Reviews
Customer Review Ratings
Average of 212 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRobert B
Date: 06/19/2024
5 starsRobert B
Date: 06/19/2024
Excellent sales staff. Installation went smoothly and quickly. The cleanup was very good. My new doors work smoothly and efficiently and also look very attractive.
Window Concepts of Minnesota, Inc.
Date: 06/21/2024
Thank you for your business and many kind words on your recent door installation. We value your feedback on your overall experience.Review fromChris K
Date: 06/18/2024
5 starsChris K
Date: 06/18/2024
They replaced our front door and storm door and did a great job. They asked questions up front and confirmed everything was right prior to starting the work. Great quality door product and service was excellent. Fully cleaned up after working. I highly recommend this company.Window Concepts of Minnesota, Inc.
Date: 06/20/2024
I appreciate your kind words and recommendation. I will pass them along to our staff.Review fromLisa H
Date: 06/13/2024
5 starsLisa H
Date: 06/13/2024
The gentleman that came were very respectful and very professional. They cleaned up after themselves. I love my new windows.Window Concepts of Minnesota, Inc.
Date: 06/18/2024
Thank you for your kind words on your install team and new windows. Please call on us again for any future projects.Review fromKaty V
Date: 06/08/2024
1 starKaty V
Date: 06/08/2024
I do not recommend this company due to poor quality of product. - Jan 2023 bought 2 patio doors, 3 slider windows. Product that was installed in May included 2 cracked slider windows and all products had wrong color on interior. All needed to be replaced. - May 2023 bought additional 19 windows. After install in Oct 2023, 13 of the 19 had noted manufacturing defects requiring replacement in January 2024. After install of these replacements in January 2024, additional 7 had noted manufacturing defects requiring replacement in April 2024. At install of these latest replacements, 5 more had noted manufacturing defects requirement replacement (which has not yet happened) - June 2024 during rainstorm noted two of the window sets had significant water leaks. Company was advised with documentation on 6.4.2024; as of today 6.8.2024 company has yet to acknowledge my request for refund so I can re-replace the windows with a different company. Additionally several of the caulk lines were obviously done by a new employee, as I had to have the contractor installing new siding re-do those lines.Window Concepts of Minnesota, Inc.
Date: 06/11/2024
I am sorry for the trouble you are having with the manufacture defects. We have ordered replacements, and our project manager will contact you concerning the water leaks and repair.Review fromJosh H
Date: 06/02/2024
5 starsJosh H
Date: 06/02/2024
Window concepts did a great job on our sidings and the windows!Window Concepts of Minnesota, Inc.
Date: 06/04/2024
Thank you for business and taking the time to let us know how both of your projects went.Review fromShary L
Date: 05/30/2024
5 starsShary L
Date: 05/30/2024
Great service, great product, we really like our new door, the 2 man crew were so nice and professional! We will have our windows replaced by themWindow Concepts of Minnesota, Inc.
Date: 06/03/2024
I appreciate your kind words on your new door and our install team. We look forward to working with you again soon.Review fromLauren M
Date: 05/28/2024
5 starsLauren M
Date: 05/28/2024
The sales guys were great, installation and installers were fabulous. We love our new windows!Window Concepts of Minnesota, Inc.
Date: 05/30/2024
I appreciate your business and kind words about your new windows and our install team. I hope you will call on us for your next project.Review fromChuck G.
Date: 05/16/2024
5 starsInstallation of door was done well and in good time. Area cleaned nicely and all old remnants removed. Door is exactly what was orderedReview fromDonna D
Date: 05/16/2024
5 starsDonna D
Date: 05/16/2024
Installers were amazing. We used window concepts 4 years ago and were so impressed that we wanted to use them again for my 2nd bathroom. It is beautiful ?? ?? ??Window Concepts of Minnesota, Inc.
Date: 05/20/2024
Thank you for your kind words and being a repeat customer. I appreciate your business.Review fromEd R
Date: 05/02/2024
5 starsEd R
Date: 05/02/2024
Our windows are beautiful! Alex did a great job on installation. Very professional. Glad we had our windows replaced!Window Concepts of Minnesota, Inc.
Date: 05/06/2024
I will pass along your kind words to your install team. Thank you for using our company.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.