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MaxlendThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Maxlend's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 79 Customer Reviews
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Review fromJack F
Date: 09/20/2023
4 starsJack F
Date: 09/20/2023
Very friendly and helpful professional personable and all questions addressedMaxlend
Date: 09/21/2023
Hi *********************,Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent customer service!If you have any questions or need assistance with your account, please do not hesitate to email us directly at ***************************** or call us at ************. Were available 24 hours a day.Review fromHeather H
Date: 08/31/2023
1 starHeather H
Date: 08/31/2023
HORRIBLE COMPANY! Stay away! I went to pay off my loan and they required my PERSONAL BILL to make a payment bc I moved addresses! Disgusting! Because I move yall need a utility bill? STUPID! Ive used this company several times and will NEVER AGAIN bc of this. This company is already trash for its high interest rates, then I go to pay my $2k loan off and they need my utility bill? WHAT A JOKE. This company is a joke and shouldnt be in business.Maxlend
Date: 09/01/2023
Hi *************************,Thank you for taking the time to share your experience. Your feedback is important to us! We provide alternative payment options that *** help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. Please email us directly at ********************************** or call us at ************ to discuss. Were available from 7AM 7PM **, Monday Friday.Review fromLisa G
Date: 07/15/2023
1 starLisa G
Date: 07/15/2023
I would give 0 stars if I could. This business is basically a Loan Shark, committing usury! I had a veterinary emergency for which I needed an additional $600. Borrowed from them. Paid $150 every two weeks. I knew there were fees and interest so I made the first 3 payments and then paid off - the pay off was $738.00. My total paid only a month and a half after borrowing was $1338. Imagaine if I waited longer!!Maxlend
Date: 07/17/2023
Hello, We appreciate your feedback. We provide alternative payment options that *** help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ********************************** or call us at ************. Were available from 7AM 7PM **, Monday Friday.Maxlend
Date: 07/19/2023
Hello, We appreciate your feedback. We provide alternative payment options that *** help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ********************************** or call us at ************. Were available from 7AM 7PM **, Monday Friday.Maxlend
Date: 07/20/2023
Hello, We appreciate your feedback. We provide alternative payment options that *** help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ********************************** or call us at ************. Were available from 7AM 7PM **, Monday Friday.Review fromNancy H
Date: 06/27/2023
1 starNancy H
Date: 06/27/2023
They are crooks, APR is rediculous, don' * know how *hey are able *o ge* away wi*h *his, *hey *aking money ou* of accoun* wi*hou* au*horiza*ion, I never seen a con*rac* or repaymen* informa*ion.Maxlend
Date: 06/28/2023
Thank you for this review, *************************. Were sorry you were disappointed with your experience. We would like to learn more about your situation and address your concerns. Please feel free to call us directly at ************ between 7AM and 7PM **, Monday Friday to discuss.Review fromBrad S
Date: 06/02/2023
1 starBrad S
Date: 06/02/2023
They are scum bags after looking into aprs they are breaking the law in ****. I took a $600 loan from them paid them back $1600. Finally called my band to stop future payments go anywhere elseMaxlend
Date: 06/05/2023
Hi ****,Thank you for sharing your experience. We are sorry to hear that you were dissatisfied with us. Our rates and loan terms are clearly stated in the loan agreement which is provided prior to you signing and agreeing to take the loan. If you would like to better understand our rates and repayment options, or to share additional feedback, please email ** directly at ********************************** or call ** directly at ************ between 7AM and 7PM **, Monday Friday to discuss.Review fromTheresa D
Date: 03/19/2023
1 starTheresa D
Date: 03/19/2023
I would not recommend anyone to use this company. Complete dishonesty, they tell you one thing and do another. Yes I did take a loan out with them due to unavoidable circumstances. But dam if your already struggling this is definitely not the solution to your problem, this way of borrowing has only made things worst x 10.Maxlend
Date: 06/05/2023
Thanks for your review, *******. Were sorry to hear your experience did not match your expectations. We offer a range of flexible repayment options, and we would like to share these options with you. Please call ** at ************. Agents are available to help from 7AM 7PM **, Monday Friday.Review fromTimothy R
Date: 02/19/2023
1 starTimothy R
Date: 02/19/2023
I guess you have to give it a star, but I would give no stars at all!! This lender was a recommendation after LendUp Global went out of business in my state. ****************** or no regulatory agency can help you wither as MaxLend is a lender owned by the Mandan, Hidatsa, and Arikara Nation the Three Affiliated Tribes of the Fort Berthold Reservation, a sovereign nation located within ****************************. You may consult your lease agreement to determine the dispute resolution options that are available. Per their website, APRs range from ********% to ********% depending on the duration of the loan. My terms are ******% (Not known until agreed to loan) which translate to Itemization of Amount Financed : Amount given to you directly: $1,250.00. Amount paid with us: $5,442.52 They do not give you an exact rate when you borrow money from them, so be aware and I would suggest to find another payday or installment lender. It is not a flex loan that you pay and can borrow more money. This is more than gregarious and hopefully you will come to the BBB website and read this before deciding to get a loan with this .Maxlend
Date: 06/05/2023
*******, thank you for the candid review. We would love the opportunity to discuss the details of your experience and share how our flexible repayment options may reduce the overall cost of the loan. Please call ************ to discuss these options. Were available from 7AM 7PM **, Monday Friday.Review fromMichelle M
Date: 02/09/2023
1 starMichelle M
Date: 02/09/2023
If I could rate this company at 0 stars I would. I initially took out a 1k loan in November because my car went down & we had a baby in the NICU that we had to drive back and forth to daily. We couldn't afford to be without the vehicle. I borrowed the 1k and paid for the reminder of the repair out of pocket. I was NEVERA told of the interest rates over the phone or the fact that my loan had additional interest added DAILY. They set me up on a weekly $131 payment & 14 payments later I realize they're still taking money out of my account. I called today to just pay it off & on TOP of the $1834 I've paid they told me I still had a balance of $1065.00. I felt so duped. They had taken 2x over what I'd borrowed & then the rep wanted me to keep the payments until payday which is how I found out the loan added additional interest daily. They put 1% toward your principal. I paid the balance today and will never look back. This company is literally robbing its customers, regardless of what they say the "contract" says. Complete theft and should be shut down. Never again will I do business with this group and I encourage ANYONE reading this, run from them AS FAST AS YOU CAN! WARNING!!Maxlend
Date: 06/05/2023
Your experience is important to us. We offer flexible repayment options that could reduce the overall cost of the loan. Should you decide to give us another try in the future, our agents are available to help you decide which option best suits you. Please feel free to call ** at ************ from 7AM 7PM **, Monday Friday, to discuss. We hope to hear from you soon.Review fromADAM M
Date: 11/30/2022
1 starADAM M
Date: 11/30/2022
Do not use. Ridiculously high payments are on purpose so you cannot pay off early. Similar numbers for me as ones below for a 1k loan. This company preys on people in bad situations. To the person who said these numbers were all in documents, I assume you represent them and are only here to try and outweigh all the 1 star reviews.Maxlend
Date: 06/05/2023
Thanks for your review, ****. Were sorry to hear your experience did not match your expectations. We offer a range of flexible repayment options, and we would like to share these options with you. Please call ** at ************. Agents are available to help from 7AM 7PM **, Monday Friday.
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