Reviews
This profile includes reviews for Aquarius Home Services's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 268 Customer Reviews
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Review fromKRIS L
Date: 04/16/2025
5 starsKRIS L
Date: 04/16/2025
RYAN WAS RECOMMENDED TO CLEAN OUT MY VINTAGE HOT WATER HEATER. HE DID SO WITH GREAT CARE AND HAVE IT THE MIDAS TOUCH BY ADDING TWO NEEDED VALVES. RYAN ROCKS!
Aquarius Home Services
Date: 04/18/2025
Thanks for the great feedback! We're glad the technician took such care with your vintage water heater and made those important upgrades. We appreciate you sharing your experience!Review fromSteve R
Date: 04/15/2025
5 starsSteve R
Date: 04/15/2025
Colton was very professional and texted me when he was close by so I could tend to the dog ahead of time. Walked me through the steps he performed. Been with this company for years ( 3rd house) they have always been great to work with!!!Aquarius Home Services
Date: 04/18/2025
Thank you so much for your continued trust and loyalty over the years! We're glad to hear your experience was smooth and professional, and we appreciate you highlighting the communication and care during the visit. We're always here to help, no matter the home!Review fromNic O
Date: 04/13/2025
5 starsNic O
Date: 04/13/2025
Cory helped us through an extensive project involving a failed sump pump and broken storm drain. He has completed a few projects for us and we are always very happy with his work. I fully recommend Aquarius/Hanson Plumbing - they are responsive, professional and do a great job!Aquarius Home Services
Date: 04/15/2025
Thank you, Nic! We're so glad to hear about your positive experience and that our technician provided you with the support you needed. Your recommendation means a lot to us, and we're here whenever you need assistance!Review fromRick K
Date: 04/11/2025
5 starsRick K
Date: 04/11/2025
They did a great job on the installation, very friendly. I would recommend kinetico to anyone.Aquarius Home Services
Date: 04/15/2025
Thank you, ****, for the 5-star rating; we truly appreciate your support and recommendation!!Review fromSteven T
Date: 04/09/2025
5 starsSteven T
Date: 04/09/2025
Nick was great and thorough and explained everything he was doing.Aquarius Home Services
Date: 04/10/2025
Thank you, ******!! It's great to hear that **** provided excellent service. Your satisfaction means a lot to us!Review fromRD M
Date: 03/30/2025
5 starsRD M
Date: 03/30/2025
Last week we had an Aquarius technician install a complete whole house water system. Aquarius has been a joy to work with, and Ryan who was our technician was efficient, friendly, and very professional. We look forward to our cleaner, Woodbury water! For 12 years, we have had the reverse osmosis, drinking water and have been very happy with the quality and service. I highly recommend Aquarius water!Aquarius Home Services
Date: 04/07/2025
Thank you so much for your thoughtful review! We're thrilled to hear that you had such a positive experience with Aquarius and that **** provided exceptional service. We're also glad to know you've been enjoying your reverse osmosis drinking water for the past 12 years. If you need anything else in the future, dont hesitate to reach out!Review fromAnnette S
Date: 03/27/2025
5 starsAnnette S
Date: 03/27/2025
I had a great experience with Nicolas S******* doing a furnace check for me. He was very knowledgeable and thorough even though the Lennox was a bear to work on. I will definitely keep Aquarius at the top of my list when the furnace needs service.
Thank you, Nick for your patience and doing a great job checking the furnace over.Aquarius Home Services
Date: 03/31/2025
Thank you, ******, for your wonderful feedback! We're glad to hear that ******** provided you with friendly and knowledgeable service. We would happy to help with any of your needs in the future and your appreciation means a lot to us!Review fromPatricia S
Date: 03/26/2025
5 starsPatricia S
Date: 03/26/2025
Great knowledgeable guy. Very thorough etc. Thank you very much. Everything worked out great!Aquarius Home Services
Date: 03/28/2025
Thank you, ********, for your kind words about our plumber. We're glad to hear you are up and running again!Review fromJanet K
Date: 03/24/2025
5 starsJanet K
Date: 03/24/2025
Your service person Caillou was very knowledgeable, helpful, and friendly!Aquarius Home Services
Date: 03/28/2025
Thank you, *****, for your feedback. We're happy to hear about your positive experience with our water maintenance technician.Review fromNeil S
Date: 03/21/2025
1 starNeil S
Date: 03/21/2025
I was given the impression I got free delivery of my salt if I spent over $100. Then they charged me $20/bag of salt. I said I didn’t want to pay $200 for 10 bags of salt. They said I had to buy at least 5 and they left seven for $100. The salt costs about $4.50 at the store.
I am very disappointed in Aquarius Home Service-ripping of elderly people.
What a sham!!!!Aquarius Home Services
Date: 03/27/2025
We're sorry for any confusion regarding our salt delivery pricing and appreciate your feedback. Our goal is always to provide clear communication and quality service, and wed love the opportunity to discuss this with you directly. Weve left you a voicemail and encourage you to reach out at your convenience so we can address your concerns. Please give us a call at ************ we want to make this right.
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