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Business Profile

Ecommerce

Swappa, LLC

Reviews

Customer Review Ratings

4.33/5 stars

Average of 158 Customer Reviews

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Review Details

  • Review fromBrian C

    Date: 04/17/2023

    5 stars
    I have been buying and selling on Swappa for several years and have always been satisfied with the experience.
  • Review fromCraig W

    Date: 04/04/2023

    5 stars
    legit, you can dependably buy and sell ********************* quickly
  • Review fromChristopher S

    Date: 03/22/2023

    5 stars
    Great experience buying and selling in Swappa. Like a safe ***********
  • Review fromGerard G

    Date: 03/18/2023

    5 stars
    Has served my purposes very well. It's been safe, and has helped me to buy and sell phones for a few years now. Of course, you have to use good judgement when purchasing from someone but this is one of the best platforms that I know of.
  • Review fromLUCKii W

    Date: 03/17/2023

    5 stars
    I have purchased new iPhones from swappa for nearly 5 years now. Just purchased 2 iPhone 12 Pro **** absolutely everything from the research to the transaction and shipping is just *****************. I get what I purchased every time! Will support swappa and suggest to friends and family! Will forever buy our next iPhone from swappa for years to come! Never have I had an issue or problem!
  • Review fromRyan P

    Date: 03/08/2023

    5 stars
    I sold ******** phone on the platform in the last week and the experience went very smoothly. I appreciate how Swappa clearly spells out their fees and makes interacting with potential buyers and the final buyer very seamless. I will definitely come back to sell other items in the future.
  • Review fromMark K

    Date: 03/03/2023

    5 stars
    Platform is designed to increase the trust between buyer and seller for expensive secondhand electronics purposes, and I think it is well executed.
  • Review fromGuillermo L

    Date: 03/02/2023

    5 stars
    Easy and very reliable. It is as advertised! Knowing that I can trust Swappa to ensure a trustworthy sale is a blessing! Commendable customer service!
  • Review fromAngela J

    Date: 02/23/2023

    5 stars
    I just bought a phone on swappa. The whole experience from start to finish was absolutely amazing. My order came a day early and the phone came exactly as described. They will definitely be my go to for phones and etc. I highly recommend them
  • Review fromJasper R

    Date: 02/14/2023

    5 stars
    Bought 3 phones from Swappa so ********* shipping and quality service are a major plus. This will likely be my goto site for all future phone purchases. Typing this from my ****** Pixel 4a 5g that camed in the mail today from Swappa.

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