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Business Profile

Online Auctions

HiBid Auctions

Reviews

Customer Review Ratings

4.17/5 stars

Average of 1,116 Customer Reviews

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Review Details

  • Review fromJeffrey M

    Date: 01/02/2025

    4 stars
    It went ok. Kind of hard to find the items you bid on, when you look for several you've bid on. Would be nice to have a box of items I saved or I'm bidding on. Instead of going through several pages trying to find your items. Id find easy to re-bid if necessary or add or delete an item from my section.
  • Review fromJustin B

    Date: 01/02/2025

    5 stars
    Great service! I really enjoyed the platform for its ease of use.
  • Review fromGregory G

    Date: 12/31/2024

    1 star
    I would not recommend this to anyone. Ow I don’t know if it’s Hibid or the place I was bidding at ( River City Auction ). One of the bid items was not there and they tried to give me half of what I thought I was bidding on. Also kept asking me to sign the received paper before I put items in my truck. The description was not good and was not how it was described or photographed in the auction. All three items in which was a total of $971 was a huge mess. I got a $180 refund coming back due to me not accepting the wrong item they kept trying to push on me. I’ve learned not to use HiBid due to this one interaction. I’d advise to stay away.
  • Review fromKB D

    Date: 12/28/2024

    5 stars
    Very good customer service at the pick up warehouse. They could be a bit more organized to speed up the process, but were very accommodating.
  • Review fromSherrie R

    Date: 12/24/2024

    5 stars
    Using HiBid has been a very exciting experience. It is very easy to just jump in and hit the ground running. Excellent experience.
  • Review fromJohnny M

    Date: 12/23/2024

    2 stars
    Actual bidding process was simple.No issues w website use.
    However the description of item was not correct. It was missing a very important picture lack of information. Per item I won a chest freezer.
    They didn’t disclose it was previously used to store chemicals. So unfit to keep food in. Very disappointed…
    ????????????
  • Review fromJill G

    Date: 12/22/2024

    5 stars
    I enjoy bidding online so that I can do other things at the same time. I would like to see more pictures and some of the items we’re missing measurements and that would have been very helpful. Otherwise it was an easy process.
  • Review fromShereen D

    Date: 12/22/2024

    4 stars
    The platform works perfectly for me. There are several businesses that are reputable, and I have found and purchased a number of great products. Not all Auction have integrity, so buyer beware.
    You will have to do a trial and spend too much to make sure the businesses are legit. I have a few businesses that are great and buy from them with no issues. There are however Auctions that do not test items and more like dumpster diving where items are very used and broken. The Auctions will claim that items are "as is" but the pictures are third party or the box appears new, but the items are pure junk and are unusable. Just very be careful as the fine print will make it impossible to get refunds, even if item descriptions are misleading. With that said, if you find a good business, the experience and deals are great.
  • Review fromRodger C

    Date: 12/21/2024

    5 stars
    I was forced to leave the auction a little early so I lost out on a few of the lots I wanted,but otherwise it was great.
  • Review fromstacy B

    Date: 12/21/2024

    3 stars
    After winning the bid, can’t view items won. No email instructions after winning bids. Need wiring instructions with invoice.

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