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Average of 4,548 Customer Reviews
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Review fromKaren S
Date: 06/05/2025
5 starsKaren S
Date: 06/05/2025
great follow and they were very friendly. They made sure I did not have any questions and that I was satisfied.
Preferred Credit, Inc.
Date: 06/09/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromMark S
Date: 06/03/2025
2 starsMark S
Date: 06/03/2025
I just paid my bill and the man said they don't email or text any kind of receipt.
I think that is not right, I'm entitled to a receipt to show proof I paid it if I ever needed to, and to keep for my records.Preferred Credit, Inc.
Date: 06/04/2025
Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments, or concerns about our financing to contact us directly, so that those questions, comments, or concerns can be adequately addressed.Nevertheless, we wish to take this opportunity to remind any Preferred Credit, Inc. customer that through the use of policy, procedure, internal controls, training, and auditing, our business operations have been structured to ensure that our account servicing meets all business and legal standards. Additionally, we internally maintain quality assurance, monitoring, and training to help ensure that each customers account and concerns are handled properly and with the quality and care they deserve. Anything that does not meet our standards for customer service will be addressed through appropriate action. As a company it is a personal goal to strive to do what is right, not what is easy. If your concerns have not already been addressed, please allow us the opportunity to assist you further by contacting ****** *****, Senior Customer Operating Manager at ************ for additional support. Thank you.Review fromJacquelyn J
Date: 06/03/2025
5 starsJacquelyn J
Date: 06/03/2025
Quality customer service representative when contract information was needed. Was able to receive positive action on requested actions.Preferred Credit, Inc.
Date: 06/04/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromDavid p
Date: 06/02/2025
5 starsDavid p
Date: 06/02/2025
Very through explanations and extremely easy application process for financingPreferred Credit, Inc.
Date: 06/03/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromRosa R
Date: 05/31/2025
5 starsRosa R
Date: 05/31/2025
Muy cortés y buena orientación. Muy buen servicio. El representante domina la información.Preferred Credit, Inc.
Date: 06/02/2025
Gracias por su resea de 5 estrellas. Apreciamos su gesto y estamos felices de que haya tenido una buena experiencia con PCI! Preferred Credit, Inc. se considera a s misma como una compaa impulsada por las relaciones. Por lo tanto, apreciamos cada comentario para asegurarnos de que le brindamos la mejor experiencia y nivel de servicio al cliente posibles. Tambin animamos a todo el que pueda tener preguntas, comentarios o dudas sobre nuestra financiacin a que se comunique directamente con nosotros, para que esas preguntas, comentarios o dudas puedan ser dirigidas adecuadamente.Review fromModesto C
Date: 05/30/2025
5 starsModesto C
Date: 05/30/2025
It was a positive experience with the financing of our water softener. The financing went seamlessly and no surprises everything was explained by the representative and the follow up call by PCI was great and updated our information as well.Preferred Credit, Inc.
Date: 06/02/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromJoemar Christian S
Date: 05/29/2025
5 starsJoemar Christian S
Date: 05/29/2025
Excellent Service!
I’m very satisfied with the service I received. The staff were professional, efficient, and friendly. Everything was done smoothly and met my expectations. Highly recommended!Preferred Credit, Inc.
Date: 05/30/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromCourtney C
Date: 05/28/2025
5 starsCourtney C
Date: 05/28/2025
Enjoyed the customer service, would recommend to others. Can't wait to continue using our new product.Preferred Credit, Inc.
Date: 05/29/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromAmy M
Date: 05/23/2025
5 starsAmy M
Date: 05/23/2025
Excellent customer service and very easy to work with.. Would definitely recommend to my friends and familyPreferred Credit, Inc.
Date: 05/27/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromJames S
Date: 05/23/2025
4 starsJames S
Date: 05/23/2025
Good communication and straightforward documentation. Rep was very nice and professional. Answered all questions I had.Preferred Credit, Inc.
Date: 05/27/2025
Thank you for taking the time to review us! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.
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