Reviews

This profile includes reviews for LightRx's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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LightRx has 41 locations, listed below.

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  LightRx

  19500 Victor Pkwy Ste 250 Livonia, MI 48152-7012

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  LightRx

  33466 Woodward Ave Birmingham, MI 48009-0906

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  LightRx Face & Body - Hoffman Estates

  4620 Hoffman Blvd Hoffman Est, IL 60192-3724

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  LightRx Face & Body- Chicago

  835 N Michigan Ave Ste 963W Chicago, IL 60611-2203

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  LightRx Face & Body - Orland Park

  14225 S 95th Ave Ste 420 Orland Park, IL 60462-2393

Review Details

• Review fromRaquel C

  Date: 05/09/2023

  1 star
  I went to the LightRx in canton and was told these specific treatments would work and that it was a small amount of money. That small amount of money ended up being over $3,500, $400 a month with no results. They keep telling me they want to give me free stuff, but if I see no results and its been this long I dont see why they would think I would want free stuff when in reality I should be getting my money back since what they promised me would work isnt working. It really is not affordable, especially when it isnt working at all and they promised it would. I feel I should be getting a refund. I am at the point where ** crying because they got my hopes up. Its a terrible company and sadly there are other people, actually a lot of people who agree. They dont even deserve one star. They talk really sweet to you to trick you so they can make their money. Its a huge scam!

• Review fromDildora F

  Date: 05/02/2023

  1 star
  I bought full 10 sessions of laser epilation. They told me I will see at least 80% of result. I wanted to stop after I received 5 sessions because I didn't see any change. Manager of that location convinced me to finish all to see the result. Unfortunately, I didn't see any result. I paid $2700. I want my money back.

• Review fromMaryJean F

  Date: 04/03/2023

  1 star
  Last year I went to LightRx to seek consultation what treatment they can recommend for the hyperpigmentation on my face and my leg scars. I spoke with the manager "****** suggested that I have to do laser Neo &Viva, she said that its amazing coz I can see the result immediately even on the 1st session, I was then convinced to do it because of her promising words, she matched me with the financing re: treatment plan.I agreed and started the ************** instantly. I did not see any result initially, I was told to continue until I finish all the sessions. I have completed all sessions on my face, 4 sessions on my legs but I still have 1 session left. Unfortunately, after completing all the laser treatments, I did not see any result or effect from the treatment on my face& legs albeit it become more worst and the spot become more darker, my face got burned, pimples came out. In short, I'm not satisfied about the treatment. I called *** financing expressing my dissatisfaction about the treatment that I received in that I told them that Im not going to continue paying it since theres no result nor effect seen. They said that they will call LightRX about it to make a resolution. I made a follow up call I was informed that I have to continue to pay since I finished with the treatment sessions. I called LightRx, I spoke with the manager, I was told that they are happy to continue with the treatment until I get the result I want. I asked what treatment they gonna use? They said that I have to continue using the laser. I told them that there is no use since their machine is not working as I did not see any result at all. I already made some of the payments, I wanted you to help me if they can stop the payment since I am very displeased with the result on my face and legs but rather it cause more damages on my face. I have wasted my time, hard earn money coming to LightRX. Now I'm suffering from depression and trauma due to the result of the treatment.********************

• Review fromRosanna B

  Date: 03/10/2023

  1 star
  Horrible experience!! I didnt go into LightRx for myself I was out of town and accompanied friend in **********,**. She went in to get more information and the Director approached me with what would be an amazing and life changing procedure. One session sofwave $2000 and I was a complete naive idiot for trusting or believing ***. She tried to sell me multiple sessions package but I told her I was leaving to go back to home in two days, she even checked to see if there was a location near my address but there wasnt and I told her I didnt have that I couldnt afford it and she stated to apply to get approved for financing. Well I did and I made an appointment for same day and regret it til this day. She did some of the procedure as she was training one of her aesthetician but once she finished my left side of my face she left the trainee alone to finish my right side. the trainee even asked me twice if she needed to do an area or if *** had done it already! Eyes closed I was breathing trying not to think of the pain! As s came back in the room I sat up and said that one eyebrow is higher and *** said that I was right and did one more application over the area. The immediate reaction after the procedure is tightening but that only lasts that one day. Two days later I flew back home and when my daughter saw me she asked if I should go to Dr because my face literally looked disfigured compared to Bells Palsy. I waited hoping it would change I went to my Dr and they said I needed to contact the owner and when I did and followed with pictures I was given an attitude and told there is nothing they could do since I lived so far away. Do you honestly think I would go back to an establishment that left me like that and had such a horrible attitude because I was honestly not happy with their treatment. I ended up paying hundreds of dollars to fix it and still waiting on the regional director to contact me and its been two weeks.

• Review fromLathisa J

  Date: 02/26/2023

  1 star
  Refused to refund money for service. Since COVID-19 no one has reached out to ask about refund. Service I paid for was discontinued and they wouldn't refund so I accepted 3 sessions. Didn't think they was working and they refused to refund money for last session

• Review fromerika l

  Date: 12/13/2022

  1 star
  ******************* a year ago I went to va place to do a treatment. whic I was treat very disrespectul no folder to sigh each time you go there for treatment and on top of this they never give me my last trartment or revew how much puond I lost ant pictures for before and after nothing at all.and the worse part was when I saupposted I was making my last payment I saw an increse of interest of some promo code that I was never explain I was told I have 2 years to paid this account before they charge me interes I was making x payments so I can finish my account on time but insted they add almos t $600 of interest this is not fair when inglish is your second language they should explain you better so people like me understand this problem I am super upset and unsastified with this company the owner ********************* should be embarrase having employee like her in va

• Review fromJan D

  Date: 12/01/2022

  1 star
  I wish i could give them a 0 i went in for consult and i felt trapped you could tell they were full of bull c*** It was all a show to get me in there and convenience me that the package I wanted off groupon would make no difference unless i spent $3,000 which i was not willing to do and i said no im out of here and she would not let me leave she offered the $3,000 for $1,100 before i left but did not want to even buy the 8 laser lipo package on sale and try ....she wanted the big money or nothing... tried to pressure me that 8 would do nothing ...so if 8 does nothing why are you selling under false pretenses. if you go for free consult you will type this same review.

• Review fromCynthia M

  Date: 11/29/2022

  1 star
  The treatments are ineffective, but I kept trying. They kept talking me into spending MORE money to get better results. So - over the course of the year, I spent over $10,000 on facials, machines, and injectables - for what?My ******************, and abs are at best, a 10% improvement, due to the "injectables". The machines and the facials are worthless, including TWO chemical peels that never peeled. So, needless to say DO NOT waste your money on these snake-oil salesmen. As if today, I am screwed out of 10 grand!To make matters worse? They matched me with a finance company that is at best, a break-you-legs-if-you-don't-pay lending company. SERIOUSLY - the interest rate is 49%! When I got home, did a little digging and they are NOT even licensed! That 10 grand could have been a whole lot worse if I didn't pay the gangsters off. My credit score is far above average but was told by "*****" this was the "ONLY" company that would finance the treatment. They sold me on this loan product as I was advised that I could pay it off early with no finance charge. So, I signed up. Since that time, dealing with "American Finance" has been nothing short of INSANITY. Their finance company is as shady as they are! I have paid them off, but today, have learned a VERY expensive ******* GO TO A BOARD CERTIFIED DOCTOR and leave these scammers alone. I am so sorry I EVER dealt with these people. From the fake machines, the worthless treatments, the insane over-pricing, made possible by their loan sharks? The entire company is a scam. I could have spent that same money and gotten real results and a decent lender!!! I can't believe a company that I have done business with for over a year would do this to me! These people are sweet-talking snakes! How is 49% interest even legal? Save your money. Find a decent board-certified Plastic Surgeon - they have medspa services on site and decent lenders.

• Review fromRobert P

  Date: 09/19/2022

  5 stars
  ***** who did my evaluation was super helpful and very informed of what i needed as an induvial to lose weight and to better my life. All the people that I have had the privilege to work with (************************, ******, ****** and *****) have always given me above and beyond service, are always friendly, always greet me with a smile and make me feel welcome and that I matter to them as well as getting me the best treatment possible. Yes, its pricey but I have gone from 365 pounds down to almost 320 pounds since I started treatment. I honestly can't think of one negative thing to say about any of them, there service or the results. They have not only helped improved my physical heatlh but my mental health. They truly have helped changed my life for the better.

• Review fromAlexandra S

  Date: 08/30/2022

  1 star
  PLEASE READ! I would give 0 stars if I could, but here we go. The associate doing the laser lipo basically told me it is ineffective. Said I would only see results if I ended up spending thousands more. Why sell it if its supposedly ineffective?? The whole time I was bombarded with more expensive packages ranging from 1k up to 3k. I told them I had to leave right after procedure so I could pick up my daughter from childcare (I had already been working all day) and was told that the manager wanted to just chat with me briefly. But, then the manager brings me to her office and starts going over more packages and I felt trapped. She wasnt considerate of my time and that I had to leave. She was also very two faced and very fake. Its predatory behavior and disgusting. I wish I could get a refund but I dont see that happening. I still have 7 sessions to go but plan on not wasting anymore of my time. I am a full time working mom and being taken advantage of, in addition to other potential people being taken advantage of, really doesnt sit well with me and makes my blood boil. They make most of their profit scamming people with these packages and I feel bad for those who may put too much trust in them. There is a reason they went bankrupt and I even have information from a previous employee that confirms their procedures are bogus and they are a shady business. I wish I had spoken to them before purchasing. Why this is still on Groupon, let alone still operating, is beyond me. Please dont waste your time. Go to a certified plastic surgeon or dietitian if you have extra weight to lose. Its really scary that I experienced this but should have known by how affordable it was. Again, please, Im not just a bitter customer, Im an angry and obviously well informed customer. They dont want you knowing this. Like I said, youll get in there with the Groupon package and will only be bombarded with other packages. They will profit off your insecurities and its sickening.