Reviews
This profile includes reviews for Extended Stay America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 3,583 Customer Reviews
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Review fromEstella W
Date: 09/17/2024
5 starsEstella W
Date: 09/17/2024
I like the ************ hotel it felt like home and they kept up the place better than i expected also the people here are friendly and helpful when needed like opening the door for you causes you bring in so much stuff that made my day the vibe energy here is very welcoming
Extended Stay America
Date: 01/10/2025
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.Review fromHeather K
Date: 09/17/2024
5 starsHeather K
Date: 09/17/2024
Clean, affordable and the employees were kind, thoughtful and thorough. I would stay here again. Thank youExtended Stay America
Date: 01/10/2025
We want to thank you for writing a review of your stay. We genuinely appreciate your comments regarding our staff. Thank you for choosing Extended Stay America. We hope to see you again soonReview fromMarc H
Date: 09/17/2024
5 starsMarc H
Date: 09/17/2024
Great property in a great location! The staff are top notch...****** & **** are particularly good at what they do. You really can't go wrong here...Extended Stay America
Date: 01/10/2025
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.Review fromVICTORIA CELINA S
Date: 09/17/2024
4 starsVICTORIA CELINA S
Date: 09/17/2024
We will go and will refer them. Good customer service, free parking. No annoying staff who knocks to clean every day. Quiet hotel and good savings.Extended Stay America
Date: 01/10/2025
Thank you so much for sharing your experience with us. We pride ourselves on providing comfort and satisfaction for our guests, so we are happy to hear we met this goal during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Review fromShon H
Date: 09/17/2024
5 starsShon H
Date: 09/17/2024
Great ************************ and comfortable stay. I have stayed often and the staff is always helpful.Extended Stay America
Date: 01/10/2025
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.Review fromPankaj S
Date: 09/17/2024
2 starsPankaj S
Date: 09/17/2024
Ok for singles. Not good for family. Smelly rooms. Strong toilet and cigar smells all around.Extended Stay America
Date: 01/10/2025
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Review fromKellie M
Date: 09/17/2024
5 starsKellie M
Date: 09/17/2024
Every thing was wonderful. Staff very amazing and knowledgeable. Friendly and helpful staff. Clean room with great amenities.Extended Stay America
Date: 01/10/2025
Thank you so much for sharing your experience with us. We pride ourselves on providing comfort and satisfaction for our guests, so we are happy to hear we met this goal during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Review fromGigi H
Date: 09/17/2024
5 starsGigi H
Date: 09/17/2024
Staff was helpful and nice I enjoyed my time there .Extended Stay America
Date: 01/10/2025
We want to thank you for writing a review of your stay. We genuinely appreciate your comments regarding our staff. Thank you for choosing Extended Stay America. We hope to see you again soon.Review fromPatty S
Date: 09/17/2024
5 starsPatty S
Date: 09/17/2024
Very clean room and lobby. The room had comfortable pillows and bed. Very nice shower and he mirror in the bath was very high tech with adjustable lighting! I liked the big refrigerator, and microwave. and in the lobby breakfast area there is a toaster and toaster oven. The room has a nice area for the iron and ************* in case you need to press your clothes. Also I like that they had a plug on each side of the bed to charge your phone. The only thing I would suggest is add a hair dryer. No hair dryer was provided.Extended Stay America
Date: 01/10/2025
Thank you so much for sharing your experience with us. We pride ourselves on providing comfort and satisfaction for our guests, so we are happy to hear we met this goal during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Review fromJada H
Date: 09/17/2024
1 starJada H
Date: 09/17/2024
I did not like my stay . Upon arrival I had to wait 20 minutes because the front desk clerk left ! I just got up to my room for the night with my children and got a noise complaint called on us which has never happened . The walls and floors are extremely to thin the bed was hard .Extended Stay America
Date: 01/10/2025
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
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