Reviews
This profile includes reviews for Extended Stay America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 3,581 Customer Reviews
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Review fromMichael H
Date: 09/16/2024
5 starsMichael H
Date: 09/16/2024
Attentive staff, prompt excellent service, convenient location clean comfortable room and
Extended Stay America
Date: 01/15/2025
Thank you for taking the time to write a review of your stay. Its nice to hear that we were able to provide accommodations suitable for your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Review fromJose B
Date: 09/16/2024
1 starJose B
Date: 09/16/2024
Poor cleaning in the room. Roaches in the kitchen cabinets and countertopExtended Stay America
Date: 01/15/2025
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Review fromKatherine S
Date: 09/16/2024
5 starsKatherine S
Date: 09/16/2024
The customer service I received during my stay was outstanding! My dogs and I had been evacuated due to the local Bridge Fire and the manager was so accommodating and kind. I will always have the ********* Extended Stay as part of my emergency evacuation plan. THANK YOU!!!Extended Stay America
Date: 01/15/2025
Thank you for taking the time to write a review of your stay. Its nice to hear that we were able to provide accommodations suitable for your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Review fromRose R
Date: 09/16/2024
5 starsRose R
Date: 09/16/2024
One of the best places to stay, guys at the front desk are always extremely helpful and friendly! They do always count on customers preferences. All rooms are always clean, bright and comfy. I do enjoy the stay at this facility, great location and always safe.Extended Stay America
Date: 01/15/2025
We want to thank you for writing a review of your stay. We genuinely appreciate your comments regarding our staff. Thank you for choosing Extended Stay America. We hope to see you again soon.Review fromBrandon A
Date: 09/16/2024
5 starsBrandon A
Date: 09/16/2024
One of the best hotel I stayed at the manager super professionalExtended Stay America
Date: 01/15/2025
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.Review fromMichael M
Date: 09/16/2024
5 starsMichael M
Date: 09/16/2024
this was our second stay at this property, both stays have been top notch as having no problems, have stayed at other motel companies that surely need to take better care of their customers,Extended Stay America
Date: 01/15/2025
Thank you so much for sharing your experience with us. We pride ourselves on providing comfort and satisfaction for our guests, so we are happy to hear we met this goal during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Review fromRasheida K
Date: 09/16/2024
5 starsRasheida K
Date: 09/16/2024
Friendly staff and very accommodating. I slept very well. The bed is really comfortable.Extended Stay America
Date: 01/15/2025
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.Review fromCarlos G
Date: 09/16/2024
4 starsCarlos G
Date: 09/16/2024
Great location lots of things around, only complaint is that the wifi is too slowExtended Stay America
Date: 01/15/2025
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.Review fromAshok K
Date: 09/16/2024
5 starsAshok K
Date: 09/16/2024
Front desk staff is are very helpful in assisting. Room is very clean and neat.Extended Stay America
Date: 01/15/2025
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.Review fromMark M
Date: 09/16/2024
4 starsMark M
Date: 09/16/2024
Minimal but that was the price I paid. As of. 12 Sep no breakfast offered but was not expecting for this price. An Ice cube tray in freezer would have been nice.back door was always propped open with stick, manager needs to police that, makes key to front door ****.Extended Stay America
Date: 01/15/2025
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
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