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Business Profile

Auto Service Contract Companies

Athena Auto Protection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Service Contract Companies.

Reviews

Customer Review Ratings

3.33

Average of 84 Customer Reviews

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Review Details

  • Gladys T

    Date: 08/06/2024

    I was Very Very Satisfied with the work I had done at Al **** Shop on my truck ??!! He did a very Very good job!! Thank you ****** the job was well done!!! And Ill let him fixed it again!!!

  • Jamel A

    Date: 08/06/2024

    Overall good service and fulfilled all of the needs I had for appointment

  • Toby C

    Date: 08/06/2024

    Quite possibly the best customer care interaction I have ever had. Honestly the most helpful anyone has ever been. I hear this company holds high standards for their representatives. Well this man single handedly is raising the bar an personified the ideal helpful and astute employee I could ever have hoped for. Thank you so much for your assistance with my policy. I pray you get all the amazing karma you deserve my friend.

  • Lyric J

    Date: 08/05/2024

    I can honestly say that Im grateful to have my vehicle covered by Athena protection. Although this is just my second car, this is the first time Ive paid a warranty. And now that do, I cannot see myself being covered by any other protection corporation other than Athena. Today, ***** who was such a helpful representative to me demonstrated to me that Athena Protection really does has me covered. Thank you so much *****!

  • BRENDA W

    Date: 08/03/2024

    I received a letter from this company indicating that my vehicle warranty had expired. It said that I hadn't contacted them regarding my vehicle service contract. It also said that by neglecting to activate my coverage I'm at risk for being financially liable for my vehicle repairs. Fact: my factory warranty doesn't expire until 2029. This mailing is nothing more than deceptive to get business, companies should not be allowed to mail these kinds of letters to consumers. Times are hard as it is and this type of mailing can attract the vulnerable. This company should stop this dishonest practice and the attorney general offices should be contacted because this goes against consumer protection.

  • Impulae C

    Date: 07/31/2024

    Hes so kind it brought tears to my eyes. I had to cancel my plan because I unexpectedly became homeless and he had some positive motivating words.

  • Ashlee B

    Date: 07/30/2024

    I am thankful for ****** and ****** conversations today , they listened to what I had to say and vise versa and we got to the bottom of what we needed too and I personally as a customer was so happy ! They honestly were too , and very caring thank you so much ! Team

  • Ashley J

    Date: 07/30/2024

    Ashley J

    Date: 07/30/2024

    This is absolutely not someone ANYONE should do business with. Upon initial contact, they were extremely pushy, but managed to find someone more professional to speak with me. Upon last contact as of today, the employee on the phone talked over me, was even more unprofessional and verified my initial suspicions about this company. Scammy

    Athena Auto Protection

    Date: 08/02/2024

    First and foremost, we would like to thank you for taking the time to provide feedback on your experience with Athena Protection. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service.We are sorry to hear that your experience with us did not meet your expectations. We understand that this process can be frustrating, and we apologize for any inconvenience this may have caused you.At Athena, we take all customer concerns seriously, and we are committed to addressing and resolving any issues that arise. To help us better understand and address your concerns, we kindly ask that you contact us directly at ********************************** so we can discuss the matter further.Once again, we apologize for the negative experience and appreciate your feedback. We hope to have the opportunity to serve you better in the future.Best regards,***********************, Director of ************** **********************

  • Jeff M

    Date: 07/26/2024

    ***************** is a patient and generous young man. If I could take him out to lunch I would! Soups on me! He helped me get the policy that fit me best and was timely with me as I took the time to break down each part mentally. Id do it again

  • Zach R

    Date: 07/26/2024

    Great company and customer care department. I called in with a question regarding one of my payments for my policy and a customer care representative named ****** answered way quicker than I expected and resolved my issue fast. He was very knowledgeable on my policy and knew exactly what to do. Thanks again ******!

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