Reviews

This profile includes reviews for Atrium Health's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Atrium Health has 70 locations, listed below.

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  Atrium Health

  1000 Blythe Blvd Charlotte, NC 28203-5812

  
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  Atrium Health

  8000 N Tryon St Charlotte, NC 28262

  
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  Atrium Health

  103 Country Club Dr NE Concord, NC 28025-2935

  
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  Atrium Health

  332 Sam Newell Rd STE 2000 Matthews, NC 28105-6566

  
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  Atrium Health

  920 Church St N Concord, NC 28025-2927

  

Review Details

• Review fromLuella K

  Date: 09/04/2024

  1 star
  My relative was discharged in worse condition than when admitted . Physicians did not listen to concerns ! The patient was having difficulty breathing , tremors, shaking, nausea, loss of appetite, irritability, mask- like facial features all side effects of a new drug that he was being given. He also took a cold shower the entire 12 days that he was there . No hot water . Staff very noisy at the nursing station and all seemed to be about their own personal issues .

• Review fromMelissa W

  Date: 08/22/2024

  1 star
  I scheduled a new patient appointment for ***********, ** back in on June 27, 2024. In calling to see if I could reschedule the appointment or if it was okay to keep the appointment, where I have a cold I was informed that I didn't actually have an appointment and even though I had text messages, emails and the Atrium portal I use clearly said I had an appointment, I was told it didn't matter and that I had to actually schedule an appointment, basically AGAIN. I was told that the portal schedules appointments that it shouldn't. I had to wait 2 months for the appointment which WAS scheduled by all accounts but now have to wait an additional 3 months. What bothers me the most is I would have shown up for the appointment and been turned away if I hadn't made this call to them. This is absolutely ridiculous. The "oh well" attitude I received and the fact that Atrium is aware this happens and does nothing is appalling. Unacceptable at every level. I have now changed my provider away from Atrium and will do the same for my husband and daughter. Atrium Health clearly does not care about their clients/patients!

• Review fromKelly S

  Date: 07/22/2024

  1 star
  Will not return. I had spinal surgery #4 4weeks ago. I had a wonderful neurosurgeon whose practice contracts with Atrium. I hate to loss him as my Surgeon but I cannot subject myself to that hospital again. Some of the staff were exceptional but unfortunately many were not fit to be in healthcare. I was there for 5 days and the Surgeon and PAs were top notch but once left to the nurses care everything fell apart. Most were rude and treated me like I was just another nuisance they had to deal with. They were there for the paycheck and it ended there. Medication was almost always very late(hours). They would not listen to my husband or sister when I was having a medical problem and most staff had no interest in answering questions. I thought things would improve after ***** but they clearly have not. Its a shame when a staff member does theyre job and cares and they stand out as your hero for that shift. On a side note, I never had the same nursing team for any of the 10 shifts I was there. I was supposed to stay for 7 days but after 4 days I knew my care would be much better at home with my husband. It was!

• Review fromLarry G

  Date: 07/11/2024

  1 star
  I'm a US Vet. and I had to go to their facility during an emergency. I reported all information needed so that Atrium would get their money. After getting a bill the first time I called the VA and recovered all information needed so that Atrium would get their money. Atrium should had did their part with getting with VA to get paper work in order but they prefer I do their work through my medical issues. Even after the VA had sent payment I continue to receive bills. Many calls later I was able to do their work in getting zero balance. For me I will not go back to this lack of professionalism place.

• Review fromTracey S

  Date: 07/02/2024

  5 stars
  I changed to Atrium 2+ years ago and I have been pleases with the service I've received. Everyone (receptionist, phone rep, in-person, ************** practitioner has always been professional, courteous, patient, and helpful. I appreciate the care they have given me.

• Review fromZandalee K

  Date: 06/28/2024

  1 star
  I have a heart condition, and I went to the ** for emergency help. My nurse told me I was being discriminated against because of my age, but that "it was just part of the system". I'm disappointed that this company not only allows discrimination, but that it is accepted, and even encouraged. I do not feel safe with Atrium. I feel if I continue to receive care from this company, my life will be put in danger. However, there are not many other companies I can go to to receive emergency help in my area. Atrium as a whole has repeatedly neglected my needs, and failed to provide me the the basic care, compassion, and attention I deserve.

• Review fromJudith P

  Date: 06/23/2024

  5 stars
  Atrium Health ICU saved my daughter's life after a suicide attempt several years ago. She was in *** for almost 2 weeks. She then went into ********** Health, for almost another 2 weeks. Everyone was great and she received excellent treatment. She continues to do well. She is seeing a psychiatrist for the first time in about ***** years and this doctor is excellent too!I was in the Atrium hospital a couple years ago. I thought I was having a mental breakdown. Atrium found I had an acute UTI and extremely low sodium. Everyone was great. I was in the hospital about 5 days and they also had me see a tele-med psychiatrist. After reading all my charts, he talked with me and prescribed new medication. I am doing fine at 81 years old.My personal doctor is an Internist with Atrium and I just love her. She is always on top of things. Any test results that are not normal, she sends me to the appropriate doctor if needed. If you are looking for a great doctor call ************* *****!!!Our family will always rely on Atrium, the greats in ************. GA **************

• Review fromERIKA S

  Date: 05/24/2024

  1 star
  ** facility in ******* pt comes in with UTI infection she was told they would call her meds to the pharmacy. They did not call in any meds. We called back to the ** to find out why. They do not have any notes on the record stating that there was going to be a prescription called in. Nobody knows anything about it. We get the run around. Two weeks later pt is having a miscarriage due to UTI moved to her kidneys. Now she is having high fever and pain which caused her to miscarry. Baby delivered at 17 weeks (pt did not have primary care established due to being from out of state) She had a miscarriage because negligent doctor forgot to call in her antibiotics to the pharmacy for a UTI infection

• Review fromPaul C

  Date: 04/19/2024

  1 star
  Urology Nurse stood me up for an appointment. She called to reschedule while I was driving so I asked her to call later (when it wouldn't be illegal or unsafe) to talk to her. She then had the nerve to post a lie on my medical chart that I refused to discuss rescheduling with her. A simple apology for standing me up would have sufficed, but to make things worse she inexplicably felt the need to CYA by actually writing up a lie. The end result is that I have a cancer problem that is being callously disregarded and lied about by the very person designated to see me through this.

• Review fromKathia M

  Date: 04/04/2024

  1 star
  Quiet honestly terrible service for the extremely expensive price I have been charged. After days of high fever I decided to take my son to atrium ER. I waited about 4 hours for my son to be seen by a doctor who did not take more than 10 mins to check my child. All this happened in the hall way (something which felt like a small cube) so not even a propper room. I was charged the small amount of $2500 for hospital, or what they consider room service. This on top of the physicians services (absoluetly not worth it either). My child continued with the symptoms (fever and ear pain), so 3 days later I took him to ******** Health, where he was actually diagnosed with an ear infection. In fact, he had an ear infection (confirmed by Charlotte eye, ear, ************* physician a day later). I will avoid by all means going to atrium and I will NEVER recommend it (on the other hand, I will make sure I share my terrible experience. Absolutely unprofessional, almost unethical to charge for such terrible service. It is not worth your time and money.