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Business Profile

Auto Service Contract Companies

Athena Auto Protection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Service Contract Companies.

Reviews

Customer Review Ratings

3.33

Average of 84 Customer Reviews

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Review Details

  • Kenneth B

    Date: 07/26/2024

    ***** was very helpful with the claims process and making sure I understood the process.

  • Christine B

    Date: 07/26/2024

    ***************** is very professional and knowledgeable. Took time to explain everything thoroughly. ********************

  • Bertha K

    Date: 07/25/2024

    Bertha K

    Date: 07/25/2024

    I had to cancel my policy and agent ***************** was very helpful and respectful while getting the task completed.

    Athena Auto Protection

    Date: 07/26/2024

    Thank you so much for your feedback, ******, we are happy to hear that our customer care representative was able to assist you. Please don't ever hesitate to reach out to us if we can help you in the future!

  • Justin R

    Date: 07/17/2024

    Company operates in bad faith right out of the gate by sending fake time sensitive final notice that vehicle coverage is expiring stating that "our records indicate you have not contacted us to get your coverage up to date" this is a misleading but true statement as I have never had any contact with this company nor will I ever. Do not use a company that would use false panic causing methods to fool potential customers. A company that would use this tactic will most likely have predatory contracts as well.

  • Jennifer J

    Date: 07/10/2024

    Review based solely on marketing scam. I received a letter in the mail titled "Motor Vehicle Notification" with a customer ID and the make/model of a vehicle I recently purchased. The letter also stated, "FINAL NOTICE - CALL # WITHIN 5 BUSINESS DAYS" and "In order to guarantee its continued safe operation, CALL NOW #". Small writing at the bottom of the letter indicated that this was an independent marketing vehicle service contract. Fortunately, I understand this is a company trying to obtain my business via quick action & scare tactics. Disgusting marketing... company should be ashamed. I would also like to understand how they obtained my information.

  • Evan Y

    Date: 06/11/2024

    The employees were very knowledgeable of car coverage and great CS. Shout out to ***************** and **** for bracking down what the company offers.

  • Vernnon B

    Date: 05/31/2024

    Very well informed company, broke down how this coverage actually works. Didn't know after the manufactures warranty was over all coverages are taken care of through an administrator. Found out the coverage my dealership sold me was not even from them!!! Also explained how this is flat rate coverage so it should never be put into a loan.

  • Josh B

    Date: 05/23/2024

    Recently bought a new vehicle and received their "FINAL NOTICE" letter in the mail. Everything on it is designed to trick you into to making a quick decision without thinking it over; I even have an assigned "CUSTOMER ID#". I honestly don't know how good/bad their service is or if their warranties are worth it. I do however, take the time to look these companies up on BBB when possible and give them a negative rating for using scare tactics to get people to buy their stuff. Unsurprisingly, most reviews before mine are also negative.

  • Jason D

    Date: 05/22/2024

    I bought a plan from Athena, the rep was extremely helpful and knowledgeable. They gave me exactly what I needed for my truck. The price seems far, and I like that I can use ANY ASE shop. I do not like the dealership I bought my truck from so this allows me to pick and choose where I take it.

  • Lois K

    Date: 05/21/2024

    Bullying Harassment AND ABUSE OF PEOPLE Dont FALL FOR THEM

Athena Auto Protection is NOT a BBB Accredited Business.

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