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Business Profile

Legal Forms

Legal Templates, LLC

Reviews

Customer Review Ratings

4.01/5 stars

Average of 155 Customer Reviews

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Review Details

  • Review fromSav G

    Date: 06/29/2023

    5 stars

    Sav G

    Date: 06/29/2023

    Great customer service. The representative was efficient and caring. Offer solutions to satisfy all.

    Legal Templates, LLC

    Date: 06/30/2023

    Thank you for your review, ***! We're thrilled to hear that you had a great customer service experience with our representative. Efficiency and care are qualities we value, and we're glad they were able to offer solutions that satisfied your needs. We appreciate your feedback and look forward to serving you again in the future. Thank you!
  • Review fromKen V

    Date: 06/29/2023

    5 stars

    Ken V

    Date: 06/29/2023

    It's greatly appreciated the service I received from Legal Template today. The Assocaite, Lea E., was very helpful explaining the benefits of using the Legal Templates. Also, I was offered a much lower price for the same services. Legal Templates will be very useful tools for our business needs. Thank you!

    Legal Templates, LLC

    Date: 06/30/2023

    Thank you for your kind words, ***! We're glad to hear that you had a positive experience with our service. Lea E. is an excellent associate, and we're happy that they were able to assist you in understanding the benefits of using our Legal Templates. We strive to offer competitive prices without compromising on quality. We appreciate your business and look forward to meeting your future business needs. Thank you!
  • Review fromPatty M

    Date: 06/26/2023

    4 stars

    Patty M

    Date: 06/26/2023

    After calling to cancel I was offered the same services at a much lower price. I am glad they worked with me.

    Legal Templates, LLC

    Date: 06/28/2023

    Thank you for sharing your positive experience, *****! We're glad to hear that our team worked with you to find a solution and offer the same services at a much lower price. Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out.
  • Review fromValerie G

    Date: 06/25/2023

    5 stars
    I was satisfied with the legal document that I had used but I was not happy with the monthly fee!
    Then the customer service man adjusted the monthly fee down so I could afford it and I am happy with my experience with Legal Templates!
  • Review fromLinda P

    Date: 06/21/2023

    5 stars

    Linda P

    Date: 06/21/2023

    While not satisfied with the product, the company does provide good customer service and satisfaction. I thought Angel did a wonderful job of working with me.

    Legal Templates, LLC

    Date: 06/23/2023

    Thank you for your feedback, *****. We appreciate your acknowledgement of our good customer service and satisfaction. We're glad that Angel was able to assist you effectively. We value your business and strive to improve our products to better meet your expectations.
  • Review fromTracy R

    Date: 06/20/2023

    5 stars

    Tracy R

    Date: 06/20/2023

    I wasn't happy about the high monthly fee so I decided to cancel my subscription. Once, I spoke with Mai and she compromised the discount and low renewal rate that can fit my budget I was sold. I like the fact you can cancel at anytime and you or not locked in a contract.

    Legal Templates, LLC

    Date: 06/22/2023

    Thank you for your feedback, *****! We understand your concerns about the high monthly fee, and we're glad that Mai was able to assist you in finding a solution that fit your budget. We appreciate your positive mention of our flexible cancellation policy, as we strive to provide a hassle-free experience for our customers.
  • Review fromDebbie P

    Date: 06/19/2023

    5 stars

    Debbie P

    Date: 06/19/2023

    Great help, much appreciated with getting a better access to being able to print the document I'm using from your sight and a better plan. Curteous...just excellent!

    Legal Templates, LLC

    Date: 06/20/2023

    Thank you for the positive review, ******! We're glad we could assist you in accessing and printing your document more easily. We appreciate your kind words and look forward to serving you with excellent service in the future!
  • Review fromAmrik S

    Date: 06/19/2023

    5 stars
    Excellent service, I had a issue with my account was solved in few seconds.
  • Review fromMarcelo P

    Date: 06/16/2023

    5 stars

    Marcelo P

    Date: 06/16/2023

    I called with a question and Angel was lovely in helping me with my account.

    Legal Templates, LLC

    Date: 06/18/2023

    Thank you for reaching out to us with your question, *******. We're glad to hear that Angel provided you with lovely assistance regarding your account. If you have any further inquiries, feel free to contact us.
  • Review fromSusan M

    Date: 06/15/2023

    5 stars

    Susan M

    Date: 06/15/2023

    I called and was helped by Michael. He was very knowledgeable. He answered my questions and quickly took care of my concerns.

    Thank you!

    Legal Templates, LLC

    Date: 06/17/2023

    Thank you for taking the time to leave us a positive review, *****! We're delighted to hear about your experience with our representative, Michael.
    We're glad that Michael was able to assist you effectively and address your questions and concerns. Providing knowledgeable and efficient customer service is one of our top priorities, and we're thrilled that Michael lived up to your expectations.
    We will make sure to pass along your kind words to Michael and acknowledge his exceptional support.
    Once again, thank you for choosing our service, and if you have any further inquiries or require additional assistance, please don't hesitate to reach out. We're here to help!

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