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Business Profile

Heating and Air Conditioning

A.B. May

Reviews

Customer Review Ratings

4.6/5 stars

Average of 218 Customer Reviews

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Review Details

  • Review fromNathaniel N

    Date: 06/01/2023

    1 star

    Nathaniel N

    Date: 06/01/2023

    They finally came back to my house to look at the new seal on my mainline that they had broke while unclogging my drain. The repairman said the seal was over 25 years old and that they wouldn't fix it. I called customer ********************** 6 times to talk to someone and they said they were sorry and that they'd get back to me. They took 3 weeks to get back to me. then they said again that they wouldn't fixt it. Poor service! horrible customer ********************** and an unprofessional serviceman. I cancelled my existing account with them and filed a complaint to the BBB! Don't use AB MAY!!!!!!!!my seal was new and they messed it up. again, don't use them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    A.B. May

    Date: 06/02/2023

    Nathaniel, we are so sorry to hear about your experience. This is definitely not how we want our customers to feel and we want to make it right. A member of our team will reach out directly. We look forward to resolving this together. -Paige
  • Review fromRebecca M

    Date: 05/31/2023

    5 stars

    Rebecca M

    Date: 05/31/2023

    ***** was very helpful and informative. He worked diligently in the heat of the day to get our air conditioner working again. Thank you!

    A.B. May

    Date: 06/02/2023

    It was our pleasure. Thank you, Rebecca!
  • Review fromPatricia P

    Date: 05/31/2023

    5 stars
    ****** tried his best to find our mysterious toilet leak. I appreciated his efforts! He was very polite and professional.
  • Review fromWilliam you B

    Date: 05/30/2023

    5 stars

    William you B

    Date: 05/30/2023

    Professional. He knew what he was doing. He answered all my questions. He was even able to deal with my over friendly dog.

    A.B. May

    Date: 06/02/2023

    We love dogs! Thank you for trusting us.
  • Review fromCarla T

    Date: 05/28/2023

    5 stars

    Carla T

    Date: 05/28/2023

    Thank you for being there for us on Memorial Day weekend!

    A.B. May

    Date: 05/29/2023

    We were happy to help! Thank you, Carla. Enjoy your long weekend!
  • Review fromJudy c

    Date: 05/26/2023

    5 stars

    Judy c

    Date: 05/26/2023

    ****** did a great job installing my new central air unit. Very professional and friendly service. We have used AB May ever since we moved to this area in 2010

    A.B. May

    Date: 05/29/2023

    Thank you for trusting us for all these years, Judy! We look forward to serving you for many more.
  • Review fromShirley R

    Date: 05/25/2023

    5 stars

    Shirley R

    Date: 05/25/2023

    ************************* was fantastic. He answered all my questions. Told me how to do things easier on my own. Had a great attitude, knowledgable, acted professionally. I will request his services again if needed. I ******* May. They train their technicians with the right traits needed for good customer **********************. Thanks again *********************************

    A.B. May

    Date: 05/29/2023

    Great to hear, Shirley. Thank you for sharing!
  • Review fromTimothy R

    Date: 05/25/2023

    5 stars

    Timothy R

    Date: 05/25/2023

    ******* was courteous and knowledgeable. We appreciate her professionalism, and her love of dogs!

    A.B. May

    Date: 05/29/2023

    We love dogs! Thank you for recommending us, Timothy!
  • Review fromBrogan M

    Date: 05/25/2023

    5 stars
    AB *** installed a new furnace and A/C at our 4plex earlier this month and did an excellent job; professional, clean, quick (brought about an 8 person crew), and respectful. System has been great but some of the ducts to our other system started falling when A/C kicked on last week. Within two days, AB *** was there and fixed them for free in case they bumped them while installing our new system. Well continue to use AB MAY for all of our future HVAC needs while they may not be the very cheapest, the quality of work pays for itself immensely.
  • Review fromSusie N

    Date: 05/24/2023

    5 stars

    Susie N

    Date: 05/24/2023

    Great service from office staff, service advisor and installation team. We are extremely satisfied.

    A.B. May

    Date: 05/25/2023

    Great to hear, *****. Thank you!

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