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Customer Review Ratings
Average of 4,546 Customer Reviews
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Review fromJoe D
Date: 08/12/2022
5 starsAlways incredibly friendly and helpful when I call, have used a few times!
Preferred Credit, Inc.
Date: 08/15/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromGregory B
Date: 08/12/2022
5 starsVery satisfied helping me with my request very quickly slovePreferred Credit, Inc.
Date: 08/15/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromLawanna J
Date: 08/11/2022
5 starsAlways helpful whenever I call. I finished my last payment and was pleased with the courtesy and help over the phone. Thank you and may God bless you and your great company!!!
LawannaPreferred Credit, Inc.
Date: 08/15/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromLarry T
Date: 08/11/2022
5 starsThe agent i spoke with was great! She was very helpful.Preferred Credit, Inc.
Date: 08/12/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromBrandon T
Date: 08/11/2022
1 starPests and have no reason to be calling. English is a second language to these people. Still really have no clue why they called and have been callingPreferred Credit, Inc.
Date: 08/18/2022
Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.We wish to take this opportunity to remind any Preferred Credit, Inc. customer as a regulated sales finance company, our financing operations are routinely examined for compliance with applicable state and federal law and we have developed programs to meet these requirements. However, we have not developed these programs to merely meet applicable state and federal regulations. Rather, we have in addition tailored our programs in light our experiences as an indirect lender to better serve the individuals and markets we serve. This means we make special effort to manage our relationship with our customers as it is in the interests of both Preferred Credit, Inc. and the customer. As a company it is a personal goal to strive to do what is right, not what is easy. If your concerns have not already been addressed, please allow us the opportunity to assist you further by contacting *************************, our Director of **************** Operations at ************ for additional support. Thank you.Review fromReinaldo D
Date: 08/11/2022
4 starsIt was a great service full of courtesy and kind. Very professional. Thanks!Preferred Credit, Inc.
Date: 08/12/2022
Thank you for taking the time to review us! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromJudy E
Date: 08/10/2022
5 starsI had to call in today and get a payment made that I actually forgot about, I was connected to a young lady by the name of Sammie. She was fantastic in the line of customer service. Very much a joy to speak with and very professional when it came to helping me get the problems I was having with their website straightened out. I would recommend her to anyone that needed a little sunshine in their day.Preferred Credit, Inc.
Date: 08/12/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromMontea D
Date: 08/10/2022
4 starsMarie was very helpful and insightful. Thank you so much for taking care of my issues.Preferred Credit, Inc.
Date: 08/12/2022
Thank you for taking the time to review us! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromNorma G
Date: 08/10/2022
5 starsThe rep I spoke with was very helpful and understanding. Very good customer service!Preferred Credit, Inc.
Date: 08/12/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromKrysta K
Date: 08/10/2022
5 starsThe wait on the phone wasn't long at all to speak to a representative. My representative was very kind and got what I needed done.Preferred Credit, Inc.
Date: 08/12/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.
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