Reviews
This profile includes reviews for Meijer, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 90 Customer Reviews
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Review fromMarkeya T
Date: 09/29/2024
1 starOn September 28th I visited the local Meijer in East Lansing MI #52. Right before noon I went there to get a coffee from the Starbucks I paid for a coffee and the employee gave my coffee to someone else the customer literally touched my coffee so I said I would like a new cup of coffee do you know that he made me a new coffee with the same dirty cup so I asked for a refund the manager (who came out of no where) told me that I have to go to customer service I asked for a receipt she gave me a receipt with the wrong drink and cost so I went back to her and said this is wrong, she tried to tell me that her employee gave me change back and I told her no she didn't and I would like to speak to a manager well the manager never came tell my boyfriend came into the store and requested a manager now one of the employees at Starbucks said right out loud get these people out of here, we're African American she's Caucasian what did she mean by these people? Not only was it hard getting my money back but the disrespect and the racial comments are unacceptable. The manager that did come she literally heard the employees being disrespectful making racial comments. She did offer my money back for the drink and gave me a gift card that says we need the customers they don't need us that is a joke. Don't worry I threw the gift card away because I will not be returning to a store where I was racially discriminated against. All the employees in Starbucks didn't look clean and it makes sense from when he made my drink in the same dirty cup. This place is disgusting!!!!!Review fromMargy C
Date: 09/13/2024
1 starget a notification that my bank account is below my $50 alert and automatically check to see why since I knew there was no way I could be. I see two separate transactions for the same day, knowing I only should have had one. Naturally, I called my bank to figure out what had happened. They said they weren't sure and to file a claim when I found my receipt. Luckily, the Meijer members get a nice feature that keeps track of all of your receipts, which backed up my claim. Just in case, I also contacted Meijer's help line. They forwarded me to the director of the exact Meijer the purchase was through. We found that I had, in fact, made that purchase, but it was a little over two weeks ago!!! When I actually had the money in my account to support said purchase. That is absolutely not okay. Especially not right now with money being so tight to the point where I have to budget my, already tight, purchasing. I will not be doing any major shopping here from now on. I started shopping here when Walmart started lying about their product prices and now I can't even trust this place.Review fromColin B
Date: 09/13/2024
1 starPortage Ave. store South Bend IN Couldn't get the clerk watching the self checkout to come and give us help when the machine wouldn't allow us to pay for our groceries. She kept going over to other red lit machines that had come on after us. She even went to the side and started talking to a customer on the other side of the barrier. Finally, she headed our way but veered off and then helped someone on the across from me. After that, she turned to walk away even though I motioned to her that I needed help. Totally ignored me and walked in the opposite direction. I yelled as loud as I could that I needed help. She still ignored me. At that point I was considering leaving all my bagged groceries and going across the street to the Walmart when a short woman approached from the opposite direction. I thought she was another clerk coming to help. Oh no. She said she was a manger and didn't appreciate me "yelling" at her employee. I told her I wouldn't have had to yell. "Hey lady, I need help here" if she hadn't kept avoiding us. Do you think she would have asked me first if there was a problem or if she could help me? No. All she kept saying was that "yelled" at her worker and she didn't appreciate it and didn't want it to happen again. I told her it wouldn't have happened the first time if the woman wouldn't socialize and put red lights in the wrong priority only doing the ones closest to her. She didn't care about any of that. She kept harping on me about raising my voice, which I had to do because it was crowded, noisy and the woman had turned her back on me once again and was walking away. Her focus should have been to help me, give the woman some help since she was incapable of tracking the proper sequence of red lights or giving the employee some kind off remedial training or a talking to. Everything was backwards and I was the villain not the injured party.Review fromCarl D
Date: 08/28/2024
3 stars100 Norton Ave Store Norton Shores, MI cashier rang up purchase order--next thing you know two debit cards, U.S. Bank and Chase Bank cards, didn't register through their card reader. Rolled shopping cart out and past a few vacant checkout aisles and passed under plastic security chain to check out through self checkout lane on other side of their cattle call side where non paying customers are isolated before paying for merchandise. to start process all over again.. Coupons & returnable bottle receipt were still behind at last failed transaction attempt. Retreated from self checkout carousel and went to customer service to see if one of two previously failed debit cards will work to purchase a $22.00 money order U.S. Bank card worked first time--no problem. I have the receipt to prove it here! Rolled the cart bag back to original cashier--same aisle and declared "want bottle receipt & coupons returned!" Next thing you know receipt was returned and a two dollar credit for coupons was put in my hands--thank you. Next thing you know an ignoramus named Mike S with necklace and name plate saying :"security" at one end is escorting me out of store implying police are on the way. Well next thing you know I'm on a city bus to Meijers Harvey St. store. Purchased same items with one of two fully funded debit cards. U.S. Bank Card worked without even having to try fully funded Chase Bank card. Customer Service has no explanation other than call "call your banks" about your cards. I submit to Meijers and the public at large their debit/credit card machines are so fouled up with grease, fur balls, and who knows what else the connection between computer chip/magnetic strip is so fouled up with gunk, not every transaction is possible.Review fromTanja B
Date: 08/25/2024
1 starPharmacy Dept. I hate leaving bad reviews but this meijers has really let me down. I had a prescription called in on Friday. A text notification let me know it would be in Saturday after 3. I I did not receive a notification on Saturday that it was ready but I wasn't concerned at that point. But when i called at 710 on Saturday the pharmacy was closed and i had no notification that the med was further delayed. Now I called this morning ( Sunday ) and they told me they won't have the medication till Monday !!! This is not a rare exotic medication it's quite common. I need this medication and i don't understand why I could not have been notified that there was a such an unacceptable delay. I would look somewhere else for the medication that I need. I don't think there's much of an excuse that big old Meijer cannot come up with a system to let people know that they have to be high on dry for more days on meds that they need.Review fromDave Z
Date: 08/15/2024
3 starsI've been shopping at Meijers for a number of years and always felt comfortable with their prices and inventory. For the past few months things have really gone downhill. Their prices are not as competitive as they were and the shelves have many empty spots. It has now gotten to the point I have to shop at another store just to get all the items I need. Very disappointing!! Also I have found that there are not as many Meijer associates to ask where things are as there use to be.Review fromJed A
Date: 08/11/2024
1 starI tried to return an airsoft pistol a few days after purchasing it. I explained to the associate that it was a duplicate gift and had not been opened. She checked with her manager to see if it could be returned. The manager said no because it was considered ammunition and showed me the policy. I tried to explain that it was a plastic toy gun, but she didn't want to look at the packaging. I asked to speak to the store manager. He also said it couldn't be returned because it's powered by gas and is considered a biohazard. I pointed out that it did not contain gas and in itself is not a biohazard. I suggested that they should put up signs on all products so that customers wouldn't be misled. So consumers could decide if it was worth purchasing from meijers if they would not back the product. I told him that using such broad terms when dealing with customers and products is not fair.Review fromKen R
Date: 08/07/2024
1 starZero stars. Went to the ******, Sawmill store to purchase their $1.49/# peaches only to be charged $1.99/# at checkout. Brought it to the attention of your employee who promptly changed the price to $1.49 and reweighed my purchase to $3.28 but never removed the original charge of $4.38 which I noticed when I got home. The result was that I was charged $3.48/# for the $1.49/# peaches or overcharged $4.38 by Meijer.Review fromAnthony D
Date: 07/29/2024
1 starI owed money on a meijer credit card and was behind cause I lost my job .. I finally paid them off completely and they kept my credit report bad for 8 months after they were paid off pertaining to their report .. it would have stayed on there longer if I didnt notice it on my credit report that did big damage to me I want compensation for this tactic they did to meReview fromKitty S
Date: 07/01/2024
1 starRaw thawed chicken advertised as "fresh" is false information! Ice still on chicken has obviously been frozen. Raw meat is not synonymous with fresh. This must be addressed by someone with authority. A chain this large shouldn't be exempt from responsible advertising.
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