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Business Profile

Debt Relief Services

Start New Financial

Reviews

Customer Review Ratings

4.6/5 stars

Average of 398 Customer Reviews

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Review Details

  • Review fromMary H

    Date: 06/26/2024

    5 stars

    Mary H

    Date: 06/26/2024

    Shannon was excellant to work with.She simplified and answered all my questions without hesitation. She is very knowledgeable about the process of rebuilding my financial situation.And also very pleasant!! I wish all customer service people were as kind and friendly as Shannon.

    Start New Financial

    Date: 06/27/2024

    Hello ****! You are so kind! We're happy you had a pleasant experience with our Support Team! Have a super day :)
  • Review fromJessica D

    Date: 06/19/2024

    5 stars

    Jessica D

    Date: 06/19/2024

    The agent that helped me was extremely helpful and answered all my questions in a timely manner. Thank you.

    Start New Financial

    Date: 06/20/2024

    Hello ****************! Happy we could help you! Thanks for the review! :)
  • Review fromRuben M

    Date: 06/18/2024

    5 stars
    Muy recomendable para negociar cualquier deuda de tarjetas de crdito,la remiendo.
  • Review fromSherry S

    Date: 06/12/2024

    5 stars
    Everyone has been very friendly, any questions Ive had have been answered right then. I highly recommend Start New Financial b
  • Review fromFrancisco M

    Date: 06/12/2024

    5 stars
    Estoy muy contenta como cliente, porque ellos me an ayudado a saldar mis cuentas, lo recomiendo al 100 %,
  • Review fromAnn J

    Date: 06/12/2024

    5 stars
    So thrilled and happy that my financial status has been taken care of. The call center has such a nice people.
  • Review fromLorie D

    Date: 06/12/2024

    5 stars
    The customer service representatives have been very helpful and knowledgeable in all my requests. I have had much success in this program.
  • Review fromAdrienne R

    Date: 06/11/2024

    5 stars
    Everytime I call everyone is so kind and helpful! They have already settled one of my accounts and it has only been a month!
  • Review fromShep T

    Date: 06/07/2024

    5 stars
    The Agent I spoke with was Extremely helpful and kind !!!! Thanks
  • Review fromTrina M

    Date: 05/31/2024

    5 stars

    Trina M

    Date: 05/31/2024

    I am new to New Start Financial but so far it's been great. They have settled with my highest debt and dropped my amount owed by half. I am very pleased with them!!!

    Start New Financial

    Date: 06/02/2024

    Hello ****************! This is great news! Congrats! Thanks for sharing about your experience with Start New Financial! :)

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