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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.23

Average of 377 Customer Reviews

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Review Details

  • Renee M

    Date: 12/31/2022

    This is a fantastic company. I love the idea of the cameras. They got my order to me fast and were great about telling me that there was going to be a delay because of the weather. Most companies dont care. Thank you again for helping my family and i

  • Carol R

    Date: 12/28/2022

    Ordered a Dot Com Product camera before Christmas for my husband. He opened it at Christmas and determined it would not work with our WiFi. Called and requested a refund and they refused claiming they only have a 30-day guarantee. This is a technicality that demonstrates NO commitment to customer service or satisfaction. Buy from Dot Com Product at your own risk.

  • William S

    Date: 12/26/2022

    Lots of great options. The cameras we bought were great.

  • Mike W

    Date: 12/24/2022

    I give the company 5 stars for service, but 1 star for the particular product I ordered, which averages out to 3 stars. I ordered their light-bulb shaped security camera. Didn't like the idea of having it connected to the so called "cloud", being that the product is of mainland ***** origin (there's enough negative news about TikTok's security issues). In the ads we were told that we didn't have to connect to the "cloud", but when I got to that part of the installation process, couldn't get beyond that point. Kept getting prompts that I should really accept the service. I, therefore, returned the product. The customer service person at the other end of the telephone line was courteous, professional, abd didn't try to dissuade me from returning it. I also received plenty of emails informing me of the status of my original order and when returned product was received and refunded.

  • Glen T.

    Date: 12/24/2022

    The security camera is something I felt I really needed and the $50 reward card at $14.95 a month is a great deal.

  • Sam S

    Date: 12/23/2022

    Do not buy from dotcomproducts. they add charges to your order after you agree to the final cost of a product. They claim not to be able to find your order, name, address, or even if you placed an order. The only way i found that they were shipping was a tracking number through paypal. I have disputed the extra charges through paypal with no outcome at this time. i wouldnt give them 1 start but I have to

  • Celeste A

    Date: 12/23/2022

    Couldn't give zero stars!Decided against ordering. They literally call 5 times a day!! Each time I declined the order request and have advised them to not contact again. They continue to be harassing! DO NOT GIVE YOUR TELEPHONE NUMBER TO THEM!!

  • Alan H

    Date: 12/20/2022

    Would like it better if it was made in ******* but the security camera operates very well. My only dislike is the sound. It makes when someone approaches the door. I live in a condo and it is annoying to people that live next to me. Also, it will pick up any movement in the complex which is good, but I also get about 50 notifications a day. You need to be able to adjust the sensitivity, and to turn off that loud sound when someone approaches the door. I need that sound to be on my phone or in my condo instead of outside.

  • Sara N

    Date: 12/20/2022

    I finally received the light bulb cameras that were ordered. No mater have I tried they would not hookup with house internet not with my phone. I would like to return them. If the product would work ,it could be a good idea. But, as I said, i could not get the product to hookup nor could others in my family get the product to work properly.

  • Wendy S

    Date: 12/19/2022

    So far I am enjoying the rewards offers but still getting familiar with it all.

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