Reviews
This profile includes reviews for Walden University, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 32 Customer Reviews
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Review fromKim C
Date: 01/11/2023
1 starThis “university” is a way to scam a vulnerable population out of money. Disgusting customer services. Does not provide you with a degree or a way to achieve getting a degree. This “university” will lie about degree requirements to keep you in their programs longer so you have to pay them more money and come up with excuses as to why finical aid can’t be used. When you call them to resolve your bill they will hang up on you and tell you they will send you to collections.Review fromRobin L
Date: 01/07/2023
1 starI am a Walden alumni and returned for my post master's in PPMHNP and they have made one mistake after another. They put a hold on my financial aid because of a bursar hold for my Walden transcripts and I graduated with my MSN in 2015 then went back for my BSN which I got in 2018. They could find my ADN transcripts from 1995 but not my Walden transcripts. The different departments at Walden cannot contact each other per financial aid. The Meditrek and Castlebranch they use for practicums are a joke also. I have referred many of my friends to Walden and will never do that again. I will be transferring to another college as soon as I finish the class I am stuck in because it is too late to get a refund. After dealing with many issues through the field office to get my practicum site, I finally go approved on 1/3/23 for my site only to get another email today 1/6/23 stating my Meditrek approval was "rescinded due to a registration restriction on your account preventing course registration". I have spoke to many employees in enrollment, financial aid, and nursing field office and no one can fix this problem. DO NOT GO TO WALDEN UNIVERSITY!!!!!!!Review fromDr. D
Date: 12/12/2022
1 starDr. D
Date: 12/12/2022
I am dumfounded. I had to drop out during ***** because I became homeless and could not afford to live off the little bit of student loans I received. Since then, I have obtained housing and employment. I thought I may finish my degree at Walden since I had only a couple of classes to finish, I believe. They refused to let me know where I was at during the program so that I could figure out a budget in order to finish my degree. I refuse to do any business with scammers like this. Avoid this toxic environment. All they are bloodsucking crooks.Dr. D
Walden University, LLC
Date: 12/16/2022
Hello **********: We have received the review you submitted to the Better Business Bureau on 12/12/2022. At Walden University (Walden), we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act (FERPA), Walden is unable to provide specific account details in this response. Thank you.Review fromStephanie C
Date: 11/29/2022
1 starStephanie C
Date: 11/29/2022
Very disappointed to have been harassed for the last 6 years of my life due to a clerical error with Walden University. When my Twin pregnancy became more difficult I was aware of the withdrawal date and withdrew from the classes that I didn't even by books for. 6 weeks post partem I had withdrawn but they continued to bill me even though I made them aware I had to have an emergency appendectomy in September 2017 when my classes were due to start. Please avoid this college like the plague.Walden University, LLC
Date: 12/05/2022
Hello *********: We have received the review you submitted to the Better Business Bureau on 11/29/2022. At Walden University (Walden), we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act (FERPA), Walden is unable to provide specific account details in this response. Thank you.Review fromNazyla E
Date: 11/25/2022
4 starsNazyla E
Date: 11/25/2022
I finished my bachelors in nursing August 2021. My coach was awesome ( Shawn ****). He is not there anymore and I think if it weren't for his encouraging words I would have quit. The class are hard but doable once you know the expectations and format. The SME response was fairly quick. I was able to finish in a year while working. Overall my experience was great. I came from not attending school for 13 years, never did online, APA, power point, etc but I was able to navigate the work. Those of you in the program don't give up!Walden University, LLC
Date: 11/30/2022
Hello Nazyla: We have received the review you submitted to the Better Business Bureau on 11/25/2022. Thank you for taking the time to provide this feedback. If you need any assistance in the future, please feel free to reach out to the Student Affairs team at ************************************************Review fromTony H
Date: 11/08/2022
1 starTony H
Date: 11/08/2022
Walden University's customer Service is atrocious. The utilize parchment for their transcripts, but for some reason their IT department cannot keep it running. I had to request my transcripts on October 31st and learned their system was down and this isn't the first time this has happened. They're response to this was very blas and said to just wait. After consistent emails their team acted like they were unable to send an unofficial to anyone, although they had no issue sending it to my own email. After waiting on hold for over an hour multiple times they sent me in a never-ending loop of unhelpful people. I will NEVER recommend this school to anyone based on my own experiences, especially if you are on a time crunch to get documents from them.Walden University, LLC
Date: 11/14/2022
Hello ****: We have received the review you submitted to the Better Business Bureau on 11/8/2022. At Walden University (Walden), we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act (FERPA), Walden is unable to provide specific account details in this response. Thank you.Review fromJOANN K
Date: 11/07/2022
1 starJOANN K
Date: 11/07/2022
I was as so abused in their np program i am a covid nurse got covid arthritis. I was told to drop out and I'd not succeed due to my disabilities. They play with people generally truly evil people. How they are allowed to actually see patients. They are not nice people treat students so disrespectful Discriminate and they speak to people so poorly it's the most unprofessional nurse practitioner program . They ripped off black students especially target disabled and black students. Nasty peopleWalden University, LLC
Date: 11/10/2022
Hello *****: We have received the review you submitted to the Better Business Bureau on 11/7/2022. At Walden University (Walden), we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act (FERPA), Walden is unable to provide specific account details in this response. Thank you.Review fromMiranda H
Date: 10/23/2022
1 starMiranda H
Date: 10/23/2022
Called in to inquire about the *** program. The school is horrific and customer service was a complete smart a** Absolute waste of time and shows how unprofessional and unethical the school is.Walden University, LLC
Date: 10/24/2022
Hello *******: We have received the review you submitted to the Better Business Bureau on 10/23/2022. At Walden University (Walden), we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act (FERPA), Walden is unable to provide specific account details in this response. Thank you.Review fromDenine B
Date: 09/17/2022
1 starDenine B
Date: 09/17/2022
I moved from ********** to **************** in 2008. ****** *** reached out to me and shared I had additional funds to return to school which they advised Walden University. I reached out to Walden via telephone and inquired about the online program. I was impressed with the enrollment advisor that was able to bring up my ****** *** loans and actually confirmed that I had the funds to return to school if I wished to. I signed up for Walden for their Criminal Justice program on 02/10/2010. Within two months of enrolling in the program, the financial aid department reached out to me through my Walden email portal. I was informed that ****** *** was mistaken about my loans and I was told in the email that I would be responsible for all monies owed now up front and due immediately. I wrote back via email and shared how I am a single mother of three girls living on welfare, food stamps, and $650 a month and still responsible for my bills and I would not have the funds to continue my education. I continued to argue with Walden I didn't have the money and decided to withdraw from the college. Fast forward to now 09/17/2022 I find out Walden University kept me enrolled for the entire two-year program and on top of that I received grades for all my classes that I never attended. I continued to receive bills for the amount of $2,224 each semester and I continued to reach out to Walden telling them I dropped out 04/2010. Now my student loans have ballooned to owing $101,788 all because Walden kept me enrolled even when I dropped out. Wouldn't one think if they attended Walden for two years they would have a diploma? Because I do not have anything to show for attending Walden.Walden University, LLC
Date: 09/21/2022
Hello ******: We have received the review you submitted to the Better Business Bureau on 9/17/2022. At Walden University (Walden), we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act (FERPA), Walden is unable to provide specific account details in this response. Thank you.Review fromFrancine B
Date: 09/16/2022
1 starFrancine B
Date: 09/16/2022
Before you spend a dime at Walden University, read as many reviews as you possibly can from other students. They took me for a ride! They charge me for services they did not deliver. *******************, nor their doctoral program is rigorous or sufficient enough to graduate with credibility. I left their school, enrolled in another one, and leaned more in two classes than I did in the six classes I took with them.Walden University, LLC
Date: 09/21/2022
Hello ********: We have received the review you submitted to the Better Business Bureau on 9/16/2022. At Walden University (Walden), we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act (FERPA), Walden is unable to provide specific account details in this response. Thank you.
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