Reviews
This profile includes reviews for Omaha Steaks's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 239 Customer Reviews
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Review fromDaniel M
Date: 11/08/2023
5 starsDaniel M
Date: 11/08/2023
As of today based on previous orders and their customer service response, I give them a 4.9 star. Nobody is perfect. But the company stands by their products, including packaging and delivery 100%. Dan M., ******** **
Omaha Steaks
Date: 11/09/2023
Thank you for your feedback. We appreciate your wonderful comments and are so glad to have you as part of the Omaha Steaks family!! We look forward to serving you again soon! Have a wonderful day.Review fromKen W
Date: 10/21/2023
5 starsKen W
Date: 10/21/2023
I have to admit that for years I have been skeptical about ordering steaks/meat online and having them shipped in. My fear was that I would be sacrificing for the tenderness of a local steak from my butcher or fine steak house. Just being honest.
I sent my first box to my son this past week and they tried the filet mignon the next day (Friday 10/20). BOTH my son and daughter-in-law texted me and my wife and told us it was the BEST steak they had ever eaten! Even better than their top fancy steak house over in Huntsville, Al. Which is KNOWN for their amazing steaks! They couldn't stop with the compliments of how delicious they were.
Thank you OS for living up to the hype on TV and media. We will be ordering OUR box soon now that we know the real truth!Omaha Steaks
Date: 10/31/2023
Thank you so much for your review! At Omaha Steaks, we work hard every day to deliver an exceptional experience to our customers. Welcome to the Omaha Steaks family, and we look forward to serving you again soon!!Review fromBrenda L
Date: 10/15/2023
1 starBrenda L
Date: 10/15/2023
I placed an order that was going to give a free item. When the order arrived the free item was not included. I called and they apologized for not including it and said they “can’t “ send just the free item so they are giving me a $10 gift card. The product was $64! I’ll never order from them again!Omaha Steaks
Date: 10/17/2023
Thank you for your review. We are very disappointed to hear about your experience. We will be contacting you regarding this and sending out the missing items. You are welcome to keep the $10 gift card for the inconvenience. Please feel free to contact us at [email protected] if you need any further assistance. Thank you for your business and we hope to serve you again soon.Review fromGlen J
Date: 10/06/2023
1 starGlen J
Date: 10/06/2023
Very disappointed in quality of products and price local meat market has better quality products for a great price less than half the price Omaha Steaks is charging. They call there scam sale 50 percent off site wide . They say 100 percent satisfaction i didn't get any satisfaction unless I get 50 percent refund of my $200 plus orderOmaha Steaks
Date: 10/10/2023
Thank you for your review. We are very sorry to hear you have not been satisfied with your purchase. We stand by our 100% Guarantee and would be happy to further assist you. Please contact us at [email protected] and we will make it right! Thank you, and we look forward to hearing from you.Review fromCarol G
Date: 09/29/2023
1 starCarol G
Date: 09/29/2023
Order twice big family packs one with the free 16 burgers well the burgers within 20 min in fridge after came out of freezer turn brown even taste n smell funny like spoil hamburger wasn't happy u lost a good customerOmaha Steaks
Date: 10/03/2023
Thank you for your review. We are very sorry to hear about your experience. We stand by our 100% Guarantee and would be happy to further assist you. Please contact us at [email protected] and we will make it right! We look forward to hearing from you.Review frombernadette r
Date: 09/28/2023
1 starbernadette r
Date: 09/28/2023
truly disgusted for 100 i got steaks so small my only two of my kids got to eat the steak the potatoes as well the hotdogs are disgusting only good thing was the dessert but again only 3 were able to get out the portions don’t match the pictures never againOmaha Steaks
Date: 10/03/2023
Thank you for your review. We are very sorry to hear about the experience you encountered. We stand by our 100% Guarantee and would be happy to honor it for you. Please contact us at [email protected] and we will make it right! We look forward to hearing from you.Review fromFrank S
Date: 09/27/2023
5 starsFrank S
Date: 09/27/2023
We have enjoyed Omaha Steaks products and like to share them family, especially those living far away. I recently placed an online order for my daughter in Texas and somehow it got misdirected. I called customer service and was fortunate enough to get Patricia who was happy to listen to my concerns and explanation. She offered me the options available and we were able to correct the error. She didn't concentrate on who was at fault but on how to fix it. Thanks Patricia for your help and understanding.Omaha Steaks
Date: 10/03/2023
Thank you for your review. We appreciate your business and the opportunity to serve you. Please let us know if you need any further assistance. Have a wonderful day!Review fromPax S
Date: 09/23/2023
1 starPax S
Date: 09/23/2023
Product is good. 2nd time dry ice bag is empty. Ordered it 9 21 2023 and dely on 9 23 2023. Dry ice can't melt this fast as I have other shipments with dry ice and is always full. Never ordering again from omaha steaks due to the dry ice issueOmaha Steaks
Date: 09/27/2023
Thank you for your review. We are very sorry for the experience you encountered. Each shipment is packaged with dry ice, and with continued high temperatures we have been packing extra dry ice to keep our product frozen. Please contact us by phone 1-800-329-6500 or by email [email protected], we stand by our 100% Guarantee and would love the opportunity to make this right. We look forward to hearing from you. Thank you.Review fromThomas T
Date: 09/23/2023
5 starsThomas T
Date: 09/23/2023
I have ordered Omaha meats for over 20 years and have always been happy with the quality. Every shipment has arrived frozen solid and they have fast shipping. The quality is as good or better than I can get at local butcher shops. I can buy cheaper else where but the quality wont be as good as Omaha meats. I guess you really do get what you pay for and this company takes the quality of their meats seriously.Omaha Steaks
Date: 09/27/2023
Thank you for your review. For over 100 years now, we've worked hard to deliver an exceptional experience to our customers. Thank you for choosing Omaha Steaks, we appreciate your kind words and look forward to serving you again soon!Review fromJenifer N
Date: 09/19/2023
5 starsJenifer N
Date: 09/19/2023
We have had only good experiences with their products. The steak burgers taste like meat used to taste like about 50 years ago. Those of us who are older are well aware of the degradation of the products currently offered in grocery and warehouse stores. It is good to have this service as they don’t require a subscription and the prices are comparable to visiting a butcher but with no wait or lead time. Family enjoys the great taste of all meats we have tried.Omaha Steaks
Date: 09/22/2023
Thank you for your review. At Omaha Steaks, for over 100 years we've worked hard to deliver an exceptional experience to our customers. Thank you for choosing Omaha Steaks, and we hope to serve you again soon!
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