Reviews
This profile includes reviews for Refloor, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 298 Customer Reviews
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Review fromMarsha B
Date: 11/01/2024
5 starsMarsha B
Date: 11/01/2024
***** and ******* were wonderful. They made my new flooring installation the easiest part of my new home renovation. They answered all of my questions and explained this process so I knew what was being done and why. I have additional flooring that I will have done eventually. ReFloor is definitely the company I will call. These young men made sure that furniture was put back and everything was neat and clean. ********* was the other person I spoke with and she helped to make this process easier. Thank you to everyone at ReFloor! I almost forgot my sales agent, if not for him and his careful and considerate sales pitch. I would not have even considered this company. Thank you all again
Refloor, LLC
Date: 11/04/2024
Thank you for your wonderful review! Were thrilled to hear that *****, Alfredo, ********** and our sales agent made your flooring installation the easiest part of your home renovation. Its great to know that they took the time to answer your questions, explain the process, and leave everything neat and clean.Were honored that youll call on us for future flooring projects, and were so glad our teams efforts made such a positive impact on your experience. If you need anything at all, dont hesitate to reach out. Thank you again for choosing Refloor!Review fromJulie M
Date: 11/01/2024
5 starsJulie M
Date: 11/01/2024
Great company. Trusted the sale and the installers were professional, clean and curtitous. Answered any questions I had and made me feel valued.Refloor, LLC
Date: 11/04/2024
Thank you so much for your kind review! Were delighted to hear that you felt valued throughout your experience and that our sales and installation teams provided trusted, professional service. Knowing that your questions were answered and that you felt confident in our teams work is exactly what we strive for.If you ever need anything in the future, please dont hesitate to reach out. Thanks again for choosing Refloor!Review fromWanda M
Date: 10/31/2024
5 starsWanda M
Date: 10/31/2024
Im glad we chose REFLOOR, **** ******** did a fantastic presentation he deserves a 10 and the remaining team members who installed our floor were very professional very impressed, ****, *** as well as the young man that worked with **** were very professional. I dont want to leave out ****, the entire team was fantastic and I will recommend this wonderful company to all who are thinking about floors?? everyone deserves a 10 Thanks for my new kitchen floors!!Refloor, LLC
Date: 11/01/2024
Thank you so much for your wonderful review! Were thrilled to hear that ***** presentation made a fantastic impression and that the entire installation teamChad, **** ***** and Chads associatedelivered a top-notch experience. Your satisfaction with your new kitchen floors and your 10 rating for everyone means the world to us!We truly appreciate your recommendation and are so glad youre enjoying your new floors. If you ever need anything else, please dont hesitate to reach out. Thanks again for choosing Refloor!Review fromMary Jo K
Date: 10/31/2024
5 starsMary Jo K
Date: 10/31/2024
Excellent communication from sales to installers, all my questions answered to my satisfaction! In years past, *** met some questionable salesman & was a bit resistant to Steves sales pitch, especially about the lifetime guarantee! I live alone & when he encouraged me to FaceTime with one of my daughters & answered HER questions, well, I knew he was on the up & up. The crew arrived on time, worked diligently to complete 4 rooms, closet floor & small entryway in 1 day! My home was built in 1940. The installers consulted with me prior to working in each room regarding cable line location, lack of baseboard trim & left the appropriate amount of 1/4 round pieces so that the job would look professional. I also was impressed on how quickly they moved my furniture & stuff to help me. My prior experience with contractors has sometimes caused me buyers remorse. Not the case with REFLOOR. I recommend them highly!Refloor, LLC
Date: 11/01/2024
Thank you for your thoughtful review! Were so pleased to hear that ****** dedication to clear and honest communication helped make the start of your project feel right and that our teams diligence continued that positive experience. FaceTiming with your daughter to ensure all questions were answered was a wonderful idea, and its fantastic that it added peace of mind!Were thrilled our installers delivered a seamless, efficient experience in completing the multiple rooms in your home. Their attention to detail with your furniture, stuff, and specifics like cable line location and quarter round pieces speaks to their commitment to quality and customer satisfaction. Its wonderful to know that you feel confident and happy with your decision to go with Refloor, especially after previous experiences.Your recommendation means a lot to us! If theres ever anything more we can do, please feel free to reach out. Thank you for choosing Refloor, and enjoy your beautiful new floors!Review fromFelicia B
Date: 10/30/2024
5 starsFelicia B
Date: 10/30/2024
I am still amazed at the totally professional job done on my living room floor. I LOVE it!! I will tell everyone about my experience! Guys were very nice, they moved my furniture, cleaned up an put things back! Im so so happy!!!Refloor, LLC
Date: 10/31/2024
Thank you so much for sharing your excitement with us! Were thrilled to hear that you love your new living room floor and that our teams professionalism and attention to detail made such an impression. Knowing that they moved your furniture, cleaned up, and left everything perfect truly reflects the care we strive to provide.Were so grateful for your enthusiasm and recommendation. If you need anything in the future, were just a call away. Thanks again for choosing Refloor!Review fromCarol G
Date: 10/29/2024
5 starsCarol G
Date: 10/29/2024
Junior and *** were great, arrived on time, cleaned out old area to.make ready for new flooring. I had them do the stairs - which look awesome. I would highly recommend using Refloor if you need new flooringRefloor, LLC
Date: 10/31/2024
Thank you for your kind words! Were thrilled to hear that Junior and *** provided such great service, from arriving on time to expertly preparing and installing your new flooring. Its fantastic to know that your stairs look awesome and that youd recommend Refloor for future projects.If you need anything down the road, please dont hesitate to reach out. Thanks again for choosing Refloor!Review fromIlona B
Date: 10/25/2024
5 starsIlona B
Date: 10/25/2024
Very satisfied with all Refloor Team , Supper professional , I loved my new floors . Thank you!!!!Refloor, LLC
Date: 10/31/2024
Thank you for your wonderful feedback! Were delighted to hear that youre very satisfied with our teams professionalism and that you love your new floors. It was our pleasure to work with you!If you ever need anything in the future, dont hesitate to reach out. Thanks again for choosing Refloor!Review fromChristine E
Date: 10/24/2024
5 starsChristine E
Date: 10/24/2024
I cannot say just how impressed I have been with the entire process with Refloor! **** and his team were so fast, careful, clean, and conscientious. They did a spectacular job. And my coordinator, ***, checked in twice a day!!! He provided excellent service and customer care. AND...my floors are GORGEOUS!!!Refloor, LLC
Date: 10/31/2024
Thank you for such an enthusiastic review! Were thrilled to hear that **** and his team exceeded your expectations with their fast, careful, and conscientious work. Its wonderful to know that **** attentive check-ins and customer care made your experience even better.Were so glad youre enjoying your gorgeous new floors! If you ever need anything down the line, dont hesitate to reach out. Thank you again for choosing Refloorwere grateful for your trust and support!Review fromMichele D
Date: 10/22/2024
5 starsMichele D
Date: 10/22/2024
Good work from *****, the installer, and Modena progect manager. The floor looks great!Refloor, LLC
Date: 10/31/2024
Thank you for your kind words! Were thrilled to hear that ***** and Modena provided great service and that youre pleased with your new floors. Its always rewarding to know that our teams efforts make a positive impact.If you need anything in the future, dont hesitate to reach out. Thanks again for choosing Refloor!Review fromAnn L
Date: 10/22/2024
5 starsAnn L
Date: 10/22/2024
***** and ***** are excellent installers. I felt confident my floors would be installed perfectly because of the years of experience each brought with them. My questions were answered with respect. Great skill and detail was taken with my floor installation. I am very happy with my new floors.Refloor, LLC
Date: 10/31/2024
Thank you so much for sharing your wonderful experience! Were delighted to hear that ***** and Brians skill and experience brought confidence and satisfaction to your flooring project. Its great to know they answered your questions with respect and took such care with the details of your installation.Were thrilled that youre happy with your new floors. If you need anything in the future, please feel free to reach out. Thank you again for choosing Refloor!
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