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Business Profile

Dating Services

LUMA Luxury Matchmaking

Reviews

This profile includes reviews for LUMA Luxury Matchmaking's headquarters and its corporate-owned locations. To view all corporate locations, see

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LUMA Luxury Matchmaking has 3 locations, listed below.

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    Customer Review Ratings

    4.62/5 stars

    Average of 150 Customer Reviews

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    Review Details

    • Review fromCamellia P

      Date: 08/04/2023

      5 stars

      Camellia P

      Date: 08/04/2023

      I can’t say enough good things about Luma. It has only been 2 months and my Incredible matchmaker Amanda has been working so hard to find me the right person I wanted so very much in my life. I can now enjoy my life with that person she has found me. Every penny of it was worth it. when it comes to find the right partner we need to put the money where our heart is. I am forever thankful to Luma and especially my dear Amanda. she always kept me informed about everything.Camellia.

      LUMA Luxury Matchmaking

      Date: 08/05/2023

      We are all so happy for you Camellia! Thank you
    • Review fromJoe L

      Date: 07/24/2023

      5 stars

      Joe L

      Date: 07/24/2023

      I am a new client (3 months). The fees are high, they profess they can do what you ask, and you have to work on faith. So, I bit the bullet and held my breathe. My expectations were high.
      Initially, it was challenging and I became a bit frustrated. I went on a few intros and provided my feedback. Frankly, I was not sure they could find my match.
      But, after a few intros, working with Katrina Kelly, I had a great intro that met all of my expectations. We hit it off and we're on to the next stage. It's early in the game and who knows what will happen; that part has nothing to do with LUMA.
      So, I know that they listen and they work hard for their clients.
      JL

      LUMA Luxury Matchmaking

      Date: 07/25/2023

      Thank you ***!
    • Review fromLaurie W

      Date: 07/24/2023

      4 stars

      Laurie W

      Date: 07/24/2023

      I have been working with Katrina who is a thoughtful, responsive matchmaker who loves what she does. I was nervous to make this committment but have been very pleased with the caring and dedicated effort that she has made to find me the best potential matches.

      LUMA Luxury Matchmaking

      Date: 07/25/2023

      Thank you ******!
    • Review fromGabby C

      Date: 07/16/2023

      5 stars

      Gabby C

      Date: 07/16/2023

      I’ve had a great experience with Luma so far! Cecilia has been wonderful - good at communicating & walking me through the process, and very interested in my thoughts and feedback! She has taken the time to find matches that really suit me and that I am excited about. I would recommend to everyone!

      LUMA Luxury Matchmaking

      Date: 07/25/2023

      Thank you *****!
    • Review fromKit C

      Date: 06/27/2023

      1 star

      Kit C

      Date: 06/27/2023

      STOP. Save your money and sanity; this operation is grifter central. I stupidly paid a fortune and I’ve been experiencing the bait and switch - they showed me great men to get my money and the dudes post sign up have been a sub standard joke.
      There’s no such thing as getting someone who aligns with your desires; they simply trot out the tired leftovers who are still available, regardless of who you are. Pure capitalism, zero heart.
      No matter how awful the dating apps are, they far exceed paying a fortune for less than zero. If they were smarter, they’d offer me some money back but they continue to attempt to shove losers down my throat.
      Stay away from these scammers.

      LUMA Luxury Matchmaking

      Date: 06/28/2023

      LUMA has a 85% success rate our clients are successful ,intelligent and active. Im sorry you did not have any chemistry with any of your matches.
    • Review fromGreg G

      Date: 06/12/2023

      4 stars

      Greg G

      Date: 06/12/2023

      Lisa Han, my matchmaker, is very through and listens to my needs and asks the right questions regarding what I’m looking for in a match. She will call after the date and wants details…she is concerned and cares..she makes a difference! She is a pro…

      LUMA Luxury Matchmaking

      Date: 06/13/2023

      Thank you ****!

      LUMA Luxury Matchmaking

      Date: 06/13/2023

      Thank you ****!
    • Review fromlinda G

      Date: 06/12/2023

      5 stars

      linda G

      Date: 06/12/2023

      Karina ***** is so warm and kind. She took the time to speak to me about who I might be looking for as a match. We set up someone first on the video call and we really connected. I am so grateful to her that she matched me with the appropriate person. I very much recommend Corina she is really caring and listens to your needs.

      LUMA Luxury Matchmaking

      Date: 06/13/2023

      Thank you for the wonderful review!

      LUMA Luxury Matchmaking

      Date: 06/13/2023

      Thank you for the wonderful review!
    • Review fromAndrea R

      Date: 06/05/2023

      4 stars

      Andrea R

      Date: 06/05/2023

      I joined **** in the fall and after a rocky ***** I am feeling good about the decision. They really listened to my concerns and found me a matchmaker that took the time and effort to get to know me. ***** A* really gets me and takes the time to thoughtfully consider her introductions. She is a lovely person with a good heart who takes her job seriously and seems committed to her craft. As she says, Its an art, not a science.

      LUMA Luxury Matchmaking

      Date: 06/05/2023

      Thank you ******!
    • Review fromAndrew R

      Date: 06/02/2023

      5 stars

      Andrew R

      Date: 06/02/2023

      Had a rocky start at first, once I was connected with Cecilia she found matches quickly and has been awesome to work with. She is a proactive communicator and is very outwardly focused towards others. I give Cecilia five stars because she has delivered. She has been very caring, thoughtful, and passionate about helping find a good match.

      LUMA Luxury Matchmaking

      Date: 06/03/2023

      Thank you Andrew! Have a great weekend
    • Review fromJB B

      Date: 06/02/2023

      5 stars

      JB B

      Date: 06/02/2023

      My experience with luma has been tremendous. Sheri was on her game from beginning to the end. I was very excited and surprised to get matched so quickly. Sheri walked me through every step. I guess it's normal to be skeptical about matchmaking but luma did right by me. I would tell anyone to join and trust luma.

      LUMA Luxury Matchmaking

      Date: 06/07/2023

      Thank you **!!

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