Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Hero Plumbing, Heating, Cooling, Drains & Electrical

Reviews

This profile includes reviews for Hero Plumbing, Heating, Cooling, Drains & Electrical's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Hero Plumbing, Heating, Cooling, Drains & Electrical has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.62/5 stars

    Average of 114 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRobert C

      Date: 01/26/2023

      5 stars
      ************************* did a superb job in fixing my leaking water problems. He was quick in responding and resolving the leak.
    • Review fromPaula R

      Date: 01/25/2023

      5 stars
      We had Hero install new ************** a couple of years ago. They came to do an HVAC evaluation to make sure everything was working properly. We have had great service from all Hero employees and have been extremely happy with the work they have done. ********************* was our service technician that came out yesterday, and he was so professional & knowledgeable. Hero has been reliable and very responsive. We really like how they keep you updated on timing of their arrival and when the technician is enroute to your home. Also, sending a picture of the technician and giving a little bio of them is appreciated. My *********** would highly recommend Hero!
    • Review fromBarbara H.

      Date: 01/24/2023

      5 stars
      Hero came out to see what was causing a circle in my yard where snow was melting!. First thought was sewer line. Plumber found a gas smell at the circle!! He orchestrated calls to the city and to Xcel. Xcel was here in 40 minutes. He really was a Hero. Wonderful company.
    • Review fromRollie W

      Date: 01/16/2023

      5 stars
      ***************************** was very knowledgeable. He explained everything so I could understand. He enjoyed his work and it shows. He has pride in the work he does, which is very important.
    • Review fromPatricia M

      Date: 01/14/2023

      5 stars
      We have always had good luck with Hero. Mike came out today to make sure some equipment was working properly. He was very kind and friendly and explained some features of the equipment. Then he told me what to watch for upstairs so we keep our settings correct for the weather.
    • Review fromMark M

      Date: 01/13/2023

      5 stars
      I was very pleased with Kevin ********* expertise and customer relations. Thank you Kevin and Hero Plumbing and Heating. Sincerely, Mark ******
    • Review fromLisa H

      Date: 01/11/2023

      1 star
      a day ago
      I never write a review, good or bad. Hero electric is so overpriced it should be illegal. They charged us $236.00 to put two plastic outlet covers on outlet. Literally 50 cent apiece to screw them on. $ 576.00 to install gfci breaker, and $1400 for two outlets. Shame on them.
    • Review fromSteve G

      Date: 01/09/2023

      5 stars
      ************* tech **** solved our problem and was very friendly and knowledgeable. He gave tips about led light bulbs that we werent aware of. We would highly recommend ************** **** did a great job of communicating with us before t **** arrived and after he left.
    • Review fromJ. H

      Date: 01/09/2023

      5 stars
      The Hero technicians are always knowledgeable and friendly and the do a very good job!
    • Review fromJohn M

      Date: 01/06/2023

      5 stars
      Kevin did a great job he replaced the bathroom faucet

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.