Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garbage Removal

Curbside Waste, Inc.

Reviews

Customer Review Ratings

4.35/5 stars

Average of 442 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMike M

    Date: 01/15/2025

    5 stars
    Theresa was very helpful and resolved our issue professionally and quickly.
  • Review fromLori H

    Date: 01/15/2025

    5 stars
    My bill went up quite a bit and so I reached out to Theresa and she offered me a price that was much more reasonable for us. She was really quick to respond and that meant a lot to me! I’ll be sticking with Curbside!
  • Review fromAnnette K

    Date: 01/10/2025

    5 stars
    Theresa was able to resolve my issues very quickly and professionally. She is a pleasure to work with. Save yourself the time and always make sure you are able to talk to her.
  • Review fromBecki K

    Date: 01/08/2025

    5 stars
    Theresa was great. I appreciated her friendly approach and willingness to address and resolve the issues I had.
  • Review fromJesse N

    Date: 01/08/2025

    5 stars
    I have had the pleasure of chatting with Theresa and she handled my questions professionally and in a timely manner. Very helpful and friendly.
  • Review fromJennifer F

    Date: 01/08/2025

    5 stars
    Theresa is always super friendly, informative, and patient when she explains my bill and the breakdown of services. She's also been great at resolving communication issues between the drivers to smooth out any pickup issues.
  • Review fromAk A

    Date: 01/08/2025

    5 stars
    Glad Theresa was able to resolve my issue. I was highly satisfied with the outcome.
  • Review fromErik H

    Date: 01/06/2025

    5 stars
    I just had one of the best customer service interactions and need to share! I called Curbside this morning with a billing issue and after working through initial details with a rep on the call-in line I was told that a supervisor would be reaching out. To my surprise and delight the supervisor (Theresa) called me directly within about an hour and not only took care of my issue seamlessly but was also so considerate and helpful in helping me plan for the upcoming season. Theresa made my life so easy today and I am grateful. Thank you!
  • Review fromBrian K

    Date: 01/06/2025

    5 stars
    Had an issue with recycle pickup due to weather, Theresa got it straightened out. She was very patient, listened to my concerns, made sure the extras got picked up the next go-a-round.
  • Review fromConnie S

    Date: 01/03/2025

    5 stars
    Theresa was great. She resolved my billing issue quickly and was very pleasant to work with. Thank you for your help!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.