date: 05/29/2024
5 starsTom R
Date: 05/29/2024
Shannon did a great and professional job with helping me. With my financial questions RespectfullyStart New Financial
Date: 05/30/2024
Hello ********************! We sincerely appreciate the feedback and the opportunity to serve you! Have a fun day! :)Review fromJacque R
Date: 05/28/2024
5 starsJacque R
Date: 05/28/2024
I called in today because I received a text message that I had not ever received and I spoke with Shannon who is very pleasant and explained everything to me. You guys are doing a great job. Thank you.Start New Financial
Date: 05/29/2024
Hello ******! Thank you for your business! Looking forward to our next interaction with you :)Review fromJean B
Date: 05/28/2024
5 starsJean B
Date: 05/28/2024
I really enjoy working with this company. They answer all my questions. When I have any questions? The right on top of everything.. They are helping me tremendously.Start New Financial
Date: 05/29/2024
Hello ****! We appreciate the feedback! Have a great day!Review fromThomas D
Date: 05/23/2024
5 starsThomas D
Date: 05/23/2024
Great company for what i needed done! Fast friendly and always available for any questions about my account and the process.Start New Financial
Date: 05/27/2024
Hello Mr. **** We try our best to make sure you actually speak to a human being when our clients call for support! Thanks for noticing :) We enjoy working with you!Review fromKaren W
Date: 05/22/2024
5 starsKaren W
Date: 05/22/2024
Easy to work with and everyone is very positive. Highly recommend this service to get your life back on trackStart New Financial
Date: 05/27/2024
Hello Mrs. ****** We thankful for your confidence in Start New Financial! We're happy to see that your program is moving in the right direction :)Review fromGary Y
Date: 05/21/2024
5 starsGary Y
Date: 05/21/2024
These people are awesome to work with. They have really helped me get back on track.Start New Financial
Date: 05/27/2024
Hello Mr. **** We enjoy working with you! Thank you for taking time to share about your experience with Start New Financial! :)Review fromBarbara J
Date: 05/17/2024
1 starBarbara J
Date: 05/17/2024
I started with this guys in January 2024. I needed to cancel in May, because I lost my job in March. I contacted **** and other guys and they told me I had 738 in ****** and that I would be getting that back. I just found out today (5/17/2024) via email the following:"*****************************,We have completed a review of your account. After applying any fees due, your account balance is ****** your request on May 13, your Global dedicated account ending in 6475 has been closed."First of all they never got the rest of the creditors to settle, I was paying only one creditor. Yes, maybe it would have taken longer for them to come on board or not! What happens if they don't.How obviously suspicious that you are now charging a total fee of what my total escrow was, that you said you were going to refund back to me, you now plan to keep! Your fee was being taken out with every monthly payment...I can't believe I let them con me!Don't trust these guys they talk nice, but are devilishly sneaky!Start New Financial
Date: 05/18/2024
Hello ****************** - Thank you for sharing this feedback. While we certainly don't want to argue with you, it seems only fair to point out that we negotiated a settlement with your largest creditor to where you were required to pay back only 53% of what you originally borrowed. Please understand we did not act deceptively in our collection of settlement fees earned for work performed. On the contrary, we walked away with significantly less income that was contractually earned - and that is certainly okay considering the circumstances of your hardship. Regardless, we're sincerely thankful for your feedback and will use it as an opportunity to improve where we can.Review fromJennifer L
Date: 05/16/2024
5 starsJennifer L
Date: 05/16/2024
The representative that I spoke to was SOOOOO helpful. She answered all my questions perfectly and made me feel at ease. Thank yall so much for all you do.Start New Financial
Date: 05/18/2024
Howdy **********! This is so wonderful to hear! We're here for you :)
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