Reviews

This profile includes reviews for Renewal by Andersen, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Renewal by Andersen, LLC has 16 locations, listed below.

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  Renewal by Andersen, LLC

  1920 County Road C W Roseville, MN 55113-1321

  
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  Renewal by Andersen

  190 East Touhy Avenue, Suite 101 Des Plaines, IL 60018

  
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  Renewal By Andersen of Los Angeles

  18700 Crenshaw Blvd Torrance, CA 90504

  
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  Renewal by Andersen of Detroit

  48679 Alpha Dr Ste 150B Wixom, MI 48393-3455

  
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  Renewal by Andersen

  190 East Touhy Avenue, Suite 101 Des Plaines, IL 60018

  

Review Details

• Review fromRalph S.

  Date: 01/12/2023

  5 stars
  They made the process flawless from Selection of my windows through installation.

• Review fromLiaa D

  Date: 01/11/2023

  5 stars
  The guys from ******** renewal were the best. These guys took real pride in the installation of my slider which for me made me feel like I was really being taken care of as a customer. Definitely would use ******** ********************** again.LisaD

• Review fromBarry N

  Date: 01/09/2023

  5 stars
  Awesome job by ***** and his team. Prompt, professional and hard working. Outstanding job!

• Review fromBenjamin A

  Date: 01/09/2023

  5 stars
  Had renewal do a project on my house, installed 9 windows and 2 patio door, awesome customer experience from start to finish, would use again.

• Review fromSherry H

  Date: 01/09/2023

  5 stars
  Our new windows made and installed by "Renewal by Andersen" are amazing. The quality is superb and the customer service was outstanding. In particular, Tamara *****, Project Coordinator for our service, was so helpful. From the start, we knew that worldwide service/shipping delays were going to be a factor, so it was clear it was going to take a few months between order and delivery. I was so impressed that Tamara regularly checked in with us during those months to remind us that the order was progressing and to see if we had any questions. As well, she was super timely in setting up our installation date once windows had arrived in town AND in reminding us of that date. She also checked in with us both days of installation, in case we had any questions or concerns. That type of service delivery is unusual and so very welcomed.
  The technicians who installed the windows were polite, respectful and as tidy as possible. We have a small house, but they were so careful with our possessions. It was a stress-free process, and we knew we were in capable and caring hands. I would highly recommend getting your windows done by Renewal by Andersen - well worth the money.

• Review fromCarmen R

  Date: 01/06/2023

  5 stars
  On time, professional and very helpful!!Very satisfied with the service.

• Review fromAlexander T

  Date: 01/05/2023

  5 stars
  I reached out to Renewal by Andersen when it came time to replace 41 year old Andersen windows. *** was very knowledgeable and helpful to answer all my questions. He also worked with me come up with acceptable pricing. Delivery timeline was as promised. ***** and his installation team were great. They were timely, polite, careful, did a great job and cleaned up after themselves. Overall, this was truly a turnkey service. Highly recommend... great product as well sales and installation experience.

• Review fromDonn B

  Date: 01/05/2023

  1 star
  My complaint revolves around a project that took roughly 18 months to complete. I contracted to have 4 sliding doors installed on our sun room. Once the contract was signed and the installation date was decided, the installation was supposed to take one day to complete. We signed a finance contract through Green Sky that provided a 24 month interest free period to pay the charges.
  Over the course of 18 months we experienced horrific workmanship and manufactured product defects. The day of the installation was a nightmare with a 5-man team, totally unqualified to do the job, took 10 hours and smashed the widow panel on our inside French door when one of the > 200 lb door panels fell on an aluminum ladder and smashed through the panel throwing glass fragments throughout our family room inside the house.
  From this starting point (9-21-21) we were dealing with multiple company contacts (at RBA) and many work crews. There is not enough room in this review to list each and every detail of our construction process.
  After the French door panel was replaced (I needed to order the panel from Lowes myself) by a RBA crew, a field Quality Control person came to assess the job and issues. It was determined that the entire job needed to be replaced and redone, including the frame, all 4 doors and surrounding siding and trim.
  That installation was completed successfully, but one door panel developed a manuf defect and needed to be replaced. There were also some finish defects that needed to be addressed. This took another 4 months to order.
  Now September 2022, the 3rd door panel gets installed and a strip on the bottom of the door was not properly affixed to the door. While installing the strip, the door split at the bottom of the door, now causing the door to not qualify for installation standards.
  A 4th door now needed to be ordered and installed. On 12-8-23 the door was installed. I am awaiting response from RBA on a financial arrangement. RBA has received 100% of the funds

• Review fromLaura T

  Date: 01/03/2023

  5 stars
  The team was on time, organized and were immaculate in their work.

• Review fromMargaret S

  Date: 12/28/2022

  1 star
  We would give them zero stars but that option is not available.
  We contracted with Anderson renewal windows after interviewing three companies. Our only concern was the noise level coming from street outside our master bedroom. They all claimed they had a superior product but we went with Anderson b/c they assured us of a major if not complete reduction of all noise (traffic, dogs barking, people talking etc)
  After waiting 9 months, they arrived to install.
  Four of the windows did not have the tempered and laminated glass we paid for. We had to get our attorney involved to receive a call from a VP from Anderson. After the second installation we still have no noticeable reduction of noise after paying >$14K for 8 windows!