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Business Profile

Dating Services

LUMA Luxury Matchmaking

Reviews

This profile includes reviews for LUMA Luxury Matchmaking's headquarters and its corporate-owned locations. To view all corporate locations, see

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LUMA Luxury Matchmaking has 3 locations, listed below.

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    Customer Review Ratings

    4.62/5 stars

    Average of 150 Customer Reviews

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    Review Details

    • Review fromTracey M

      Date: 06/02/2023

      5 stars

      Tracey M

      Date: 06/02/2023

      Cecilia has been a pleasure to work with! Professional, warm & inviting, responsive, and thorough. Lovely personality, and I can tell she loves being a professional matchmaker.
      I am in the free database, and she found me as a match for her client. On paper, we are 100% compatible, and our first date was wonderful! Date #2 coming up soon :) Can't wait!!

      LUMA Luxury Matchmaking

      Date: 06/03/2023

      Thank you Tracey!!
    • Review fromLynne C

      Date: 06/01/2023

      1 star

      Lynne C

      Date: 06/01/2023

      I paid an astronomical amount of money for this service they don’t match you within anything in your criteria.. the matchmakers work on commission.. so they try and match you with anyone … not even physically.. your hobbies likes .. nothing matches .. they will show you pics before you join of very good looking people to reel you in… you won’t meet any of them … I think they just used a pic from a modeling agency .. paid 20 k worst money I spent in my life they should be reported to the better business bureau.. buyer beware invest that money somewhere else where you can get gain not loss

      LUMA Luxury Matchmaking

      Date: 06/02/2023

      Lynne you received 6 introductions and you left great feedback after the dates. I'm sorry you did not have any chemistry with your matches. If you have any questions regarding all the dates you received or rejected call and we can go over the feedback you submitted after the dates. Have a great weekend
    • Review fromApril D

      Date: 05/13/2023

      1 star

      April D

      Date: 05/13/2023

      Wow. Still at it with the fake reviews and Christy is still working with you? Fraud company with a plethora of lawsuits. How is this allowed in this country? Aren't there consumer protections laws? Reported.

      LUMA Luxury Matchmaking

      Date: 06/02/2023

      Im sorry Christy JP you must have the wrong service . We do not have any lawsuits. We have an 85% success rate and plenty of very happy clients. Have a great day

      April D

      Date: 06/02/2023

      LOL Your day will come, April Moritz.
    • Review fromNadine F

      Date: 05/04/2023

      5 stars

      Nadine F

      Date: 05/04/2023

      Just joined a couple days ago as a free member in the database. The matchmaker *** was very kind and added me to the free database. Though I have yet to have matches, I'm excited to have some in the future. If I do not get matched in the near future I aim to join as a client in the near future.

      LUMA Luxury Matchmaking

      Date: 05/05/2023

      Thank you ******!
    • Review fromDavid S

      Date: 04/22/2023

      5 stars

      David S

      Date: 04/22/2023

      **** has been really nice to work with. I feel she has been working in the right direction to find me my match. Very satisfied so far:)

      LUMA Luxury Matchmaking

      Date: 04/28/2023

      Thank you ***** for the kind review!
    • Review fromDavid V

      Date: 04/21/2023

      5 stars

      David V

      Date: 04/21/2023

      Very professional and expert matchmaker!! ******* was awesome and knows how to match!!! Great communicator and a very caring human being towards others!!! I give ******* five stars!!!

      LUMA Luxury Matchmaking

      Date: 04/28/2023

      Thank you *****!!
    • Review fromThomas C

      Date: 04/05/2023

      5 stars

      Thomas C

      Date: 04/05/2023

      Sheri ****** has been great. She is very active on her end doing all the behind the scenes research and contacts trying to find that match. She communicates often and works to get feedback on any questions she may have while trying to confirm the potential match. I am very pleased with the work Sheri has done on my behalf.

      LUMA Luxury Matchmaking

      Date: 04/08/2023

      Thank you ******! Have a great weekend
    • Review fromEric H

      Date: 04/04/2023

      4 stars

      Eric H

      Date: 04/04/2023

      My matchmaker is outstanding. She is very understanding, sweet, thoughtful. I haven't been on many dates yet because it all takes time. I only joined Luma 4 months ago but the experience is very positive. Excited about ************* and it hasn't always been that way.

      LUMA Luxury Matchmaking

      Date: 04/08/2023

      Thank you ****!
    • Review fromLana B

      Date: 04/04/2023

      5 stars

      Lana B

      Date: 04/04/2023

      When I started with the service I was not impressed. I didnt feel my criteria are being considered/ met and it was very frustrating. **** was a breath of fresh air, took the time to connect, listen to my frustrations and really cared about my wants for my match. She is quick and responsive to emails and texts and Im happy to work with her.

      LUMA Luxury Matchmaking

      Date: 04/05/2023

      Thank you for the kind review!
    • Review fromted s

      Date: 03/30/2023

      5 stars

      ted s

      Date: 03/30/2023

      ******* is wonderful. She gets match making. Smart with emotional intelligence. I gladly recommend her and Luma. Shout out to ********* as well.

      LUMA Luxury Matchmaking

      Date: 03/31/2023

      Thank you ***! Have a great weekend

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