Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Take 5 Oil Change has 340 locations, listed below.

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  Take 5 Oil Change

  440 S Church St STE 700 Charlotte, NC 28202-2059

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  Take 5 Oil Change

  4030 Monroe Rd Charlotte, NC 28205-7706

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  Take 5 Oil Change

  1836 W Mallard Creek Church Rd Charlotte, NC 28262-2303

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  Take 5 Oil Change

  714 Cassat Ave Jacksonville, FL 32205

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  Take 5 Oil Change #142

  8890 Darrow Rd Twinsburg, OH 44087

Review Details

• Review fromJocelyn G

  Date: 05/02/2023

  1 star
  I have been calling countless numbers to try and reach an actual human being to get someone to rectify the damages these people have done to my car from a pisspoor oil change. Only the car wash section answers and they refuse to get you to a supervisor and all other lines of contacts never get responded to. This is unacceptable. NOBODY should ever take their cars to this company. I have to pay to have my car repaired while still fighting for my money back from the actual company. A JOKE

• Review fromShasha R

  Date: 04/10/2023

  1 star
  Take 5 ********** ************* location district Manager ******* is racist. She tries to cover up wrong doing for her employees. Her employees are big liar don't know how to probably do oil changes, put wrong oil in my car and don't want to take responsibility! If you can't afford to take a loss or few why start the business! Your staff is horrible! If it was your car you would want Justice! Just rude nasty liars!

• Review fromHope J

  Date: 04/06/2023

  1 star

  Hope J

  Date: 04/06/2023

  Take 5 has messed up my car 2 times now. They have put the wrong oil in my car now the motor is knocking. I have went to COLLEGE RD IN ***** ** FOR A LONG TIME. I tried to get Corporate number they refuse to give it to me. THEY THINK THEY CAN GET AWAY. IF ANYONE CAN HELP ME WILL DEARLY APPRECIATE IT. I have been giving them my $$ just for them to be this nasty to me !! I DONT UNDERSTAND HOW THEY COULD BE LIKE THIS HELP !!

  Take 5 Oil Change

  Date: 04/08/2023

  Customer drives a 2014 ***** Impala according to her invoice for service on march 21st. The correct oil was used. The 2014 ***** Impala with the 2.5 cylinder motor requires 5W20 synthetic and that's what was used. I will be more than happy to provide the customer a copy of the invoice. Please contact customer service at ****************************************** to receive a copy of the service invoice.

• Review fromThomas F

  Date: 04/06/2023

  1 star
  On March 19, 2023 I had service at **** ***************, ************* ** ***** location and they damaged my vehicle. After the oil change, they damaged the skid plate. They forgot to put some of the screws back in place. The skid plate ended up hanging down and got damaged. I went back to "take 5" and they admitted the mistake and attached the plate back. It fell again while driving. I went to their location with an estimate of the damages and they told me it is my word against theirs now and refuse responsibility. They claimed then that the skid plate was already damaged and zipped tied when they service the car, even though I was not informed of any previous damages at any time during or prior to service. Previous oil changes have also been done at Take 5.

• Review fromTimothy L

  Date: 04/01/2023

  1 star
  After getting my car serviced at Take 5 for years, the oil filter housing needed to be replaced because of over tightening and stripping the cap. I took it to a dealership to have it replaced at a cost of $300. After no resolve or even hearing back from the manager and corporate I am very disappointed and can't even speak to anyone at the company regarding this because none of my messages are returned.

• Review fromTerry F

  Date: 03/31/2023

  1 star
  Some girl there didn't thread the oil filter right on my wife's car. She drove around not knowing the oil was pouring out and the car is now ruined she also said the woman there was extremely rude to her. People like that don't deserve to even have a job.

• Review fromShelley B

  Date: 03/24/2023

  1 star
  They charge about $40 more than anyone else around and they tell you wait in your car it'll be 10 minutes I was there today spent $90 for a synthetic blend oil change and I was there a good 40 minutes and I don't know they were doing something to my car that I did not hear them doing to anybody else's I got really overcharged and it really sucked I will never ever go there again and I will never recommend them to anybody else

• Review fromAmanda I

  Date: 03/09/2023

  1 star
  I went and got an oil change.they charged me 100 and 2 days later my engine started leaking oil so bad I had to have almost **** worth of work done to it. They didn't fill any of my other fluids in which come to find out my radiator had cracked from the pressure of the oil and another 600 worth of damage was done. I called them and they completely ignored my call for almost 2 weeks. Not returning my call when I left multiple messages with their answering service. They gave me the excuse that my car was old. My car didn't have a leak when I went in and when I came out oil was pouring out from the gaskets. I had no fluid in my over flow for my radiator. My windshield wiper fluid was completely empty and my tires were filled toooo much and my windshield was not clean. I gave them ***** for doing damage to my engine and I was completely floored by the manager and employee smelling of this pungent odor. Laughing and not paying attention to me and talking about other things instead of paying attention to giving me an oil change with the services I was paying for. This is a place where I have had no is***s from other locations but the one on hwy 22 in ************** was horrible. If I had the money to *** them I would. At another location they broke off my dipstick in my engine in which I had to pay 30 and get another one. They gave me the excuse that it was dry rotted. All of these locations need to have everyone retrained. The 5 minute oil change will do damage to your engine because they rush through the service and DONT PAY ATTENTION TO QUALITY SERVICE. THEY JUST WANT QUANITITY.

• Review fromDorothy M

  Date: 03/02/2023

  1 star
  Awful, unprofessional, 11/10/22 my 80 yo mother went for an oil change, they forgot to hook her hose back and when she left she was at the traffic light in the middle of traffic and the car wouldn't move. She had to wait an hour until they closed and I sent someone up to the business to tell them that she was stuck because they wouldn't answer the phone. Charged my mother for the most expensive oil. They eventually came, hooked her hose and promised a refund to her. Claimed they sent a check to the wrong address, it wasn't cashed because it never reached my mom. Contacted corporate in January 2023, they asked for a good address, but never re-sent the check. If you find yourself going there, please go somewhere, anywhere else because they are rip offs and it's a shame how they get over on the elderly/women.

• Review fromJenna H

  Date: 02/18/2023

  5 stars

  Jenna H

  Date: 02/18/2023

  Incredibly impressed with both Manager **** and technician *** at your #*********************************** location in *********, **. In less than 10 minutes, I can confidently say they managed to gain me as a new "long-term" client. After my experience, I could never go anywhere else again. Lightning speed efficiency aside, they were extremely knowledgeable, took the time to explain things to me in a manner I could comprehend, made recommendations that made sense, proactively solicited me for any questions all while having an overall neighborly demeanor and even offered me water while I wait. I went there intending to simply get an oil change but due to the amazing individuals at this location, I sprung for some extra services leaving with a new air filter and a back wiper blade. Glad I did because when my old filter came out of my 2016 Jeep it was clear it was way overdue, infact it had never been replaced since manufacturing. This location is on an elevated level of quality excellence. It's a rarity to truly feel valued and appreciated as a client by any company but they accomplished this in mere minutes. I have 100% trust in the management and technicians at this location...and that's priceless. To say they exceeded my expectations is a grave understatement.

  Take 5 Oil Change

  Date: 11/08/2024

  Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!