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Business Profile

Auto Service Contract Companies

SureGuard USA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Service Contract Companies.

Reviews

Customer Review Ratings

1.43

Average of 46 Customer Reviews

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Review Details

  • Tracey S

    Date: 06/25/2025

    This is no the correct information and please review me from the mailing list.

    SureGuard USA

    Date: 06/26/2025

    Ms. Singleton,

    Per your request, you have been removed from our mailing list and will no longer receive any communication from SureGuard USA. We appreciate you reaching out with your concern. We rely on consumer feedback in order to maintain excellence!

    Administration

  • Thomas C

    Date: 06/25/2025

    Ive received 3 letters in the last 2 days for a car I dont own. I tried calling to get off the mailing list only to have an extended hold time before I hung up

    SureGuard USA

    Date: 06/26/2025

    Mr. Chandler,

    We apologize for any frustration or confusion our mailer may have caused. Per your request, you have been removed from our mailing list and will no longer receive any communication from SureGuard USA. We value your feedback. Thank you for forwarding your concern.

    Administration

  • Rick R

    Date: 06/23/2025

    Unsolicited miss leading mail. Will not stop contacting me. Deceptive advertising acting as though you applied and were approved for a car warranty.

  • Boo T

    Date: 06/23/2025

    ************. Scam mail. Scam scam scam scam scam scam

  • Kenneth S

    Date: 05/29/2025

    I recently bought a used car and also extra warranty from a reputable dealer locally. I received a letter in the mail instructing me to call this number to validate my policy. I called the number and received an agent which said the dealer cannot sell a warranty. He was very rude and I told him I would check with the dealer. He would not let me get a word in as he was consistantly talking. I figured that this was a scam call. I didn;t give him any information over the phone but finally hung up.

  • Lissette O

    Date: 05/16/2025

    PLEASE remove me from your mailing list! I continue to get mail and calls regarding a car I have NEVER owned. This is scammy & incorrect information. I have never done any business with or reached out to this company!

  • Michael F

    Date: 05/09/2025

    High-pressure *** basically cornered me into a quick decision with no time to actually consider the purchase before he already processed the payment. I don't want or need this kind of "customer service." They take your money, but won't cover any ***airs for 30 days!

  • Melissa M

    Date: 04/30/2025

    i just got a new vehicle and their letter is talking about how the price of labor for vehicle repairs is going up because of tariffs, and i'll be affected by it. certainly, tariffs may affect the cost of cheap parts from *****, or authentic parts from *****... but that's not going to affect the cost of the time and energy of an american mechanic. THERE ARE NO TARIFFS AGAINST A GUY NAMED *** WITH GREASE ON HIS HANDS IN HIS LOCAL GARAGE. it's also saying that tariffs will affect roadside assistance, towing, or rentals. I'M SORRY, I AM NOT GOING TO BE TOWED FROM AN AMERICAN IF I HAPPEN TO BE IN *****. the entire letter is nonsensical and trying to use fearmongering politics as a call-to-action. they *even* sent out cards that i can cut out with a vehicle type listed as "pending".i didn't fall off the turnip wagon yesterday.

  • Joseph C

    Date: 04/01/2025

    They continue to bother me about a car I just got 2 weeks ago. I don't need their help, I don't want their help. Remove me from your mailing list and please stop mailing me anything.

    SureGuard USA

    Date: 04/03/2025

    Mr. ************ at SureGuard USA apologize for any inconvenience our mailer may have caused. You have been removed from our mailing list as of today, and will no longer receive any communication from SureGuard USA. We value your feedback, thank you for reaching out with your concern. -Administration

  • Andrea V

    Date: 02/27/2025

    I have received in the mail numerous letters from SureGuard USA soliciting urgent money for warranty protection on a car owned by someone with my own name.
    A big red flag immediately waved for two reasons:
    > Nobody else shares both my name and any mailing address.
    > This company was not showing any VIN for the vehicle mentioned.
    Without a vehicle identification number and other positive descriptions, go straight to BBB.
    Thank you BBB. If I must give any stars to SureGuard USA, lets give "em one for answering any compaints.

SureGuard USA is NOT a BBB Accredited Business.

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