Reviews
Customer Review Ratings
Average of 156 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMelvin A
Date: 08/05/2023
1 starMelvin A
Date: 08/05/2023
I agree with ********** below everything she said is exactly what happened to me and my wife. We got a flyer for a free 8 day/7 night cruise with complimentary air, When i got there i had to press the issue of when am i getting that. They didn't want to talk about that, Also we had to pay for parking for the presentation. When it was over and the pricing was just like **** said they couldnt get us out quick enough. The flyer also said we would get a food voucher for $100, How they do it is you get an email later for the food you get $25 coupon a month for 12 mos to restaurants that will charge you 300 a meal....umm no thanks and for the cruise its not 8 days/7 nights its 3 ,,4, 5 days but you have to pay a million fees etc. OR air fair, and you have to pay to book, OR 3 day 2 night stay at a 3-5 star hotel OR 8 day/7 night at a " luxury" condo. How can a 3 star hotel be luxury. SCAM SCAM SCAM. then when i was leaving they had litte pieces of candy they were putting out on table, i was like do you mind if i get another he was like yes, I took it anyway then said charge it to rsi savings, he was like well i won't get my complimentary trip...GRADE A JERK....sales guy was at ********************************************************************************** 330 ON 8/4.RSI Vacations
Date: 08/09/2024
Please see our response to **********'s review which ************** referenced in his review. We have copied that response here...First and foremost, RSI Vacations is not a scam. RSI Vacations (RSIVacations.com) is a business-to-business provider of private-branded leisure lifestyle and travel benefits programs. We provide travel fulfillment services for our clients and their subscribing members. (We conducted a thorough search of our database and can confirm **************** is not a member.) We do not sell anything to the general public, and we do not participate in any of the following: * We do not conduct sales seminars * We do not solicit individuals to attend sales seminars * We do not send solicitations by mail to attend sales seminars * We do not call individuals to attend sales seminars Our clients have a contractual relationship with us for whom we provide travel and travel fulfillment services for their members. RSI Vacations and our clients are separate and distinct companies that are owned by unrelated principals. Again, RSI Vacations was not involved in the membership sales process and had nothing to do with **************** experience. We would like to know which of our clients is misrepresenting themselves to be RSI Vacations in their presentations. If **************** has this information and would like to provide it to us, we can then address this issue with the client conducting the Travel and Cruise Showcase referenced in her review.Review fromLori M
Date: 07/07/2023
1 starLori M
Date: 07/07/2023
RSI Vacations - TOTAL SCAM! My husband and I received a flyer in the mail inviting us to attend the 2023 *************** Showcase. In exchange for our time and opinion you will receive a complimentary 8 day/7 night cruise to your choice of ****** or ************* including complimentary airfare from most major international airports. We were suspicious, but thought we would attend and listen. Upon arriving we were asked to fill out a general form about our travel interests and then brought in to a room to talk to a representative about what this is. He stumbled through a series of canned, made up stories of how we could save 40-70% off all of our travel, restaurants, buying appliances, etc. He said it is all right here on the "app". Never showed us the app and couldn't even use his phone without struggling. Then a woman came to the front of the room and presented a Powerpoint about the travel savings we could get. First it was mentioned that it would only cot $299 per year for the membership. Then at the end of the presentation...the price is $12,995, but we could get it for $9,995 then it was suddenly $3,995. Amazing how the price could just drop! There were no business cards with RCI indicated on them, no flyers or pamphlets. Same SCAM that ***** referred to in his review of this. Creepy sales people, no real information, where is your money going? They expected people to just drop thousands of dollars to people and a company that is not even findable. The minute we told our salesperson we were not interested, he escorted us out of the room where everyone was and tried to give us a phone number for his boss. There was also NO mention of the free cruise or other free gifts promised on the flyer. Don't waste your time on this. Very unprofessional. Needs to be investigated and stopped. I am sure there are many individuals that are scammed by them.RSI Vacations
Date: 07/11/2023
Thank you for informing us of the review submitted by **************** regarding our company. Unfortunately, **************** has mistaken our company for another and we would like to know what company actually conducted the presentation she attended. First and foremost, RSI Vacations is not a scam. RSI Vacations (RSIVacations.com) is a business-to-business provider of private-branded leisure lifestyle and travel benefits programs. We provide travel fulfillment services for our clients and their subscribing members. (We conducted a thorough search of our database and can confirm **************** is not a member.) We do not sell anything to the general public, and we do not participate in any of the following:* We do not conduct sales seminars * We do not solicit individuals to attend sales seminars * We do not send solicitations by mail to attend sales seminars * We do not call individuals to attend sales seminars Our clients have a contractual relationship with us for whom we provide travel and travel fulfillment services for their members. RSI Vacations and our clients are separate and distinct companies that are owned by unrelated principals. Again, RSI Vacations was not involved in the membership sales process and had nothing to do with **************** experience.We would like to know which of our clients is misrepresenting themselves to be RSI Vacations in their presentations. If **************** has this information and would like to provide it to us, we can then address this issue with the client conducting the Travel and Cruise Showcase referenced in her review.Review fromJustin H
Date: 05/09/2023
5 starsBecause of RSI Vacations and Avalon Resorts I am able to take my son on great resort vacations at a very low cost. I am a single father with an 11 year old and my money has always been tight. I have attended timeshare presentations and they always ask for $20k to buy and over $1k a year to use. With RSI and their club they provide, I can take my son to those beautiful timeshare resorts for only a few hundred dollars a week. After years of doing this it makes me so happy to be able to provide great vacations for me and my boy at a fraction of the cost. Thanks for everything.Review fromCarol M
Date: 04/26/2023
1 starCarol M
Date: 04/26/2023
My husband and I attended a presentation given by Avalon vacation resorts from ********* Beach ** and they were representing RSI Vacations located in **. Just wanted you to know they did not provide anything with the name of the company on it. No business cards, no physical papers with the name of location of these companies. We sat thru the presentation and were promised " 2 complimentary round trip airline vouchers including (2) two nights at one of over **** Marriott's *******, Hilton's. The value of the voucher is $1089, plus a bonus $100.00 dinner voucher good at over ****** restaurants.SCAM no gifts awarded. I will contact the Attorney general's office to report this behavior. I liked the idea of the company and the travel at wholesale rates, but when it came time for some REAL info about the company, well it was all smoke and mirrors. SHAME on you folks want to travel again no need to SCAM them. SO GLAD WE WALKED AWAY, AND DODGED THAT BULLET.RSI Vacations
Date: 07/03/2023
Thank you for contacting us regarding Ms. ********* review. Ms. ********* complaint is actually with our client Avalon Vacation Resorts and appears to be a marketing issue. We have contacted ****** regarding this matter to have them address Ms. ********* review. RSI Vacations (RSIVacations.com) is a business to business provider of private-branded leisure lifestyle and travel benefits programs. RSI Vacations provides travel fulfillment services for our clients and subscribing members only. We do not sell anything to the general public, and we do not participate in any of the following:* We do not conduct sales seminars * We do not solicit individuals to attend sales seminars * We do not send solicitations by mail to attend sales seminars * We do not call individuals to attend sales seminars Our clients have a contractual relationship with us for whom we provide travel and travel fulfillment services for their members. RSI Vacations and our clients are separate and distinct companies that are owned by unrelated principals. Again, RSI Vacations had no involvement in the membership sales process and had nothing to do with the vouchers ******************** has described.Review fromScott W
Date: 04/23/2023
1 starScott W
Date: 04/23/2023
RSI VACATIONS "TRAVEL & CRUISE SHOWCASE 2023!" SCAM We got this letter in the mail ******* RSI vacation reviews I attached it to my review) of this sham outfit of a company. They try to reel you in, telling you you've won a free cruise or destination vacation or whatever other c*** some "genius" of a marketing person wrote up.I think my wife and I were the only ones alert to the scam. Here were the obvious red flags:(1) The letter we received had no travel agency listed. A little suspect, ya think??!!Just a letter signed by a ******************* (2) The location of the *************** Showcase 2023 hard to find. No signage, no directions. (3)The place had a strange vibe. We were probably the only ones that noticed the odd setup: Behind each couple's desk, sat a chair faced perpendicular. It was a "subtle" sign as if to keep" you from leaving the room.(5) The presenter seemed nice. Not as "polished" as I expected. But "good enough" to ******* the avg person. (6) He showed random slides with no proof of backing his claims. Like watching the My Pillow guy show claims of "voter fraud" from anonymous screen shots. Here's an idea: provide a PowerPoint of your presentation to every attendee LOL!(7) He spoke about the exclusive membership. Mentioned the $299 fee. It wasn't until the end that he slipped in the $9,995 price!! He primed the audience for this moment! And offered a "limited time only" $2000 discount if you signed up there and then.(8) After, a lady escorted us to a room. We sat. She wrote the $10k figure down. I almost burst out laughing! She cut it to $4,000! Was going to lower it more to $400? $40? IT WAS ALL A SCAM!!!No one at RSI had biz cards. Hmmm...We left. Got home. Roasted some s'mores and threw the bogus cruise vacation letter and "gifts" into the fire! Here's the kicker: RSI pretended they don't know the company that sent us this letter for the "free cruise!" LOL!!! Karma's a Bitch!RSI Vacations
Date: 07/03/2023
Thank you for contacting us regarding Mr. ******** review. Unfortunately, it appears ****************** has mistaken our company for another. RSI Vacations (RSIVacations.com) is a business-to-business provider of private-branded leisure lifestyle and travel benefits programs. We provide travel fulfillment services for our clients and their subscribing members. We do not sell anything to the general public, and we do not participate in any of the following:* We do not conduct sales seminars * We do not solicit individuals to attend sales seminars * We do not send solicitations by mail to attend sales seminars * We do not call individuals to attend sales seminars Our clients have a contractual relationship with us for whom we provide travel and travel fulfillment services for their members. RSI Vacations and our clients are separate and distinct companies that are owned by unrelated principals. Again, RSI Vacations had no involvement in the membership sales process and had nothing to do with Mr. ******** experience.We would like to know which of our clients is misrepresenting themselves to be RSI Vacations in their presentations. If ****************** has this information and would like to provide it to us, we can then address this issue with that client.Review fromWayne R
Date: 11/16/2022
5 starsWayne R
Date: 11/16/2022
RSI Vacations is an incredible concierge service. Agents right here in ***************** to handle everything for you. My best trip was to ******!!! Fantastic savings!!!RSI Vacations
Date: 11/16/2022
Thank you Mr. *** We are pleased to know your experience has been rewarding. We look forward to assisting you with your next booking.
RSI Vacations is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.