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Business Profile

Consumer Finance Companies

NHCash.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Complaints

Customer Complaints Summary

  • 96 total complaints in the last 3 years.
  • 83 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/20/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I not liable for this debt with nhcash.com i do not have a contract with collection agency nhcash.com, They did not provide me with the original contract as requested

    Business Response

    Date: 10/30/2023

    nhcash.com, LLC no longer owns this account, please contact 1-877-475-1103 directly. 

  • Initial Complaint

    Date:09/01/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with NHCASH.com I do not have a contract with them they did not provide me with the original contract as I requested

    Business Response

    Date: 09/08/2023

    nhcash.com, LLC no longers owns this account, please contact 1-866-629-0653 directly. 

    Customer Answer

    Date: 09/10/2023

     

    ********** ********



    I do not accept the business's response as a resolution to my complaint because: [You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]



    Sincerely,



    ********* ******

  • Initial Complaint

    Date:08/14/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    NH Cash is a loan agency out of Bedford, New Hampshire. I previously took a loan out with them. They texted me earlier this week, stating they would be withdrawing $141 out of my bank account. I told them no, that I couldn’t pay that. I cancelled my card to prevent them from taking that money, money that I didn’t have I should add. I wake up to my bank account being negative over $183 this morning! Because what did they do? Since I cancelled that card to prevent them from taking a payment, they thought it would be amusing to write a fraudulent check off my bank account! I did not authorize that payment. I told them if it wasn’t returned, I would be contacting my local police department and filing a fraud report. I don’t have checks attached to my bank account. I’ve never written a check. I’ve never authorized any checks. I explained to them I’m going through a financial hardship situation right now, I can barely afford food and to pay my other bills. They weren’t even willing to negotiate a new payment plan. I want my money back that they stole, and I will not be paying them any more money. Legally, since they committed bank fraud, they have to let me out of my contract.

    Business Response

    Date: 08/23/2023

    We are dedicated to resolving the issue to your
    satisfaction and ensuring that this type of situation does not recur in the
    future. Please be advised that texting without acknowledgment of receipt does not
    satisfy a payment plan. We encourage customer to contact us at 1-888-642-2740
    to speak with an account representative and establish a payment plan accordingly.

    Kind regards,
    nhcash.com, LLC

  • Initial Complaint

    Date:07/05/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Seems to me I took out a loan for $400 and I have been paying it for 2 Years and it keeps on going they have made their money back plus a ton more I don't know what to do I don't even know if this is legal it's getting stressful

    Business Response

    Date: 07/14/2023

    Your initial loan balance was $500. Your
    periodic billing statements break down the minimum payment due in each billing
    cycle and explain what portions of that payment are going towards fees,
    interest, and your principal balance.

    Our records indicate that this account is past
    due which has resulted in fees added to the account per contract. As always,
    NHC would be more than happy to discuss the options available to the customer,
    including a potential settlement offer or payment plan.

    We strongly encourage this customer to contact us promptly at ###-###-####. An account
    specialist will be available to provide assistance and discuss possible
    solutions.


    Best,
    Nhcash.com, LLC 

  • Initial Complaint

    Date:02/21/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    received correspondence about an account that is paid off they tookall my money outmy accountat one point years ago notsure y its still on my credit report or y im receiving anything in reference to it because no one has reached out in years after they too that money so i know they got it

    Business Response

    Date: 02/22/2023

    NHCASH.COM, LLC
    no longer owns this account, please contact ************** directly

  • Initial Complaint

    Date:07/29/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is a formal complaint against NHCASH.COM located in BEDFORD, NH . This company has repeatedly violated my consumer rights under the Fair Credit Reporting Act and has caused me much unnecessary financial AND mental distress. For starters, they're reporting an erroneous & unverifiable account on my credit report and not to mention an account in which I've asked for proof of claim and in which they have not been able to provide, per the FCRA. Despite my efforts to resolve this unfortunate nightmare for several months now, NHCASH.COM has completely ignored my communications and legal submissions to remove this inaccurate information from my credit report. I am well aware of the many, many other complaints filed against this company for their illegal and unethical business. Yet, somehow, this company is still in business. This company's unprofessional & negligent behavior has caused lots of serious harm, not only to my ability to establish credit & good interest rates, but also to my character as a Professional and as an individual. Please help me, and the many other consumers just like me, to put a stop to the operation of these unethical & immoral business practices immediately. I sincerely appreciate your time and assistance in this matter and hope to hear from you very soon.

    As previously stated, this credit reporting agency is reporting erroneous, derogatory information about me to which is killing my credit & my Professional image. They've refused to send any proof of their claim because they have none since this account has never even existed. Therefore, my only wish is to have them permanently remove the inaccuracies that I’ve disputed from my credit file immediately.

    Business Response

    Date: 08/05/2022

    NHCASH.COM,
    LLC no longer owns this account, please contact 1-866-629-0653 directly

NHCash.com is NOT a BBB Accredited Business.

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