Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Photo Finishing

Inter-State Studio & Publishing Co.

Headquarters

Reviews

This profile includes reviews for Inter-State Studio & Publishing Co.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Inter-State Studio & Publishing Co. has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 22 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJed S

      Date: 10/23/2022

      1 star
      This company handle all of the school pictures for ****** Public schools. I have not been happy with the school pictures for 3 years. I even had retakes done. Instructing my son to tell the person to tell ajoke or a phrase to to a natural smile. They did not I asked my son what they say to him and he said. It's just. "Smile, sit up straight" For 3 years not he has had a completely fake smile. Now seeing this why can't the person say something to get the child to smile naturally?? It's ridiculous. It's real easy to spit a fake smile!! Do tye people not have any experience working with children?? Or do they just bark orders to get their job done to collect a paycheck. Because it seems they do not care anything about quality!! Or is that a addition charge like everything else? Cannot be someone who appreciatessmd cherishes their job to do a quality job for the students and parents! It's ludicrous when they see a child having a fake smile they cannot say something to help!! I contacted company and all they sayis well weee sorry YOU do not like the picture! There are rules we have to follow Is being a decent human being in the rule book for doing a quality job?? All they are is full of excuses for everything and make it out to by my fault because of their work It's ludicrous These people need to have some training instead of having the mentality of hurry up so we can get done any leave. That's all it seems like they want. Snap a quick picture and make money with zero remorse about quality of products. I WOULD NOT RECOMNEND THIS COMPANY TO TAKE ANYONE PICTURE OF ANYONE!! Because they DONOT CARE. They are only worried about making money and NOT quality of their product or service!!!
    • Review fromMaricel E

      Date: 10/08/2022

      1 star

      Maricel E

      Date: 10/08/2022

      This inter state studio is like a scam! I paid for my sons school picture for $30 then they just send my sons picture package in his school that the envelope only contains a photo statement! But the digital photo is not there or its missing! I contact them by email many times they dont respond! Even the school contact them but theyre not responding! I emailed them again asking them for a refund! They emailed me saying that the photo statement contains a digital download code! That it means we are the one who will download the digital photo and print it out! What a scam! Why were the one to download the digital photo and print it out! I paid for it and I want my sons photo or give our money back!

      Inter-State Studio & Publishing Co.

      Date: 10/10/2022

      We have added the digital image to the Customer's account and the original order has been refunded.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.