Reviews
This profile includes reviews for Aquarius Home Services's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 268 Customer Reviews
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Review fromMary Jane W
Date: 05/12/2025
5 starsMary Jane W
Date: 05/12/2025
I had a service appointment today with Kinnetico and I was very pleased with every aspect of it. Micah was very good at explaining my options in detail and making it easy to understand. He was efficient, tidy and very polite and personable.
Aquarius Home Services
Date: 05/13/2025
Thank you for the wonderful feedback! ***** takes great pride in clear communication and top-notch service, and were happy to know he made everything easy and pleasant for you. We truly appreciate your kind words and look forward to serving you again in the future!Review fromBonnie K
Date: 05/11/2025
5 starsBonnie K
Date: 05/11/2025
David was kind, courteous, friendly, knowledgeable and, yes, even funny. I appreciate the work he did to get my AC ready for the season. And for the help in replacing the Aprilaire and furnace filters.Aquarius Home Services
Date: 05/13/2025
Thank you so much for the kind words! We're thrilled to hear that ***** provided such excellent service and even brought some humor along the way! We'll be sure to pass along your appreciation. We're glad your AC is ready for the season and that we could help with the filters too. If you need anything else, dont hesitate to reach out!Review fromCecil S
Date: 05/08/2025
5 starsCecil S
Date: 05/08/2025
We have had Kinetico water system for 5 years. It is the best we have ever had, and the service from Aquarius (our rep is Xavier L****) has been exceptional. He is courteous, neat, efficient and a true asset to Aquarius. He explains what he is doing, cleans up, and is pleasant at all timesAquarius Home Services
Date: 05/13/2025
Thank you! We're glad to hear that ****** made your experience enjoyable with his friendly service. Your feedback means a lot to us!Review fromMary Jane W
Date: 05/07/2025
5 starsMary Jane W
Date: 05/07/2025
Hanna was polite and professional. She has great people skills. She kept me informed every step of the way.Aquarius Home Services
Date: 05/09/2025
Amazing customer service is what it's all about! We're glad to hear that ***** provided outstanding customer service. Thank you, **** ****, for your positive review.Review fromEddie L
Date: 05/03/2025
1 starEddie L
Date: 05/03/2025
$98 to just show up!!! This’s VERY RIDICULOUS AND OUTRAGEOUS!!! Plumber guy didn’t appear to know much about plumbing! I STILL DON’T KNOW for what I’d paid $98! Aquarius/Kinetico seems to be in business JUST TO rip people off their VERY HARD EARNED money for excessively and exorbitantly expensive services and equipment!!!Aquarius Home Services
Date: 05/08/2025
Thank you for your feedback. Were sorry to hear that the service experience didnt meet your expectations. Weve since had the opportunity to connect and clarify how our service process works, including what the initial visit entails. Were always striving to improve communication and ensure every customer feels confident in the value of our work.Review fromWilliam O
Date: 04/29/2025
5 starsWilliam O
Date: 04/29/2025
Tim did a great job checking and serving my air conditioning unit.Aquarius Home Services
Date: 04/30/2025
Thank you, *******, for your 5-star review! We're glad to hear you had a positive experience with ***!Review fromKris L
Date: 04/25/2025
5 starsKris L
Date: 04/25/2025
Cole spent more time resolving our drinking water system issues than he expected, but he did so professionally- explaining all the steps along the way! I appreciate his conscientious and thorough approachAquarius Home Services
Date: 04/28/2025
Thank you for taking the time to share your experience! Were so glad to hear that **** was able to resolve your drinking water system issues with professionalism and care.Review fromSteven S
Date: 04/24/2025
5 starsSteven S
Date: 04/24/2025
Josiah did an excellent job. Would highly recommend for plumbing work.Aquarius Home Services
Date: 04/28/2025
Thank you so much for your kind words and recommendation! Were thrilled to hear that ****** provided you with excellent service. We'll be sure to pass along your praise to him.Review fromSteve D
Date: 04/20/2025
5 starsSteve D
Date: 04/20/2025
Water leak spraying all over the house and came out after hours and fixed right away and great job.Aquarius Home Services
Date: 04/24/2025
Thank you, *****, for 5-star rating; we truly appreciate support!Aquarius Home Services
Date: 04/24/2025
Thank you, *****, for 5-star rating; we truly appreciate support!Review fromVicky S
Date: 04/18/2025
5 starsVicky S
Date: 04/18/2025
Thank you so much for sending Jeremy out early and very friendly and explained everything and I asked him about other things which he had an answer so thank you. Keep up the good work.Aquarius Home Services
Date: 04/21/2025
Thank you, *****, for your wonderful feedback about ******** service. We appreciate your feedback!
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