Business Profile
Auto Lube
Take 5 Oil ChangeHeadquarters
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Reviews
This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.9/5 stars
Average of 282 Customer Reviews
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Review fromFelicia E
Date: 03/11/2025
5 starsFelicia E
Date: 03/11/2025
I wanted to take a minute to recognize an employee/experience. I came in on Saturday and was helped by ********. She was so professional, explained everything and didn't try to sell me anything I did not need which was a refreshing change. As I was leaving another employee wished me a good day as well.I appreciate your employees and the experience.Take 5 Oil Change
Date: 03/14/2025
*******, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review fromDanielle L
Date: 03/10/2025
5 starsDanielle L
Date: 03/10/2025
***** on 34th St N saved the day for me!!! Take 5 should know what an outstanding employee they have in him!! He's knowledgeable,honest and hard working. I observed his work for about an hour,yes. But in the hour, he serviced 3 cars with the help of 1 other associate..I watched him though,answer questions work and clean up..All things done super efficiently with a confident ease!!Take 5 Oil Change
Date: 03/11/2025
********, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon! We will make sure to reach out to the team and give ***** the recognition he deserves for the amazing service he provided.Review fromyvette w
Date: 03/03/2025
5 starsyvette w
Date: 03/03/2025
it was a pleasure to do business with this establishment the young men who assited us were professional and courteous. We will do business here from now one. Way to go guys honestly we were so impressed with the service. This was the central location on *********************, if you need a place to get your oil changed give them a try.Take 5 Oil Change
Date: 03/04/2025
******, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review fromSarah G
Date: 02/27/2025
5 starsSarah G
Date: 02/27/2025
I am a frequent customer at the ****************** at the corner of ***************** and *************** in ****************/**********. I have always had incredible customer service there and nothing but a good experience. This time a young gentleman really stood out with such manners and hard work and I'd like to have him recognize. His name is Topher. Both he and the other gentleman working this morning had such great attitudes, despite the miserable cold weather. I'm personally so grateful for these people and the light they shine on their customers, particularly in this day and age of short-fuse tempers and grumbling.Blessings,*****Take 5 Oil Change
Date: 03/04/2025
*****, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review fromChris K
Date: 02/26/2025
5 starsChris K
Date: 02/26/2025
I was traveling from ** with my family last week in *************. Something was very wrong with my truck. It was previously leaking some oil. The Check engine light came on along with some front end vibrations. Thinking the light may be another oil related issue, on Friday 2/21 I brought it to the ************ (not 100% sure which I can find the receipt if needed either location 306 or 316) for an oil change.While under the truck, ***** (your wonderful employee) took off the skid plate and noticed that my CV boot was failing. Not only did she notify me of the potentially catastrophic failure that I may encounter on my 1100 mile drive back to **, she cleaned the area, she attempted to re-grease the CV boot, took pictures for me, and also gave me some recommendations for local mechanics that can be trusted. I dont want to overstate what occurred, but without her help, if that CV boot/axle failed while driving 85mph+ on I95, things could have gone very very badly for myself, my wife, and my two kids. Luckily, I was able to get into one of the shops she suggested and fixed the issue prior to leaving for ********. According to the mechanic, she may have saved our lives, she certainly saved us from getting stranded for an extended period of time in some random town on 95 as failure was imminent. Part of the reason for writing this letter is I am in upper management at an Aerospace Engineering firm here on ***********. One of my responsibilities here is identifying potential leads, supervisors, and managers within our employee pool. If she worked here, ***** would be on a fast-track for a leadership position. In my 30minute interactions with *****, she has everything you should be looking for in regards to a leadership position. Not only did she do a great job, go above and beyond her duties, but the positive light I now see Take 5 in, and the care she has for her customers is unmatched.Take 5 Oil Change
Date: 02/27/2025
*****, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review fromSteph J
Date: 02/25/2025
5 starsSteph J
Date: 02/25/2025
The Southport ***************** does fast, safe, efficient work every time. They are professional and friendly.Take 5 Oil Change
Date: 02/26/2025
Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review fromS. P
Date: 02/25/2025
1 starS. P
Date: 02/25/2025
This is what happened to my mother. She was 84 years old and had trouble walking, even with a cane. She was on fixed income, and took her 10-year-old car to Take 5 #*** (*******) for an inspection on 08/13/2024. She got there right when they opened, and they had her wait about 30 minutes. They took the car for inspection and had it idling for OVER AN HOUR. The *** told her the car passed inspection with no issues, but he was having issues working with the computer (presumably to transmit the data to the State of Texas) and ultimately told my mother that he needed his managers help and he wasnt there yet so she should come back later that day. Again, hes asking an 84-year-old with walking issues after ridiculous wait to come back after having her older car run for over an hour. He gave her the inspection paperwork, but it was marked as failed because it still needed to be successfully submitted/uploaded to the computer. My mother had paid the $25.50 for this non-completed service. My mother then went to her usual place, ********, which is the dealership where the car was bought in 2014. They took care of her as they usually do but in the end she wound up paying for an inspection twice because Take 5 didnt complete the job. All Im asking is for the $25.50 to be reversed on the Amex card. I have called multiple times, emailed the location and corporate office in ********, **. I have yet to hear back. My mother has since passed away. Take 5 doesn't deserve anyone's patronage. Would leave 0 stars if I could.Take 5 Oil Change
Date: 02/26/2025
Good afternoon. We're sorry you had a negative experience with us. We always want our customers to leave our stores happy. If you would like to discuss your concerns, please reach out to us at ************** or ********************************************************************. This team can help submit a claim for you regarding the service issue. I hope we can leave a better impression after our **************** team assists you!Review fromRobert F
Date: 02/18/2025
1 starGot oil change at Take 5 on my *** before I left town for a few months. Son called and said car was leaking small amount of oil on garage floor placed mat under car. Returned to town and took car back to Take 5. There was one franchise closer to me so I went to see if they could check for a small leak. They reported that filter looked OK but thought the o ring might be leaking around drain plug- however they couldn't fix because they didn't do the oil change. So drove to Take 5 where oil was changed and told them the situation. They looked at it - had me *** the engine - said there wasn't a problem - just "excess oil"- whatever that is . Drove home and parked over mat. Next morning more oil drops on mat. Sent complaint to Take 5 customer relations. They put me in touch with the company that handles claims. Spoke with them and communicated that all I wanted was my leak to be fixed or a refund on the oil change. But I'd already waited about 2 more weeks to have response from Take 5 so I took car to *** to get my oil changed. They changed oil and filter for under $70 and when I returned car home and left on mat - surprise,surprise,no oil drops. Sent documentation and comments to Take 5 claims company. - I was told they would deny my claim because I hadn't conclusively proved Take 5 had caused leak. Not sure which is worse at Take 5 - their inability to properly change oil or their inabilty to provide any reasonable response to a customer complaint. Good , fast,cheap usually you can get 2 of those but with Take 5 you're lucky if you get one because they ain't good , they ain't cheap but if you're lucky it might be over quicky.Review fromRobert L
Date: 02/12/2025
5 starsRobert L
Date: 02/12/2025
This was a great experience at Take 5 in *********, **. Both **** and **** were able to get me in and out quickly, and they were professional, friendly, and efficient. Before completing any work, they explained what they were doing and showed me what they were taking out and what they were putting in. I definitely will return for future service.Take 5 Oil Change
Date: 02/14/2025
******, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review fromBruce H
Date: 02/12/2025
5 starsBruce H
Date: 02/12/2025
Fast and dependable service! My car's battery has stopped working! These friendly gentlemen charged up my battery and I was great to go!!!! Cudos!!! Showed me my dirty, outside air filter and I replaced it!Take 5 Oil Change
Date: 02/13/2025
*****, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!
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