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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.23

Average of 377 Customer Reviews

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Review Details

  • Kimberly P

    Date: 12/08/2022

    I received the two cameras I purchased and so far they work as advertised.

  • Dale L

    Date: 12/08/2022

    Bought 4 bulb cameras. Two didnt work right off. Contacted software vendor for support and found out that these cameras were not the ones sold by the app provider. ***************** are a cheap knockoff. They sent me two replacement cameras. Got them setup then needed to move them and then they stopped working. Same problem as the original bad ones. They go thru their start up but never give you the two peeps telling you they are ready to connect to the network. Also while working I found that the lost network connectivity more than once. Out of the 6 cameras I have received from them I only have two still working, for how long is questionable. Cant recommend their product.

  • Jeanne B

    Date: 12/06/2022

    When they started sending me sketchy emails and leaving voice mails I got nervous and checked this site. Glad I did. It probably is a scam but I called them within 24 hours and they cancelled the order and issued a full refund. I guess they knew that my next call was going to be to **** to stop the payment so it would be a waste of time not to cancel. Thanks to everyone posting comments here, I was able to avoid losing money and a **********.

  • Penney G

    Date: 12/06/2022

    Good service and follow up. Love the product. Set up was fairly easy.

  • Tika W

    Date: 12/04/2022

    These people are a joke I have still not received my package and I've had three charges come out of my bank account which I only purchased one camera

  • Wesley B

    Date: 12/02/2022

    I have not received products CT from this company that I've paid for over a month ago. Now they are screwing me around at their customer service. Telling me they cannot issue a refund if I don't send the product back. I never asked for a refund, I wanted the product but now they've made this great catch 22 for themselves by telling me in every email they cannot refund with our product being returned. I have emailed them everytime to say I have no product. It feels like a strategy they are using to avoid really helping me.

  • Dan Y

    Date: 12/02/2022

    Be careful about this online company. I was told the Solar light that I bought online can be shipped in 1 to 3 business days, while I have not received it after more than two weeks. And the price is more than 100% higher than ******.

  • Mary G

    Date: 12/01/2022

    This is the worst company I have ever dealt with. I have a defective camera with no support to get it working. No one has ever answered the phone in customer service. I hung up and really called back to speak with technical support only to be told I would need to be transferred to customer service, but, at least, it wasn't a long wait.

  • Naomi B

    Date: 12/01/2022

    DO NOT PURCHASE from this company. They do not allow you to return items. I purchased 3 light bulb cameras. I wanted to return 2, unused in the original packing since you cannot use your outlet anymore for lighting anything. They said unless it was damaged or not working I cannot return. So basically you have to damage it to return it - unbelievable. I have not heard of any company that does not allow you to return an unopened, perfect condition item. Wish I could give 0 stars.

  • Edwinna H.

    Date: 11/29/2022

    I ordered a product from these people. Ive been waiting three weeks and no package. I believe they are fraudulent and Im just going to turn it over to the fraud department at my bank.

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