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Business Profile

Loans

Maxlend

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Maxlend's headquarters and its corporate-owned locations. To view all corporate locations, see

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Maxlend has 2 locations, listed below.

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    • Maxlend

      PO Box 760 Parshall, ND 58770-0703

    • Maxlend

      217 3rd Ave NE Parshall, ND 58770

    Customer Review Ratings

    2.48

    Average of 79 Customer Reviews

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    Review Details

    • Charles A

      Date: 12/27/2023

      Charles A

      Date: 12/27/2023

      Borrowed for ***** payable for 3 months that's the customer service told us. Thought it paid off then they said that the statement is for 10 months to pay and ending paying more than ******. Understand that this is lending company but you are drowning the customer.

      Maxlend

      Date: 12/28/2023

      ********************,We appreciate the feedback left on the Better Business Bureau reviews page. We provide alternative payment options that *** help to reduce the overall cost of the loan. In the loan agreement, we provide details on the overall cost of the loan, finance charge, loan term, scheduled due dates, and payment amounts. A copy of your personal installment loan agreement is available to you anytime by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ********************************** or call us at ************ . Were available from 8 am to 8 pm EST, Monday through Friday.

    • Linda B

      Date: 12/21/2023

      Linda B

      Date: 12/21/2023

      Maxlend is very easy to work with and they will try to assist in any way possible.

      Maxlend

      Date: 12/22/2023

      Hi *****,Thank you for an outstanding review! We take great pride in providing our customers with the best possible service experience. It is great to hear that you are pleased with the customer care we provided to you. If you have any questions or need assistance with your account, please do not hesitate to email us directly at ***************************** or call us at ************. Were available 24 hours a day.

    • Christi P

      Date: 12/20/2023

      Christi P

      Date: 12/20/2023

      I AM APPALLED AND TOTALLY DISGUSTED! I borrowed $2,250 and will end up paying back $10,721.69! THIS IS NOT WHAT I AGREED TO OR SIGNED ANY SORT OF PAPER CONFIRMING. The customer service representative just told me that my interest rate is ******%. This is total fraud. I was in between jobs and needed help for one month and this is what ******** does. I will be obtaining a lawyer since she is a family member-but EVERYONE NEEDS TO KNOW THAT MAXLEND STEALS YOUR MONEY AND POSES PAPERWORK THAT YOU DID NOT AGREE TO! I was in a bind, I am an NOT an uneducated individual that would agree to a ******% interest rate. STAY AWAY FROM THIS COMPANY

      Maxlend

      Date: 12/21/2023

      Hi ***************************,Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally.We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ********************************** or call us at ************. Were available from 8:00 AM - 8:00 PM Est. Monday Friday.

    • Maudie B

      Date: 12/08/2023

      Maudie B

      Date: 12/08/2023

      Very good customer service. Easy **********************. I appreciate their opportunity to loan to me when I needed the money.

      Maxlend

      Date: 12/11/2023

      Hi *****************,Thank you for the outstanding review! We're thrilled to know that you enjoyed our quick and easy service. Providing the best possible service experience for our customers is our constant goal.If you have any questions or require assistance with your account, please don't hesitate to contact us directly at ***************************** or by phone at ************. Our team is available 24 hours a day to assist you.We appreciate your feedback and the opportunity to serve you.

    • Shelley W

      Date: 12/01/2023

      Shelley W

      Date: 12/01/2023

      Actually predatory, I asked what the loan conditions were and it depends on what amount you borrow. They have all my information, my pay after deduction, etc. So I finally listed a price ~2k, was told the first payment would be $134 and the second and remaining 19 payments bi-weekly would be $530. Per that, I would pay $10k in 6 months. This can't be legal, I understand it's an unsecured loan but for them to not only have all of my information that they can turn around and sell is wrong.

      Maxlend

      Date: 12/04/2023

      Hello ***************************,Your feedback holds significant value for us. We want to seize this moment to provide clarification regarding our loan terms, with the hope that we can serve you in the future.The specifics of our loan, such as the APR, payment amount, and due dates, are outlined in the loan agreement upon origination. We understand that circumstances may change, and we're here to help. We offer flexible repayment options that could potentially make the loan more manageable for you.Please don't hesitate to reach out to us directly at ********************************** or call us at ************ to discuss these options. Our team is available from 8:00 AM - 8:00 PM EST, Monday to Friday.We appreciate your communication and look forward to assisting you.

    • Marella T

      Date: 11/25/2023

      Marella T

      Date: 11/25/2023

      They are a good company. Interest is a little high, but when you need money they are there to help.

      Maxlend

      Date: 11/27/2023

      Hello ***************************,Thank you for the outstanding review! We're thrilled to know that you enjoyed our pleasant service. Providing the best possible service experience for our customers is our constant goal.If you have any questions or require assistance with your account, please don't hesitate to contact us directly at ***************************** or by phone at ************. Our team is available 24 hours a day to assist you.We appreciate your feedback and the opportunity to serve you.

    • Cecilia E

      Date: 10/17/2023

      Cecilia E

      Date: 10/17/2023

      Quick and so easy thank you so much great customer service.

      Maxlend

      Date: 10/18/2023

      Hi *****************************,Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.It is great to hear you enjoyed our quick and easy service!It was a pleasure serving you.If you have any questions or need assistance with your account, please do not hesitate to email us directly at ***************************** or call us at ************. Were available 24 hours a day.

    • Katrina S

      Date: 10/12/2023

      Katrina S

      Date: 10/12/2023

      I received a loan from them for **** dollars. They make you speak with a representative to finish the process. I asked the individual several questions about the loan. Leaving me to think that I would pay 25 dollars per 100 dollars I borrow. No that was not the case. If I had not logged into the account myself and looked at the payment schedule it would have coast me **** dollars to pay off the loan. I have made two payments before finding this out. Only 6 dollars out of each payment went to the principal the rest went to interest. Had they explained to me correctly I would have paid it off the following payday. So I just paid it off for *******. So for a 3-week loan, I was charged over 800 dollars. Such a bad deal. Never use this place, go homeless you will anyway if you try to pay them back.

      Maxlend

      Date: 10/13/2023

      Hi *******, Your feedback is important to us. We would like to take this opportunity to clarify your loan terms in hopes that we *** be able to serve you again in the future. The details of your loan, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination. We offer flexible repayment options that *** make the loan more manageable. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. Please email us directly at ********************************** or call us at ************ to discuss. Were available from 8 am to 8 pm Est, Monday Friday.

    • Wanda A

      Date: 09/27/2023

      Wanda A

      Date: 09/27/2023

      Excelente servici i need money the next day it was there

      Maxlend

      Date: 09/29/2023

      Hi *****,Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our quick and efficient loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at ***************************** or call us at ************. Were available 24 hours a day.

    • Kimberly T

      Date: 09/22/2023

      Kimberly T

      Date: 09/22/2023

      Great experience for me! I needed $750 right away. The funds were deposited the next day! The interest rate was high however, I paid the loan off to avoid paying back double the loan amount.

      Maxlend

      Date: 09/29/2023

      Hi ********,Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our quick and efficient loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at ***************************** or call us at ************. Were available 24 hours a day.

    Maxlend is NOT a BBB Accredited Business.

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