Reviews
This profile includes reviews for Ayers Basement Systems's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 176 Customer Reviews
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Review fromTommy G
Date: 10/17/2024
5 starsTommy G
Date: 10/17/2024
Adam was good at explaining the whole process of what’s needed to be done to correct our water issues in the basement. Was on time for our appointment. Very courteous and it was very easy to understand what needs to be done. Thanks Adam looking forward to getting this job completed so we won’t have to worry about it anymore.
Ayers Basement Systems
Date: 10/21/2024
Thank you for the 5-star review Tom. We appreciate your trust in Ayers to waterproof your home ahead of the stormy seasonal weather. If you have any questions, please let us know how we can support you!Review fromDana M
Date: 10/17/2024
5 starsDana M
Date: 10/17/2024
Jeff was professional, punctual, knowledgeable and is working on a plan for our situation.Ayers Basement Systems
Date: 10/21/2024
Thank you so much for your feedback, Dana; we appreciate the opportunity to propose a plan for your waterproofing project. Please let us know if we can provide any additional support.Review fromHelen F
Date: 10/14/2024
5 starsHelen F
Date: 10/14/2024
Gage was very pleasant and professional. He explained my needs and options. I am confident his advice will prove to be well worth listening to.Ayers Basement Systems
Date: 10/15/2024
Thank you so much for being a continued customer of Ayers, *****We look forward to installing your new SmartSump and prepping your home for the fall and winter seasons. If you have any questions before installation, please let us know how we can support you.
Review fromKim B
Date: 10/10/2024
5 starsKim B
Date: 10/10/2024
So helpful!! Answered all of my questions, did not try to upsell, and thoroughly explained options for our crawl space. Thank you!!Ayers Basement Systems
Date: 10/11/2024
Thank you for trusting us with your crawl space door replacement, Kim. We look forward to installing the new door and sealing out any uninvited guests. If you have any questions leading up to the installation, please let us know how we can support you!Review fromNancy W
Date: 10/10/2024
5 starsNancy W
Date: 10/10/2024
Very impressed with him, he was on time and called ahead of time. Presentation was great.Ayers Basement Systems
Date: 10/11/2024
Thank you for the positive review, ***** We look forward to leveling the concrete in front of your garage. We appreciate you being a continued customer of Ayers.Review fromPatty M
Date: 10/09/2024
5 starsPatty M
Date: 10/09/2024
Jennifer was awesome! Very knowledgeable on the issues with my basement. She was very informative, patient with my questions and took her time to make sure I understood the issues and solutions. Very personable!! Thank you!Ayers Basement Systems
Date: 10/10/2024
Thank you for having ******** out to your home, *****. We appreciate the opportunity to propose ideas for securing your foundation. If you have any questions about the SmartJack or ******************** supports, we're here to help.Review fromMarilyn M
Date: 10/07/2024
5 starsMarilyn M
Date: 10/07/2024
Professional. Efficient. Knowledgable. Void of all creepy or smarmy salesman vibe. He did a thorough job of measuring very quickly. Did not waste my time. Interesting product. Pricey. I will shop basement flooring before choosing.Ayers Basement Systems
Date: 10/08/2024
Thank you for your feedback, ****** We’re glad to hear that Rick was thorough during your appointment. If you have any further questions about your waterproofing project or would like information on our financing options for a permanent solution, please don’t hesitate to reach out.Review fromDoug D
Date: 10/02/2024
5 starsDoug D
Date: 10/02/2024
Zac S, as usual, was very thorough and professional. He communicated arrival time. Zac is truly as asset to Ayers.Ayers Basement Systems
Date: 10/03/2024
**** thank you so much for having Zac out for routine maintenance on your waterproofing system. It means a lot to us that you continue to choose Ayers. Enjoy your time in Arizona!Review fromTeresa D
Date: 10/01/2024
5 starsTeresa D
Date: 10/01/2024
Bobby did a great job of examining our basement and explaining to us the problem areas and possible solutions. He was not a “hard” salesman. He gave us time to ask questions and to mull over what we wanted to do. It is a pleasure working with him.Ayers Basement Systems
Date: 10/02/2024
Thank you for the positive review, ****** It's great to hear Bobby supported you in finding the perfect fix for moisture intrusion in your basement. You're going to love the difference the SaniDry dehumidifier makes. Please let us know if we can answer any questions before installation.Review fromMarcia P
Date: 09/30/2024
5 starsMarcia P
Date: 09/30/2024
Matt came at the time he said he would be here. He was very informative and answered all of our questions. He gave us options and also was very transparent with what needed to be done and how much it would cost. We would highly recommend him to any of our friends also needing your services.Ayers Basement Systems
Date: 10/01/2024
Thank you for the 5-star review, Marcia and Bill! We know the CleanSpace and SaniDry dehumidifier will go a long way in securing your crawl space, creating a much drier space. We look forward to getting everything installed for you soon!
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