Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

SS&B Heating & Cooling, Inc

Reviews

Customer Review Ratings

4.88/5 stars

Average of 122 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLinda H

    Date: 02/11/2025

    5 stars

    Linda H

    Date: 02/11/2025

    **** *** was very knowledgeable and found the problem. Not good for us but we figured sooner or later.....Thank you for prompt service.

    SS&B Heating & Cooling, Inc

    Date: 02/19/2025

    Thank you, *****! We appreciate your kind words about **** ***. While were sorry the news wasnt what you were hoping for, were glad he was able to diagnose the issue for you. If you have any questions or need further assistance, were happy to help. Thank you for choosing SS&B Heating & Cooling! ~ The SS&B Heating Team
  • Review fromKim K

    Date: 02/06/2025

    5 stars

    Kim K

    Date: 02/06/2025

    Dakota Parker and the technician with him were great! They were prompt, professional, humorous, and efficient. I will definitely use SS&B again. Thank you!

    SS&B Heating & Cooling, Inc

    Date: 02/11/2025

    Thank you, ***! We're so glad to hear that Dakota ****** and our technician provided a prompt, professional, and enjoyable service experience. We appreciate your trust in SS&B Heating & Cooling and look forward to helping you again in the future! ??Let us know if there's anything else we can do for you! ?????
  • Review fromAllen L

    Date: 02/04/2025

    5 stars

    Allen L

    Date: 02/04/2025

    Ron was very professional and thorough. It is nice to know you can call a service and they will be responsive.

    SS&B Heating & Cooling, Inc

    Date: 05/22/2025

    Thank you, ********! Were so glad to hear that *** provided professional and thorough service. It means a lot to know you felt supported and that we were responsive to your needs. We truly appreciate your kind words and the opportunity to assist you. The SS&B Team
  • Review fromJames R

    Date: 01/20/2025

    5 stars

    James R

    Date: 01/20/2025

    Awesome company .. they fixed my heat on the coldest night of the year ... when other company's failed, SS&B saved myself and my Yorkie from freezing
    Thank you thank you

    SS&B Heating & Cooling, Inc

    Date: 01/29/2025

    Thank you, *****! We're so glad we could help keep you and your Yorkie warm when it mattered most. We appreciate your kind words and are always here when you need us! The SS&B Team
  • Review fromCHERYL W

    Date: 01/08/2025

    5 stars

    CHERYL W

    Date: 01/08/2025

    ******* ******** did a super job checking out our system and filters. He explained everything very well and we hope to see him again when it's time to be checked again. Very pleasant young man.

    SS&B Heating & Cooling, Inc

    Date: 01/14/2025

    Hi ******,Thank you so much for your kind words! We're thrilled to hear that ******* did a great job checking your system and explaining everything clearly. Providing top-notch service with a personal touch is something we take pride in, and we're glad you found ******* to be both knowledgeable and pleasant.We appreciate your continued trust in SS&B Heating & Cooling and look forward to seeing you again at your next service. We'll be sure to let ******* know how much his work was appreciated!~ The SS&B Team
  • Review fromMARGARET C

    Date: 01/08/2025

    5 stars

    MARGARET C

    Date: 01/08/2025

    **** *** did a great job - he was prompt and very efficient and very thorough explaining everything. I would definitely call SS&B again if needed.

    SS&B Heating & Cooling, Inc

    Date: 01/14/2025

    Hi ********,Thank you for sharing your experience! We're so glad to hear that Ayo provided prompt, efficient service and took the time to explain everything thoroughly. Your feedback means a lot to us, and we're happy to know you'd call SS&B Heating & Cooling again when needed.We'll be sure to pass along your kind words to Ayo. Thank you for choosing us, and we look forward to serving you again in the future!~ The SS&B Team
  • Review fromKelly K

    Date: 01/01/2025

    5 stars

    Kelly K

    Date: 01/01/2025

    They are very professional and knowledgeable! I've been using them since 2015 and have never had any issues with them!!!

    SS&B Heating & Cooling, Inc

    Date: 01/14/2025

    Hi *****,Thank you so much for your loyalty and continued trust in SS&B Heating & Cooling since 2015! Were thrilled to hear that our team has consistently delivered professional and knowledgeable service. Your kind words and long-term support mean the world to us, and were grateful to have you as part of the SS&B family.We look forward to continuing to serve you for many more years to come!~ The SS&B Team
  • Review fromThomas S

    Date: 11/27/2024

    5 stars

    Thomas S

    Date: 11/27/2024

    Our technician, Alex was a very pleasant young man and very thorough. Excellent service from SS&B as always!

    SS&B Heating & Cooling, Inc

    Date: 12/10/2024

    Thank you, ******, for your kind words! Were delighted to hear that **** provided thorough and pleasant service. Your satisfaction is our top priority, and we appreciate your continued trust in SS&B. If you need anything else, feel free to reach out!~ The SS&B Team
  • Review fromChris S

    Date: 11/21/2024

    5 stars

    Chris S

    Date: 11/21/2024

    Fast, dependable, and very knowledgeable. Dakota knew exactly what to do to fix our problem. Very friendly. Would highly recommend!

    SS&B Heating & Cooling, Inc

    Date: 12/10/2024

    Thank you, *****, for your kind words! Were delighted to hear that Dakota provided fast, dependable, and knowledgeable service, and that he was able to promptly resolve your issue. Your recommendation means a lot to us, and were here whenever you need us!~ The SS&B Team
  • Review fromRick W

    Date: 11/06/2024

    5 stars

    Rick W

    Date: 11/06/2024

    Always awesome service ! Great customer service and friendly service team.

    SS&B Heating & Cooling, Inc

    Date: 11/11/2024

    Thank you, ****! Were thrilled to hear that you had a great experience with our team. Your kind words mean a lot to us, and we look forward to serving you again. ~ The SS&B Team

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.