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Business Profile

Health and Wellness

Allina Health Systems

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Allina Health Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

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Allina Health Systems has 128 locations, listed below.

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    Customer Review Ratings

    1.25

    Average of 36 Customer Reviews

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    Review Details

    • Linda S

      Date: 05/05/2024

      Caring Personnel and Very Good Doctors who work with your other Doctors to make sure everything is correct for your care and medications. Sweet people who care about you.I use Allina for everything, but I have to say that their Cancer Center makes me sure I can beat this cancer and they do all they can to aide me with my M.S. ******** am a hard patient due to all my illness's, but they do a fantastic job of it! Sincerelym ************** in Rockford - who uses Buffalo Allina for all of it, and if you dont get a good experience there, you might want to look at your own ways of dealing with people.

    • Cynthia L

      Date: 04/25/2024

      I'd give zero stars if I could, this hospital has lied, cause me undue stress and anxiety. I am 37 weeks pregnant being told to find another hospital and clinic. Which most won't transfer you after 36 weeks as it's a health concern. But they lied said I threatened them when I didn't. Then pushed for me to come in alone to an appt after I said more than 5 times in the phone called I didn't want to be alone I wanted my spouse to be there with me. Then when I got there they blew off all my health concerns and didn't care about the possibility of me having pre-eclampsia. Told me well the baby is fine then refused to listen to *** of my concerns. So I got up and left didn't yell or scream or swear just left. Which is my right. Went to the front desk to ask to make a report of this and after my spouse told them not to bring me back to the room I just left it would only upset me further Which they ignored. I Told them they don't seem to care about my physical or mental health. I'm not a human incubator. I at this time walked out of the room again saw the so called doctor who is a man and knows all about the pain I'm going through which was c*** That I am not a human incubator I have feelings and pain. Crying historically and they had the nerve to put there hands on me to push me out the door. I left cause I was done with the disrespectful people.they called me 2 hours later to inform me im not welcome back and need to find a different place to deliver. I'm 37 weeks no hospital will see me. So I am stuck to give birth at home where any amount of things could go wrong. Then they wrote me a letter in which letter they lied on 3 separate comments in the letter which even my spouse said that didn't happen like that. Along with I requested copies of the guidelines and policies which I was told I could have a copy of, the doctor informed my spouse he could show them to him on his phone. How is that appropriate.

    • Ka B

      Date: 04/24/2024

      Ka B

      Date: 04/24/2024

      I filed a complaint against a provider and contacted the ******************* department over 4 months ago regarding this (and followed up multiple times) and have yet to receive a response as of 4/24/24. I will never trust Allina Health with my Healthcare again and I recommend everybody else does the same.

      Allina Health Systems

      Date: 04/25/2024

      In response to this concern, the Allina Health Privacy and Compliance Consultant reached out to the patient by phone to assist with her concerns. The detail of the matter cannot be shared with the BBB due to the strict laws that protect patient privacy.

    • Penny E

      Date: 04/23/2024

      I love my Doctor and the nurse that works for her I dont have a problem they deserve more than five stars more like 10 stars. But I do have a problem with the calling service. They are not understanding when you want to leave a message about a prescription and I have Allina MyChart that shows what pharmacy and they say the pharmacy is not on there and when you talk they have to talk over you or argue with you. I will never call Allina again I will either go on Allina MyChart or go to the clinic in person to talk but I will never call Allina clinic again. I should have known this would happen because it happens all the time when it comes down to my prescriptions or my sons and even my husbands the people that answer these phones are nothing but rude and inconsiderate and I have no choice then hang up on them and message ***************** on *******.

    • Cam W

      Date: 04/01/2024

      Cam W

      Date: 04/01/2024

      They dont tell you that visits to a general practitioner are billed at $600 an houruntil its too late!Bwahahahah! Hear that? Thats the sound of Allina health laughing maniacally as they conveniently neglect to mention the absurd price of a basic visit!Not to mention how they pad their bill time. They round up. You were with a doctor for 15 minutes? Lets call it 30. Heck lets call it ******************************************* information on a computer screen after they left. Give me a break!

      Allina Health Systems

      Date: 04/02/2024

      Good morning,An Allina Health ******** Service Supervisor contacted the patient by phone today to offer assistance which these concerns. While we have provided a resolution to the patient, we are not able to share the detail of that information with the BBB due to the strict laws that protect patient privacy. We hope that the outcome of our review has met with the patient's expectations.

    • James T

      Date: 03/28/2024

      Well I have mixed feelings about Allina. My primary doctor ************************* I really like and she does a great job *** knows how I am. But my Afib is back and after seeing the cardio specialist the things he sujested does not consider how I grew up. I now understand why my mother when faced with the same type of doctors with my same medical conditions decided to srop medications and go on hospice. It would be great to live the perfect life that most doctors would like us to live but for those of us who do not live that life still after seeing the cardio specialist wonder how long I have if I still want to enjoy life.

    • Ma L

      Date: 02/21/2024

      I HATE the somewhat recent changes that have been made to their phone system. Allina has centralized all the phone usage which means that if I call to get information about something specific I have been talking with my physician, nurse, pt provider about I have to first leave a message which then gets relayed to the correct city which then gets relayed to the correct department which may or may not get relayed in time to the person I am trying to contact. My contact then tries to reach me which, because I live in the country, I may or may not have signal to receive and if I DO receive it I have no way of knowing who is calling because the numbers are always different which means that I won't answer it anyway because I don't answer calls from numbers I don't know which means they need to leave a message for me to call back to the same unresponsive number which starts the **************** again. As much as I would like to stay with my doctor, this phone system is so unresponsive that I may be forced to leave Allina.

    • Lisa S

      Date: 01/29/2024

      The orderlies, *************** are sexual harassers. I may owe a larger bill because they kept me longer due to ************************** Social worker was making psychiatrist's decisions because he let ********* was a harasser. These people were acting like I was supposed to have *** with them all whenever they said in the ************************** didn't ever act like I was interested. I was not there for that reason & they still kept trying to hit on me. This was primarily gay women trying this & they wouldn't leave me alone. They were angry, pushy, bossy morons. Psychiatrists refused to do their jobs and hit on me, too. They all expected personal relationships with me no questions asked. They followed me around harassing me constantly. I hate this hospital.

    • Nancy M

      Date: 01/23/2024

      I love Allina Clinics and Hospitals. Great doctors, great care. However Allina Transportation just changed their policy and are no longer transporting patients to medical appointments. I have used this system 3 + years. This leaves many people "stranded" for rides. I don't understand why. It hurts alot of people who cannot drive or drive long distances.Wnat a horrible decision to make. I am SO disappointed.

    • Shar E

      Date: 01/15/2024

      I had a wonderful doctor who retired, ************. When I went into MyChart to ask the doctor if I could book an appt to refill my Rx for bioidentical hormones, I found out I was sent a notification in July that his last appt would be Dec 15. I then had to scramble. I spoke with a CSR who was great. Said he'd put in an appt with request to refill the Rx. As great as ***** was, it was the ** office that did not respond to numerous fans and contact to their office: *****************. Pointless. Demonstration in futility. . Allina/********************************************* is the WORST at trying to get a resolution to a problem because the only people you can have contact with are the CSR's. I spoke to 3, ***** and ***** were very helpful, The other guy, he didnt care, its just a job. unfortunately no follow through with the ** office. My Rx was submitted to ***************** and I booked my appt for ****** she was faxed thru my Custom compound pharmacy AND thru Allina, but NO RESPONSE. Not even saying they could not ok a refill. I wasted 2 days and my Rx was running out.Going thru their system is FUTILE. I will never go thru this system again, or thru their doctors or ** again. They are in it to make money, which I don't disparage, but it is so frustrating to not only have to wait for a response, but to get no response and then have to be put in an appt que with no ability to contact the doctors office in between to see if they could follow up on the fax. Ridiculous!******** I've obtained another passcode, only to get in it, then the next time I tried it gave me an error message saying it didn't work. I keep strict records so I know my changed passcide was correct when I entered the new one. I'm frustrated with Allina's systems, ******** Dr. ****** ** appts, and phone system. I WOULD NOT RECOMMEND ALLINA.

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