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Customer Review Ratings
Average of 87 Customer Reviews
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Review fromSteve S
Date: 12/21/2024
5 starsSteve S
Date: 12/21/2024
Always get great, professional service from Blue Ox. Been using them for 10 years.
Blue Ox Heating & Air
Date: 12/23/2024
Thank you for sharing your positive experience with Blue Ox Heating & Air! It's wonderful to hear that you've received great, professional service for the past 10 years. We truly appreciate your loyalty and look forward to continuing to serve you with the same level of excellence. If you ever need anything, dont hesitate to reach out!Review fromRita G
Date: 12/19/2024
5 starsRita G
Date: 12/19/2024
I think the technician was friendly, knowledgeable and want about his work in a timely mannerBlue Ox Heating & Air
Date: 12/26/2024
Thank you for sharing your feedback! Were delighted to hear that our technician was friendly, knowledgeable, and completed the work in a timely manner. Providing exceptional service is always our goal, and its great to know we met your expectations. If you need any assistance in the future, were here to help. We truly appreciate your business!Review fromBob P
Date: 12/14/2024
5 starsBob P
Date: 12/14/2024
I wish all repair workers were like Blue Ox, know what he was doing, on time and just a great guyBlue Ox Heating & Air
Date: 12/17/2024
Thank you so much for the wonderful feedback! Were thrilled to hear you had such a positive experience with our technician. Being on time, knowledgeable, and providing exceptional service is what we strive for at Blue Ox Heating & Air. Well be sure to share your kind words with the team. If you ever need our help again, were just a call away!Review fromThomas I
Date: 12/12/2024
5 starsThomas I
Date: 12/12/2024
Zac did a great job in getting our humidifier running again and doing maintenance on our furnace. He was very professional and taught me a few things about my HVAC system that will will save me some headaches going forward. I highly recommend Zac and Blue Ox.
Tom IBlue Ox Heating & Air
Date: 12/13/2024
Thank you for your wonderful feedback! We're thrilled to hear that *** did a great job getting your humidifier running and performing maintenance on your furnace. It's great to know he shared helpful tips about your HVAC systemit's always our goal to make things easier for our customers. We appreciate your recommendation and look forward to assisting you again in the future. Thanks for choosing Blue Ox Heating & Air!Review fromCraig M
Date: 12/07/2024
5 starsCraig M
Date: 12/07/2024
Responsive and professional. Happy with their service. Will use them again.Blue Ox Heating & Air
Date: 12/11/2024
Thank you for your kind words! We're delighted to hear you found our team responsive and professional. Its our goal to ensure every customer is happy with their experience, and were thrilled to have earned your trust. We look forward to serving you again in the future!Review fromCarolyn Z
Date: 12/06/2024
3 starsCarolyn Z
Date: 12/06/2024
Everything was what you would expect until there was an issue with the inspection and needed someone to come back out to address it.Blue Ox Heating & Air
Date: 12/11/2024
Thank you for your feedback. Were glad to hear things started off as expected, but were sorry to learn there was an issue with the inspection requiring a follow-up. Your satisfaction is important to us, and wed like to ensure everything is fully resolved. Please reach out to our office at your earliest convenience so we can address this matter promptly. We appreciate your patience and the opportunity to make things right!Review fromSherrie S
Date: 12/05/2024
5 starsSherrie S
Date: 12/05/2024
I was very pleased with the service Sean provided.
He was prompt, pleasant, and professional!Blue Ox Heating & Air
Date: 12/11/2024
Thank you for taking the time to share your experience! We're thrilled to hear that **** provided prompt, pleasant, and professional service. At Blue Ox Heating & Air, we pride ourselves on delivering top-notch service, and its wonderful to know that **** exemplified our values during your appointment. We appreciate your business and look forward to serving you again in the future!Review fromStanley B
Date: 12/04/2024
5 starsStanley B
Date: 12/04/2024
I have owned several homes and used many many service providers. Blue Ox has been one of the most consistently excellent companies that I have had providing work for me. For my boiler and air conditioning in particular, Brian ********* is the only person that I would ever want to work on my Systems. They are fair and their pricing easy to work with and always have done exceptional work.Blue Ox Heating & Air
Date: 12/06/2024
Thank you so much for your kind words and continued trust in Blue Ox! Its wonderful to hear that weve been able to consistently provide you with excellent service across your homes. ***** ********* is indeed an exceptional technician, and were thrilled to know hes earned your confidence and loyalty for your boiler and air conditioning needs. Your recognition of our fair pricing and quality work means a lot to us. Were honored to be your trusted service provider and look forward to continuing to care for your systems in the future!Review fromPaul S
Date: 12/03/2024
5 starsPaul S
Date: 12/03/2024
Paver was thorough and he explained things very well. Of course it always feels like you guys are trying to sell stuff but he was low pressure and thoughtful.Blue Ox Heating & Air
Date: 12/06/2024
Thank you for your feedback! We're glad to hear that Paver was thorough and took the time to explain everything clearly. Providing thoughtful and low-pressure service is something we strive for, and it's great to know you noticed. While we do offer recommendations to ensure your home systems are safe and efficient, we always aim to keep our customers' best interests in mind. We appreciate your business and look forward to serving you again in the future!Review fromLynn C
Date: 12/02/2024
5 starsLynn C
Date: 12/02/2024
My service technician, Xavier, was very thorough and checked everything inside and out to make sure my furnace and thermostat were properly heating and also made sure all the vents were providing good air flow. I had three days of temperature drop in a two year old furnace up to 13° difference and when he left the temperature was all good. He was polite, experienced, came on time, had booties on his shoes and a nice uniform and shiny Blue Ox truck. He has great equipment to do all needed testing. I feel safe and satisfied with his performance. Blue Ox has been a great company for our installation two years ago and are reliable and available. Thank you.Blue Ox Heating & Air
Date: 12/03/2024
Thank you for your detailed and thoughtful review! Were thrilled to hear that ****** provided thorough and professional service to ensure your furnace and thermostat were heating properly. Its great to know he took the time to check airflow and address the temperature difference in your home, leaving you feeling safe and satisfied.We take pride in our teams professionalism, from punctuality and appearance to the quality of their work, so your feedback is truly appreciated. Its also wonderful to hear that your installation experience two years ago was just as positive and that youve found us reliable and available.Thank you for continuing to trust Blue Ox with your homes heating and air needs. We look forward to serving you again in the future!
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